general problems of the 2020 Ford Edge - part 1

I bought my car in 2024 and while it was through a private party I have had transmission issues since the day I bought it. It surges very frequently and has since the day I bought it. Today I noticed it has now started surging at idle without. It does it in park and when I put it in drive it surges forward on its own without me having to push in the gas. This is a huge safety issue not only for myself but for others. If I had continued to drive it, it could have jolted forward more forcefully in traffic and hit another car or even a person crossing the road. Being broke down on the side of the road is not something I want to have to do which I understand happens but I feel like not only have I heard terrible things about this year of Edges but I’ve experienced it with owning one. I had two mechanics tell me I obviously had a transmission issues since from the start but I haven’t been able to get it fixed yet. I never had a warning or lights in my car come on prior to this issue arising today. I’m getting it looked it later today. I had a few different salesmen tell me at Ford dealerships that the 2020 Edges were poorly made and they’ve had complaint after complaint about this very car.

Vehicle bucks and jerks while accelerating and transmission shifts harshly causing vehicle shaking and driver distraction . This is a known documented issue with the Ford 8 speed transmission.

The transmission has a very bad shuddering at low speeds and under load. I am very concerned when entering an on ramp that the car is not going to get up to speed and cause an accident.

Check engine light came on for a power train malfunction. The problem is a failing torque converter or its control (tcc) causing transmission shudder 65,000 miles.

The transmission keeps shuddering and jerking at low speeds. I have problems driving behind school buses or any slow moving vehicle. The vehicle has a problem when merging onto highways and loses acceleration power due to jerking. I have spoken to 3 separate Edge owners who all have the same problem. Some of us can't afford the repairs but these vehicles are still being sold with this known problem.

Transmission fluid leak/fire risk (recall 20s49): certain 2020 Edge models have missing or loose bolts on the start/stop accumulator endcap, which can cause a leak and increase the risk of fire. Rearview camera failure (recall 20v572000): a common issue where the rear camera may display a blank or distorted image, failing to comply with safety standards. Driveshaft seizure (recall 21s43): a potential lack of lubrication in the rear drive unit can cause it to seize, leading to loss of drive and vehicle control. Inoperable hvac blower motor: a potential defect causing the blower motor to fail, which can hinder windshield defrosting. Power train alert not going into park break light issue.

My vehicle is a 2020 Ford Edge sel. I am experiencing ongoing transmission shuddering, jerking, and rpm fluctuations during normal driving. At slow speeds, the vehicle jerks and shudders, making it very difficult to drive smoothly in traffic and when accelerating from a stop. At higher speeds, the rpm gauge jumps while driving, and the vehicle feels like it is slipping or shifting unpredictably. The condition has been getting worse over time. This problem matches the known defect described in Ford technical service bulletin (TSB) 20-2081 related to transmission shudder. My vehicle’s year, make, and model match those affected by this known issue; however, my VIN is not included in any recall. The unpredictable jerking, shuddering, and rpm fluctuations create unsafe driving conditions, especially when merging into traffic, turning, or maintaining speed. I believe this is a widespread defect affecting the safe operation of the vehicle and should be investigated by NHTSA for a potential recall. I am submitting this complaint to request that this defect be reviewed for investigation and corrective action.

The transmission shutters and jerks.

My 2020 Ford Edge suddenly started failing to catch the gear when driving, the rpms would rev but the car would not speed up, when it would finally catch, the car would jerk forward. No warning, no heads up, I just got in my car one day and the problem existed. I bought this car new, I am the sole owner and I routinely take it in for upkeep. It has 62,000 miles on it so just over the 60k warranty. I took the car to the local Ford dealership who informed me that the torque converter was going out. After looking the issue up online, its was apparent that this is a known issue very common the this year. This is a faulty part that has yet to be recalled. I asked the Ford dealership about this issue and they confirmed that it was a very common problem and they had 2 vehicles currently in their shop for the same problem. The quote to correct this issue is thousands of dollars.

The transmission has completely gone out on my 2020 Ford Edge the repair cost is $5500. I should not need a new transmission on a five year-old vehicle. There are several reports on this issue please advise.

