general problems of the 2019 Ford Edge - part 2

While driving on a 65 mph road the car quit accelerating and the speed dropped quickly. This unexpected change in speed experienced by a young driver almost caused her to be rear ended and others to have an accident swerving around her. The check engine light came on right as this happened. Dealership replaced egr cooler but it did not fix the problem. Vehicle is jerking and shuddering during acceleration.

I purchased vehicle 4/11/2023 with 41,000 miles. I started to experience concerns with acceleration periodically and clunking in the rear end prior to warranty ending, Ford dealership inspector stated that they didn’t find anything. After 80, 000 miles it occurred more often, shuttering between 2-3rmps. Lack of ability to accelerate was a safety concern. A different Ford dealership inspector reported torque converter clutch stuck open and circuit. Fluid drained indicating debris and heavy metallic and dark, prior to recommended Ford manual service.

My car has issues with bucking and other issues with the transmission slipping and clutch slipping in the torque converter.

The car jerks forward when gas pedal is lightly pressed up to 40mph. I'm continually almost hitting cars in traffic even when staying a good distance away. At first it will not go and then all of a sudden jerks. There is a TSB ion the transmission. It does a buck / shudder/jerk.

Infotainment system blacked out while driving and then began showing rear camera intermittently while driving. Sb issued suggests this issue requires ain software update. Dealer says sync module, tcu and rear camera need to be replaced. Seems to be discrepancy in whether or not this is a covered recall. Please advise.

Transmission, it hard to get it in reverse. It jumps into drive noises when I put into drive. When put in part it still rolls sometimes. When I put it in reverse it rolls forward.

The moon roof spontaneously combusted with my two babies in the back seat. There were no cracks or chips and I wasn’t even driving 15 mph.

I was driving down the road when out of nowhere my sunroof started raining glass in the inside of my car!! there was no crack or stone that hit it nothing!! there needs to be a recall on this had I known this was an issue I never would have bought a vehicle with a sunroof gad I known!! the Ford dealership said they hadn't heard about anything like this happening but where I was suppose to have it fixed they had another Ford 2019 Edge same thing happend! I now have to pay 500 dollars for something that's not my fault! I did research and there have been issues with the sunroof randomly exploding and shattering! please do better Ford! there so quick to put a recall on something that isn't safety related but an exploding sunroof isn't an issue?!? not happy!!.

The car shudders and jerks/lunges forward around 35-40 mph and I am afraid that I’m going to rear end someone should it lunge forward!.

This incident is related to the rear view camera and the sync/radio interface in my vehicle. The recent recall for Ford explorers in relation to the rear cameras are also present in the Ford Edge. In addition to these issues, when I am driving my rear view camera will turn on while driving. This has occurred on the freeway and has impacted how my car reacts to collision assists, lane keeping/departure functions. I have taken my car to Ford and they have neglected the issue and said there is nothing they can do. I have left voicemails to get my car looked at again and reported to Ford but seeing the recall headlines today about Ford suvs I wanted to report that this is also happening yo Ford Edges and has caused issues for me. I believe this to be a glitch in the sync software. This has been an ongoing issue but has most recently occurred to me yesterday. I have video of this behavior as well but included a photo - you can see the car is in drive and the rear view camera is active.

So bacially my friends have had a problem with there st Ford Edge 2019-2022 where if there is salt on the rear window it shatters it or if the rear defroster heats up to fast it will shatter the rear window on the Ford Edge st it could be unsafe if it shatter while driving most happened when in park and closed the doors.

While driving on the freeway, we heard a loud crash, thinking a tire had blown out. Instead, it was the moon/sun roof glass that shattered/imploded. It was a clear day, no bridges overhead or large trucks on the road. Thankfully, the panel was closed so glass didn't fall into the vehicle, but the glass panel was completely damaged. Aside from being very scary, it could have been extremely dangerous had it been open or if glass would have flown all over the freeway. We immediately cleared off the glass and taped the perimeter of the panel to keep the remaining glass intact. There was no warning and there was no signals on the dash after it happened. We reported it to our insurance aaa, and the issue has since been fixed. The company that repaired it was through our insurance recommendation and they said it was not the first time they had seen this issue happen.

The panoramic sunroof/moonroof exploded/imploded while driving at highway speed on interstate 75 in kentucky. The sound created by the event was terrifying! I thought either a bomb had explode or a high powered bullet had struck the vehicle. A few glass shards got into the cabin, the sunscreen was closed at the time which prevented most of the broken glass from injuring anyone. The vehicle was inspected by a Ford company body shop and one insurance representative. There were no warning or symptoms prior the the failure.

