general problems of the 2020 Ford Edge - part 1

The transmission has been serviced regularly. It is starting to jerk at lower speeds. I have had two auto mechanics from different shops and locations inspect the transmission. Both have found shaved metal in the transmission fluid. After a call to two different Ford dealerships, the auto mechanics were informed that it is a problem with these transmissions, but Ford has not issued a recall. If I have to replace the transmission, I will be contacting an attorney for assistance. There have been no warning lights or alarms indicating that there are problems with the transmission. Because there are no warning lights on the dashboard, it has been hard to diagnose the actual problem. Of course, I am approximately 6000 miles over the extended warranty. At the time I took the car to the shop, the mileage was 79,465.

Hesitation with shifting when driving at low speeds. The powertrain control system has detected one of the transmission clutches did not apply within the expected time as expected. Some transmission gears may not being available resulting in delayed or harsh shifts into another gear.

I was on a highway going 75 and my car just slowed down and I was in front of a semi truck then the gears wouldn’t shift I was stalled in that lane everything else worked but the gears wouldn’t shift into place I got it in neutral and pushed it to the side.

I own a 2020 Ford Edge st with approximately 62,460 miles. My vehicle has developed a loud noise coming from the rear differential, particularly when turning at low speeds. On July 6, 2026, I had the vehicle inspected by my independent mechanic, kenny's quick service. Ford motor company has not inspected my vehicle. My mechanic documented the following: "customer has a noise in the rear of vehicle. Checked vehicle and found noise in rear differential, when turning at low speeds. Checked fluid and fluid is not at proper level, differential could possibly come apart. Differential needs to be replaced. " based on this inspection, my mechanic advised me not to continue driving the vehicle because of the condition of the rear differential. I was advised that if the differential completely fails, the vehicle could stop moving and potentially create a dangerous situation, including the possibility of an accident. The vehicle is currently not being driven because of this safety concern. This issue concerns me because Ford previously issued safety recall 21s02 involving certain 2020-2021 Ford Edge vehicles and a low-fluid condition in the rear drive unit. According to the recall information, inadequate lubrication could cause the rear drive unit to seize, resulting in loss of drive and/or loss of vehicle control and increasing the risk of a crash. My vehicle is a 2020 Ford Edge st, but my VIN is not included in the 21s02 recall. Despite not being included in the recall, my independent mechanic has now diagnosed a rear differential problem involving an improper fluid level and a condition requiring replacement of the differential. The similarity between the recalled condition and the condition diagnosed in my vehicle concerns me greatly. The estimated cost to replace the rear differential has been verbally stated to be approximately $3,000 to $5,000. I have not yet received a formal written repair estimate. I have contacted Ford motor company regarding this issue. Ford opened.

Transmission, skipping and shuttering and according to dealership not catching gear occurs during slow speeds. When in drive car will roll backwards and when in reverse car will roll forward. Transmission runs high until gear catches. Engine will then go in to neutral until clutch catches. In according to dealership repair will cost $7000-$11,000. I was told this is unusual. And none of it is covered under warranty.

At approximately 100,000 miles vehicle began shuddering at 25mph and 35mph. At 103,000 miles the transmission needs a full rebuild. Im told this is a $7,500 repair job and I still owe over $20,000. 00.

Transmission shutter. Lose of transfer of power. Needed rebuild transmission eventually. Told all was in working order untill it wasn't.

Car is glitching, jerking between 20-40 mph there is a burnt smell also car jerks when put in drive and reverse. Car jerks when driving Ford and aamco said we need new rebuild transmission and torque for $7,500 car only has 53,400 miles 6 years old.

Torque converter failed car jerks at low speeds. Car was unsafe to drive, vehicle had trouble accelerating when needed. Ford garage inspected vehicle and diagnosed the problem. There was no warning lamps or messages.

This is my wife’s car, I have already had to replace the evap hoses on this car twice due to faulty motor craft purge valves. I also replaced the charcoal canister before the second time I replaced the evap hoses so somewhere in the system there is a faulty part. Now at 80,000 miles my wife’s car is experiencing what many others are calling “shuddering”. How am I supposed to get anywhere in life when I just paid this car off and now I need a new transmission after I have done all services as specified by manufacturer.

Failed torque converter, diagnosed and confirmed by local certified Ford dealer in portage, wisconsin. Vehicle can potentially leave is stranded with additional repair costs if not addressed.