Was taken to mechanic shop and then sent to dealership for shudder issue and sound come from rear. Changed rear differential fluid. Problem/sound persisted. Between 25-45 vehicle transmission is cutting out. Awd light, powertrain lights and brake lights are on and vehicle went in to limp mode at 55mph due to torque converter. Still currently in shop.

Transmission jumped out of gear when I turned the corner. 2nd Ford Edge I own that has done this. 1st car sitting in driveway waiting to get fixed.

I bought this car on 12/15 with 97k miles on it, and the second day it started jilting very badly when slightly acceleration. Now, I have noticed when I am at a stop light, it takes an additional 2-5 seconds to “jult” back up to speed while everyone else that was at the light is very much so ahead of me. There were a few times the car didn’t accelerate, and the person behind me almost hit me.

Transmission will jerk and have issues shifting, it is causing issues with acceleration and driving. It is distracting and causing fear the car will not make it from point a to b. The car only has 109k miles the transmission should not already be failing.

I take my to the Ford dealership one day for oil change. The mechanics do a full multi inspection and find some issues that needed to be fixed, nothing about the transmission and transmission fluid being low or being dark. So I requested to do oil change and a recommended engine tune-up. I get my car back. However, about a week or two later I start noticing some shuddering and vibrations in the car when I hit the gas pedal. I take the car back to the dealership. I tell them how I had been there a few weeks back for oil change but after that I started noticing weird movements in the car. So they take the car to do an inspection on it. Then the mechanic/advisor guy says the vehicle needs a new transmission due to a failed torque converter. And he said the new transmission will cost $8700. And he charged me again for the inspection of the car. The vehicle is a 2020 Ford Edge with just 85400 miles. How does a 6 yr old car with less mileage blow a transmission that fast.

The contact owns a 2020 Ford Edge. The contact stated while operating the vehicle at an undisclosed speed, the vehicle is jerking constantly once a curtain speed is reached. The contact referenced NHTSA id number: 20v550000 (power train) however, the VIN was not included in the recall repair. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 138,000.

Vehicle was purchased cpo ( certified pre owned ) with only 43k miles on the odometer on or about Dec , 7-10 2025. Since purchase of the vehicle it has been shifting, shuddering and tugging between 0-30mph. The vehicle shifts hard and doesn’t catch or change gears fast enough causing the engine to be caught in high rpm.

8f35 transmission problems, poor shifts, jumpy shifts, vibration at 45-52 mph. Vibration at 59-61 mph tying to figure out if it needs to stay in 7th gear or change to the final 8th gear. At any speed below 35 mpg the transmission is challenged to understand itself and its purpose on this earth. I am scared to death to drive under 35 mph because the transmission becomes extremely unstable. Up shifting then thinking it made a mistake and violently down shifting then a lazy up shift because the transmission realized it didn't need to down shift in the first place.

At approximately 82,000 miles, the vehicle began exhibiting transmission shuddering, hesitation, and harsh engagement at low speeds (under approx. 35 mph). The condition progressively worsened, resulting in jerking and delayed acceleration from a stop, creating unsafe driving conditions in traffic. At approximately 86,000 miles the transmission issues continued to worsen, and I therefore determined the vehicle unsafe to operate and brought it to the dealership for service. Upon inspection, I was informed by the dealership that the vehicle transmission required removal and replacement due to internal faults. These conditions, symptoms and internal faults are consistent with known issues documented by Ford technical service bulletins for the 8f35 transmission used in the 2020 Ford Edge.

Fluid is extremely burnt and has large amounts of metal debris in the transmission, fluid is low with no known leaks, unable to engage in neutral and in park, shift solenoid a stuck on, transmission friction element a and e apply time range/performance.

My 2020 Ford Edge titanium experienced a complete transmission failure at just 65,898 miles—less than 6,000 miles beyond the factory warranty. Fortunately, I had purchased a lifetime limited warranty through a third-party provider, american colonial administration, llc. During my research on the 8f35 transmission, I discovered numerous consumer complaints, particularly affecting the 2019–2021 model years. I also reviewed estimated replacement costs, which typically ranged from $5,500 to $9,000. However, the Ford dealership charged $11,596. 27 for the replacement. The warranty company covered $9,791. 29, leaving me responsible for $1,804. 98 out of pocket, in addition to $408 for towing and $421 for a one-week rental car. My vehicle remained in the shop for a total of 33 days, leaving me without transportation for 26 days. I contacted Ford motor company in dearborn, michigan to request cost assistance, given the documented issues with the 8f35 transmission. I was informed that no customer satisfaction program (csp) applied to my situation. I was also told that dealerships are independently owned and operated, which ultimately meant Ford would not offer any help—even though the failure resulted from a known problem with their own product.