The moon roof broke. As we were driving down the highway we heard a metallic ping. After we parked I was hit in the head by a piece of glass from the roof. When I looked the drivers front corner on the mood roof broke right then. As I looked each of the four corners were broken.

The sunroof glass exploded out of the car, if the sliding sun visor was not closed glass would have been in eyes. 6.

I was leaving for work and I got to the end of my road and realized I forgot my wallet at home. I turned around and came back to my house. I parked in my driveway where there is a wooden gate. I parked my car, turned it off. Got out of the car and it was rolling forward toward me and my gate. Luckily the gate stopped it from rolling and I jumped into it and put the emergency brake on first then I notice the knob was in p(park). I was not injured but the front of my passenger bumper which hit my gate got scuffed up. They say at Ford there is mp recall bit when I googled my scenerio it has happened to several other people and now Ford has issued a recall.

Our 2019 Ford Edge started to have repeating issue with the sync touch screen. The screen would turn blue and nothing can be done to reset it in the car. One time a when the screen went blue, I pulled over and turned the car for at least 30 minutes. And it still had an issue when I restarted the car. I went as far as disconnecting the battery in order to get the sync system to reset. Ford needs to come up with a system update to fix this reoccurring problem.

The vehicle caught fire. It started smoking from under the hood on the driver's side while I was driving slowly in traffic. I pulled over and the smoke continued and caught fire a few seconds later. The fire department was nearby and came quickly to put the fire out. -my safety was put at risk by the car catching fire spontaneously. -the problem has not been reproduced or confirmed by a service center -the vehicle has not yet been inspected by any authorities or agencies -there were no warning lights or indications that anything was wrong before it caught on fire.

Transmission engagement concerns, harsh upshifting. The car bucks when going through the gears. Dealership cannot reproduce the problem. Delays in acceleration while pulling out onto busy roads are a safety concern. No one else has inspected the problem. There are no warning lights.

Vehicle was going approximately 45 mph when the panoramic sunroof exploded dropping chards of glass over the 3 occupants body. A loud noise was heard prior to the glass exploding.

1. Engine in February 2021, while commuting from work, vehicle began to shudder at acceleration. White smoke began to emit from exhaust and smelled heavily of coolant. Vehicle died and was towed to dealership. Gaskets a, b, and d were totally replaced. Mileage: 55,000 in August 2021, the vehicle cut off while driving around 10 mph. Received notice that the coolant temperature was too high. Vehicle was taken to dealership and could not replicate the issue. Mileage: 64,000 engine producing a clicking sound that the dealership cannot pinpoint. 2. Transmission vehicle shudders at acceleration. Rpm jumps while accelerating. 60k mile maintenance performed and transmission flushed. Has not corrected this issue. Dealership recommended total replacement of transmission. Mileage: 65,000 3. Other: entertainment system tc unit totally replaced in August 2021, as system malfunctioned and no longer connected to satellites for navigation.

I purchased this vehicle brand new. Within a year or so of purchasing we noticed some chugging with acceleration. Started out around the 20-30mph area. When we took to out local Ford dealer for routine maintenance we mentioned and they said they didn't find anything wrong. We chalked it up to our imagination. As time progressed it seemed to get worse. We mentioned it a couple more times and they said they didn't hear of an issue or find anything with the inspections. Come to October of 2023 when we were feeling it even at speeds on the interstate, we again took it it. The service man then told us that this is happening with multiple vehicles. They thought they had a fix, but within 2 weeks it returned on other people. He said hold on. We are in contact with Ford to see what to do. He will let me know. Then in March 2024, I became so frustrated I called them again asking if they heard anything from Ford. He said bring it in. I asked if that was something they were taking care of or I was responsible for. He responded, let's just get it in and see. I got a call the back after his 'inspection' to tell me the 'fix' didn't work but it was only $70 and we needed a new transmission that was $4500. I was so flustered at that point, I had him call my husband. (I was literally on my way to hospital with an emergency). This has been ongoing for years and I have been pushed off and now that it's not under warranty I am responsible for something that they don't even know is wrong. I have been recommended to read Ford blogs regarding this and this is a know problem with vehicle and a know tactic with dealerships to avoid responsibility. Frustrated!!!!.