At low speeds 20-40 car shifts with a shudder. TSB 21-2389 was issued by Ford which describes problem I am experiencing. Took car to Ford and paid them to complete procedure per TSB. This did not correct problem and after reviewing other Ford owners it appears or I expect my torque converter and/or transmission has gone bad.

Ford has issues a technical service bulletin for a transmission shudder on the 8 spd automatic transmission. They know there is an issue for this transmission, now they want me to pay $8,000 dollars to have it fixed.

My vehicle is a 2020 Ford Edge with only 41,000 miles and the transmission is failing. Currently I have had the torque converter replaced; however, the issues are not completely resolved. I’m taking the vehicle back to the repair shop today.

Car wouldn't shift into another gear without jerking/popping. It stutters at low speed and we told it's the transmission. I've done research and several people have had same issue.

Ford states torque converter issue causing shutter when shifting, similar to other vehicles of this year,make,model but ours is not under a recall. Significant shuttering when in low gears and low speeds.

Car shutters and jerks. Transmission has completely shut done.

I bought my car in 2024 and while it was through a private party I have had transmission issues since the day I bought it. It surges very frequently and has since the day I bought it. Today I noticed it has now started surging at idle without. It does it in park and when I put it in drive it surges forward on its own without me having to push in the gas. This is a huge safety issue not only for myself but for others. If I had continued to drive it, it could have jolted forward more forcefully in traffic and hit another car or even a person crossing the road. Being broke down on the side of the road is not something I want to have to do which I understand happens but I feel like not only have I heard terrible things about this year of Edges but I’ve experienced it with owning one. I had two mechanics tell me I obviously had a transmission issues since from the start but I haven’t been able to get it fixed yet. I never had a warning or lights in my car come on prior to this issue arising today. I’m getting it looked it later today. I had a few different salesmen tell me at Ford dealerships that the 2020 Edges were poorly made and they’ve had complaint after complaint about this very car.

For over a year, engine shudders/jerks when accelerating. I see this has been a repeated complaint by many for a few years now. How is this not a recall?????.

Vehicle bucks and jerks while accelerating and transmission shifts harshly causing vehicle shaking and driver distraction . This is a known documented issue with the Ford 8 speed transmission.

The transmission has a very bad shuddering at low speeds and under load. I am very concerned when entering an on ramp that the car is not going to get up to speed and cause an accident.

The vehicle hesitates, jumps, and then surges into gear when accelerating from low speed, which I believe makes it difficult and hazardous merging into traffic and other driving situations. Due to the hesitation it is unable to get up to speed very easily or quickly on busy interstate roads. The hesitation, jumping, and surging has gotten progressively worse and occurs at higher speeds now. It seems like it now does this during each gear shift. I am a longtime Ford owner I previously drove a 2001 f150 with little to no problems, it reached around 280,000 miles before it's trade in. I now have a 2020 Edge sel 2. 0 awd and have really enjoyed this car until this problem started. It was bought in March of 2024 with 62k miles and it now has 92k. The problem initially only surfaced after the car had bene on and moving for a while and it was very subtle. I could not tell if it was engine or tranny and it was only barely noticeable. But the issue has remained and now occurs at all periods of time when being driven. I have had this vehicle inspected by multiple service centers now, both of which confirm the problem being that when shifting gears the internal parts of the transmission slip causing wear and extra heat generation, leading to the slipping and jumping. The transmission needs to either be rebuilt or replaced due to its faulty initial construction. I have been told by these mechanics that they have had to do this exact replace on many of this exact same model of car, and similarly each time they've done it the models are typically around 80,000-90,000 miles not even making it to 100,000. There were no warning lights or messages and there still aren't any even after getting it looked at twice.

Check engine light came on for a power train malfunction. The problem is a failing torque converter or its control (tcc) causing transmission shudder 65,000 miles.

The transmission keeps shuddering and jerking at low speeds. I have problems driving behind school buses or any slow moving vehicle. The vehicle has a problem when merging onto highways and loses acceleration power due to jerking. I have spoken to 3 separate Edge owners who all have the same problem. Some of us can't afford the repairs but these vehicles are still being sold with this known problem.