Component or system that failed or malfunctioned, and availability for inspection the torque converter and transmission system in my 2020 Ford Edge have malfunctioned. The vehicle experiences transmission shuddering/stuttering during normal driving, particularly during low-speed acceleration and gear changes. The vehicle remains in my possession and is available for inspection upon request. Safety risk the transmission stuttering causes hesitation, jerking, and unpredictable power delivery while driving. This creates a safety risk, especially when accelerating from a stop, merging into traffic, or driving at low speeds in congested areas. The lack of smooth and reliable acceleration increases the risk of rear-end collisions or loss of control, putting both myself and other drivers at risk. Confirmation or reproduction of the problem the issue has been consistently reproducible during normal operation of the vehicle. The symptoms have been observed repeatedly and were confirmed by a dealer/independent service center, which identified the torque converter and transmission as the source of the problem and advised that significant repairs or replacement would be required. Inspections performed the vehicle has been inspected by a dealership and/or independent repair facility. The manufacturer has not yet directly inspected the vehicle beyond dealer diagnostics, but the vehicle is available for further inspection if requested. Warning lamps, messages, or symptoms prior to failure there were no immediate warning lamps at the onset of the issue. The primary symptoms were transmission shuddering, stuttering, and rough shifting, which gradually worsened over time. These symptoms first appeared during regular driving and became more frequent and severe, indicating progressive failure of the torque converter and transmission system.

8f35 transmission - shudder/buck/jerk while driving up to 35 mph (57 km/h [xxx] dealership tells me I need new transmission . . . And that Ford won't help at all online bulletin says a software update can solve this - why has the dealership not done this? no warning lights ever information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The transmission failed abruptly, without any notice or warnings. I had to have it towed to a service shop. When I first tried to drive the vehicle, I was too nervous because the vehicle would not shift so I chose not to drive it for safety reasons. I first towed the vehicle to a shop near my house that concluded I needed a new transmission but they did not repair transmissions. I then had it towed to a transmission shop. Both shops concluded black, metal in the transmission. The manufacturer, the police or the insurance have not been involved. The vehicle provided no warning lamps or symptoms prior to the day the transmission failed in November 2025. My vehicle is only 5 years old and I have had it serviced every 6,000 miles at a Ford dealership. At no time did Ford tell my my transmission fluid was black or needed to be changed. In fact, they continued to tell me that the vehicle was running well. Upon investigation, it appears that the 2020 Ford Edge, 8 speed transmission has experienced the same issue. I also have a 2015 Ford Edge, 6 speed transmission, and I have never had an issue with metal in the transmission. I had to spend just shy of $10,000 to have my transmission, in a 5 year old vehicle replaced.

These transmissions fail prematurely. I have experienced major slippage on the highway, particularly when changing lanes in traffic or merging and needing to accelerate quickly. Most of the time it does, but occasionally the car just doesn't move with faster traffic quickly closing the gap. It is very scary when this happens, and there have been near misses! in another instance, the car would not go into reverse and actually tried to move forward while in reverse!!! I have found posts on forums where others have experienced this issue as well. Ford needs to be forced to issue a safety recall on these cars to have their transmissions repaired.

Transmission shudders and jerks up to 35 or so mph. Speeds above are very jerky. Took it to my Ford dealer. They informed me my transmission was needing replacement. Was told faulty tranny . Trying to get to anywhere is very scary. Very un safe.

I own a 2020 Ford Edge 2. 0 platinum awd (VIN: 2fmpk4k9xlba20055). At just over 50,000 miles, the vehicle developed a noticeable shutter in the front area, which was diagnosed as a faulty torque converter in the transmission. This required replacement at a reduced cost of $1,350. Shortly after, around 52,000 miles, the vehicle developed a loud grinding noise in the rear differential area. Initially, the differential lock motor was replaced for $675, but this did not fully resolve the issue. Ultimately, the entire rear differential had to be replaced at a reduced cost of approximately $2,750, including fluids and recalibration. Ford acknowledges that there are known issues with the awd systems in Ford Edge vehicles, yet refuses to take responsibility or offer assistance. It is unacceptable that a 5-year-old vehicle with only 52,000 miles would require thousands of dollars in repairs to remain safe and drivable. These failures pose a serious safety concern and financial burden, and I urge NHTSA to investigate this recurring issue.