On Monday March 9, 2020 as we were travelling north, at approx. 65-mph in the right hand lane of us 41, about 2 miles south of oshkosh. Wi, about to exit the expressway, in the rain with the wind blowing from west to east, we experienced a shotgun level explosion going off over our heads (fortunately, the sunscreen was closed so we did not get bathed with glass). We had never once opened the moonroof since we purchased the vehicle in may of '19. I looked out the passenger's side mirror and saw what looked like a swarm of bees blowing off to the right (turned out to be thousands of small pieces of glass from the exploded moonroof). We got the car back home to ann arbor, mi where it was repaired by our Ford dealer. Ford has refused to pay for the repair (even though the vehicle is 9 months old with 16,000 miles on the odometer and still under warranty). Ford claims that something must have hit the roof to damage it. My wife and I were just completing an 8 hour trip in the vehicle where nothing hit the moonroof. There was no damage to either the windshield or to the smaller, rear pane of the moonroof.

Every time after hard acceleration (engine rpm > 4000), the interior air vents automatically open for 5 to 10 seconds (when the hvac is off) to let cool air in and then air vents close off. Afterwards, there is really a strong exhaust gas smell fill up the cabin of the Edge st. Really unbearable.

While driving on highway on dec4th heard a loud noise which sound like a explosion then glass came falling in my car � took back to dealer ship with 3,100 miles on the car and they said its not covered in warranty and that it was some how my fault. . And that they seen scratches. . My question is how if all the glass is in the car and if something hit it where is it,why is it not in the car �. . Oh this is my third as last car from this dealer ship because ,after calling my insurance company and the called she said he was rude. . . Not one person ask was I okay this is glass falling from a panoramic sunroof thank god I didn't get hurt glass didn't fall in my eyes or ears�. . Last thing Ford is aware of this problem . After I told them I was coming to get the car I ask was the glass still in car and of course it was �the customer service is outstanding.

I bought a brand new 2019 Ford Edge titanium on July 31, 2019, I have enjoyed the car right up to the moment on October 13, 2019 at approx. 3:30p. M. When my sun/moon roof exploded as I was driving on the highway at 55mph with my adult daughter in the car. I too had the shade closed so we weren't showered in glass. I was so shocked and it took a bit for us to realize what had happened just in time to see a large piece of the glass fly off the top of my car into the air behind me. Thank goodness there were no cars directly behind me. I am more than disappointed in Ford as they are not stepping up on this issue, but rather stated that "something must have hit the sun/moon roof and weakened the glass so it is not an issue that they are responsible for. I know nothing hit the glass and given that it has less then 5000 miles on it, it feels very much like a manufacturer defect problem. After seeing multiple complaints I am even more convinced that Ford should be taking responsibility for this. This was the second car I bought from Ford, the first was a 2014 escape titanium (no sun/moon roof) but I had to have the transmission worked on 3 times and the engine once in the first year. I submitted a complaint to Ford on that and was politely brushed off. Yet I gave them a second chance because I really like the Edge and thought surely it couldn't happen again. Although the issues aren't the same it is very unsettling to be having any issue with my new car. I now feel like I am stuck with a car for the next 6 years that I can't trust. Every time I drive it I'm wondering if it is going to happen again or will it be something else. How many sun/moon roof explosions with potential risk to the people in the car and in the vicinity of the car before Ford takes responsibility for this issue. My opinion of Ford and my local dealership have diminished significantly. .

Horn barely audible. Ford claims it is ok. .

While my mom(who is 82 and it is her car) and I were trying to get items out of her hatch area one of us somehow activated the hands free liftgate. First I heard the chime sound and wondered why it was chiming, then the gate started to come down. I simultaneously tried to push or hold it up as I was pushing my mom out of the way. We both got clear of it, but it completely shut. There needs to be some sensor or something that activates when it feels and object in its path. My mom now will not use her hatch on her brand new 2019 Ford Edge. She had a friend get 26 stiches in her head when her hatch came down on her.

When doing a hard accelerating, for example passing a vehicle or speeding up to enter a highway, a odor like smell like exhast fumes fills the cabin. The odor cannot be seen but it does smell, sometimes the smells goes away quickly and other times it will linger for over 10 seconds at which point I have to open the windows. While normal driving this does not happen. Both my wife and daughter say its bad. I took the vehicle to a Ford dealership and they did nothing.

When traveling on freeway, lane centering should steer away fro left lane. It doesn't correct until you get onto rumble strip on freeway.