Transmission fluid leak/fire risk (recall 20s49): certain 2020 Edge models have missing or loose bolts on the start/stop accumulator endcap, which can cause a leak and increase the risk of fire. Rearview camera failure (recall 20v572000): a common issue where the rear camera may display a blank or distorted image, failing to comply with safety standards. Driveshaft seizure (recall 21s43): a potential lack of lubrication in the rear drive unit can cause it to seize, leading to loss of drive and vehicle control. Inoperable hvac blower motor: a potential defect causing the blower motor to fail, which can hinder windshield defrosting. Power train alert not going into park break light issue.

My vehicle is a 2020 Ford Edge sel. I am experiencing ongoing transmission shuddering, jerking, and rpm fluctuations during normal driving. At slow speeds, the vehicle jerks and shudders, making it very difficult to drive smoothly in traffic and when accelerating from a stop. At higher speeds, the rpm gauge jumps while driving, and the vehicle feels like it is slipping or shifting unpredictably. The condition has been getting worse over time. This problem matches the known defect described in Ford technical service bulletin (TSB) 20-2081 related to transmission shudder. My vehicle’s year, make, and model match those affected by this known issue; however, my VIN is not included in any recall. The unpredictable jerking, shuddering, and rpm fluctuations create unsafe driving conditions, especially when merging into traffic, turning, or maintaining speed. I believe this is a widespread defect affecting the safe operation of the vehicle and should be investigated by NHTSA for a potential recall. I am submitting this complaint to request that this defect be reviewed for investigation and corrective action.

The transmission shutters and jerks.

My 2020 Ford Edge suddenly started failing to catch the gear when driving, the rpms would rev but the car would not speed up, when it would finally catch, the car would jerk forward. No warning, no heads up, I just got in my car one day and the problem existed. I bought this car new, I am the sole owner and I routinely take it in for upkeep. It has 62,000 miles on it so just over the 60k warranty. I took the car to the local Ford dealership who informed me that the torque converter was going out. After looking the issue up online, its was apparent that this is a known issue very common the this year. This is a faulty part that has yet to be recalled. I asked the Ford dealership about this issue and they confirmed that it was a very common problem and they had 2 vehicles currently in their shop for the same problem. The quote to correct this issue is thousands of dollars.

The transmission has completely gone out on my 2020 Ford Edge the repair cost is $5500. I should not need a new transmission on a five year-old vehicle. There are several reports on this issue please advise.

Was taken to mechanic shop and then sent to dealership for shudder issue and sound come from rear. Changed rear differential fluid. Problem/sound persisted. Between 25-45 vehicle transmission is cutting out. Awd light, powertrain lights and brake lights are on and vehicle went in to limp mode at 55mph due to torque converter. Still currently in shop.

Transmission jumped out of gear when I turned the corner. 2nd Ford Edge I own that has done this. 1st car sitting in driveway waiting to get fixed.

I bought this car on 12/15 with 97k miles on it, and the second day it started jilting very badly when slightly acceleration. Now, I have noticed when I am at a stop light, it takes an additional 2-5 seconds to “jult” back up to speed while everyone else that was at the light is very much so ahead of me. There were a few times the car didn’t accelerate, and the person behind me almost hit me.

Transmission will jerk and have issues shifting, it is causing issues with acceleration and driving. It is distracting and causing fear the car will not make it from point a to b. The car only has 109k miles the transmission should not already be failing.

I take my to the Ford dealership one day for oil change. The mechanics do a full multi inspection and find some issues that needed to be fixed, nothing about the transmission and transmission fluid being low or being dark. So I requested to do oil change and a recommended engine tune-up. I get my car back. However, about a week or two later I start noticing some shuddering and vibrations in the car when I hit the gas pedal. I take the car back to the dealership. I tell them how I had been there a few weeks back for oil change but after that I started noticing weird movements in the car. So they take the car to do an inspection on it. Then the mechanic/advisor guy says the vehicle needs a new transmission due to a failed torque converter. And he said the new transmission will cost $8700. And he charged me again for the inspection of the car. The vehicle is a 2020 Ford Edge with just 85400 miles. How does a 6 yr old car with less mileage blow a transmission that fast.

The contact owns a 2020 Ford Edge. The contact stated while operating the vehicle at an undisclosed speed, the vehicle is jerking constantly once a curtain speed is reached. The contact referenced NHTSA id number: 20v550000 (power train) however, the VIN was not included in the recall repair. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 138,000.