Transmission slipping when accelerating, also shudder when between gears.

With no warning signs, I put my 2020 Ford Edge into drive, but it didn't move; so, I put it into reverse and it wouldn't move. After a minute, I was able to drive it. The next day, I was able to drive it ~1/4 mile when this sandy, gritty noise happened and the wrench light came up on the dashboard. I pulled over, then the check engine light came on, so I turned off the car. I turned it back on, and when I put it in drive, it didn't move, so I put it in reverse and it didn't move. I had the car towed to a Ford dealer, who after diagnosis, told me the transmission needed to be repaired @ $8600. My car had 136,000 miles on it when this happened; I always maintained it, including a tune up, with full fluid flush, per the recommended maintenance @ 100,000 miles. I was told by the mechanic that the planetary broke up and went through the entire system, ruining it.

Transmission failure, this is a know issue, that Ford wont claim as an issue.

Transmission issuse, jerking and shuttering. Not going in reverse and then not going in park. Transmission needs replaced now.

Vehicle shutters @ speeds between 30 to 40mph. Had to replace transmission @ 93k miles.

In February 2025 a dash light came on when the vehicle was studdering at 20-40 mph. Firestone said the code was a prv, so they replaced it (approx $450), had 80k miles. Six months later it's doing the same thing and firestone said it has no codes and it could be alot of things but suspects maybe fuel pump or torque converter as they have seen it alot on the 2020 Edge. A week later, I took to another mechanic when a different noise was coming during turns, and they said it was the rear differential for sure and the studdering could be several things. Thye replaced the real differential, $2500, and I replaced the plugs/egition coils which they suggested could be causing it. They also mentioned the torque converter as being a big issue in premature failing for the 2020 Edge. The new real differential stopped the turning grind, and the new plugs/coils may be making it run a little better, but the studder is still here. A 90k mile vehicle should not be having these major safety issues! torque converter, says transmission to me, so please investigate. I called a Ford dealer because I bought the platinum extra warranty and it was expired. I asked about trade in and they said $6500 because they know the vehicle is a lemon--I still owe $23k!! feeling stuck and worried about driving on the interstate or at speed anywhere too far from home as it could lock up and create an accident. I feel the industry knows about these failures and Ford does too and should do something.

10/2022 2yrs owning and around 50,000 miles the all wheel drive went out due to a sensor thats not protected from the elements and of course not covered under the warranty and $900. 00 dollars later they install a new one that wasn't updated in order to prevent this from happening again. 9/2/2025 3yrs later and 88,000 miles now the torque converter is going out which I was told by the Ford technician that they have been seeing this alot. Of course my warranty is gone even the extended one that I purchased when I purchased this car new. So to fix this manufacturer's issue will now cost me $4,000 dollars to fix. But I was told the torque converter has been updated so I shouldn't have this issue again. So they know this is a problem which I assume is the reason for the updated converter so why isn't this a recall.

Gear change struggles and shudders during 2nd to 4th gear (18-39 mph) when pressing the gas pedal. Driving in sport mode does help but not for long. This problem disappears when cruise control is activated. Went to workshop and had to replace the torque converter. Several owners report similar problems. I bought this car with a mileage of 103,000 miles and it seems to already have some jerking during gear changes but not as bad. It got worse around 120,000 miles. The safety was not of a concern, but the driving dynamics was concerning since the whole vehicle was shaking during gear changes. I checked the NHTSA website and it this vehicle did not have any recalls so far. Another slightly minor but inconvenient issue is the tpms sensor malfunction. Most of the time the sensors seem to be working perfectly but every time I drive above 50 mph for at least half an hour the dashboard shows tpms sensor malfunctioning. After I turned off the engine for at least 15 to 30 minutes and I turn on the engine again. The problem seems to disappear temporarily.