general problems of the 2020 Ford Edge - part 2

Vehicle was purchased cpo ( certified pre owned ) with only 43k miles on the odometer on or about Dec , 7-10 2025. Since purchase of the vehicle it has been shifting, shuddering and tugging between 0-30mph. The vehicle shifts hard and doesn’t catch or change gears fast enough causing the engine to be caught in high rpm.

Recently had the torque converter replaced for shuddering/shifting weird. Although there is no more shuddering, the car still does not seem to be shifting correctly. It hesitates between shifting gears and will then accelerate quickly. It was seen at the shop again today and they could not find any issues with it although I was told it will likely do it again for me and to let them know. There have not been an indicator lights.

My 2020 Ford Edge sel, has started to do harsh shifting, shuddering, and some hesitation. I have kept up on the maintenance. I have had the transmission fluid drained and replaced already. My car is available for inspection if requested. An independent shop has confirmed the issue. I was informed that the torque convertor might need replaced. It has not been inspected by anyone else, except what is done when getting an oil change at the dealership. No lights came on and I did not receive any warnings. This originally started in December.

8f35 transmission problems, poor shifts, jumpy shifts, vibration at 45-52 mph. Vibration at 59-61 mph tying to figure out if it needs to stay in 7th gear or change to the final 8th gear. At any speed below 35 mpg the transmission is challenged to understand itself and its purpose on this earth. I am scared to death to drive under 35 mph because the transmission becomes extremely unstable. Up shifting then thinking it made a mistake and violently down shifting then a lazy up shift because the transmission realized it didn't need to down shift in the first place.

At approximately 82,000 miles, the vehicle began exhibiting transmission shuddering, hesitation, and harsh engagement at low speeds (under approx. 35 mph). The condition progressively worsened, resulting in jerking and delayed acceleration from a stop, creating unsafe driving conditions in traffic. At approximately 86,000 miles the transmission issues continued to worsen, and I therefore determined the vehicle unsafe to operate and brought it to the dealership for service. Upon inspection, I was informed by the dealership that the vehicle transmission required removal and replacement due to internal faults. These conditions, symptoms and internal faults are consistent with known issues documented by Ford technical service bulletins for the 8f35 transmission used in the 2020 Ford Edge.

Fluid is extremely burnt and has large amounts of metal debris in the transmission, fluid is low with no known leaks, unable to engage in neutral and in park, shift solenoid a stuck on, transmission friction element a and e apply time range/performance.

My 2020 Ford Edge titanium experienced a complete transmission failure at just 65,898 miles—less than 6,000 miles beyond the factory warranty. Fortunately, I had purchased a lifetime limited warranty through a third-party provider, american colonial administration, llc. During my research on the 8f35 transmission, I discovered numerous consumer complaints, particularly affecting the 2019–2021 model years. I also reviewed estimated replacement costs, which typically ranged from $5,500 to $9,000. However, the Ford dealership charged $11,596. 27 for the replacement. The warranty company covered $9,791. 29, leaving me responsible for $1,804. 98 out of pocket, in addition to $408 for towing and $421 for a one-week rental car. My vehicle remained in the shop for a total of 33 days, leaving me without transportation for 26 days. I contacted Ford motor company in dearborn, michigan to request cost assistance, given the documented issues with the 8f35 transmission. I was informed that no customer satisfaction program (csp) applied to my situation. I was also told that dealerships are independently owned and operated, which ultimately meant Ford would not offer any help—even though the failure resulted from a known problem with their own product.

Component or system that failed or malfunctioned, and availability for inspection the torque converter and transmission system in my 2020 Ford Edge have malfunctioned. The vehicle experiences transmission shuddering/stuttering during normal driving, particularly during low-speed acceleration and gear changes. The vehicle remains in my possession and is available for inspection upon request. Safety risk the transmission stuttering causes hesitation, jerking, and unpredictable power delivery while driving. This creates a safety risk, especially when accelerating from a stop, merging into traffic, or driving at low speeds in congested areas. The lack of smooth and reliable acceleration increases the risk of rear-end collisions or loss of control, putting both myself and other drivers at risk. Confirmation or reproduction of the problem the issue has been consistently reproducible during normal operation of the vehicle. The symptoms have been observed repeatedly and were confirmed by a dealer/independent service center, which identified the torque converter and transmission as the source of the problem and advised that significant repairs or replacement would be required. Inspections performed the vehicle has been inspected by a dealership and/or independent repair facility. The manufacturer has not yet directly inspected the vehicle beyond dealer diagnostics, but the vehicle is available for further inspection if requested. Warning lamps, messages, or symptoms prior to failure there were no immediate warning lamps at the onset of the issue. The primary symptoms were transmission shuddering, stuttering, and rough shifting, which gradually worsened over time. These symptoms first appeared during regular driving and became more frequent and severe, indicating progressive failure of the torque converter and transmission system.

8f35 transmission - shudder/buck/jerk while driving up to 35 mph (57 km/h [xxx] dealership tells me I need new transmission . . . And that Ford won't help at all online bulletin says a software update can solve this - why has the dealership not done this? no warning lights ever information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The transmission failed abruptly, without any notice or warnings. I had to have it towed to a service shop. When I first tried to drive the vehicle, I was too nervous because the vehicle would not shift so I chose not to drive it for safety reasons. I first towed the vehicle to a shop near my house that concluded I needed a new transmission but they did not repair transmissions. I then had it towed to a transmission shop. Both shops concluded black, metal in the transmission. The manufacturer, the police or the insurance have not been involved. The vehicle provided no warning lamps or symptoms prior to the day the transmission failed in November 2025. My vehicle is only 5 years old and I have had it serviced every 6,000 miles at a Ford dealership. At no time did Ford tell my my transmission fluid was black or needed to be changed. In fact, they continued to tell me that the vehicle was running well. Upon investigation, it appears that the 2020 Ford Edge, 8 speed transmission has experienced the same issue. I also have a 2015 Ford Edge, 6 speed transmission, and I have never had an issue with metal in the transmission. I had to spend just shy of $10,000 to have my transmission, in a 5 year old vehicle replaced.

These transmissions fail prematurely. I have experienced major slippage on the highway, particularly when changing lanes in traffic or merging and needing to accelerate quickly. Most of the time it does, but occasionally the car just doesn't move with faster traffic quickly closing the gap. It is very scary when this happens, and there have been near misses! in another instance, the car would not go into reverse and actually tried to move forward while in reverse!!! I have found posts on forums where others have experienced this issue as well. Ford needs to be forced to issue a safety recall on these cars to have their transmissions repaired.

Transmission shudders and jerks up to 35 or so mph. Speeds above are very jerky. Took it to my Ford dealer. They informed me my transmission was needing replacement. Was told faulty tranny . Trying to get to anywhere is very scary. Very un safe.

I own a 2020 Ford Edge 2. 0 platinum awd (VIN: 2fmpk4k9xlba20055). At just over 50,000 miles, the vehicle developed a noticeable shutter in the front area, which was diagnosed as a faulty torque converter in the transmission. This required replacement at a reduced cost of $1,350. Shortly after, around 52,000 miles, the vehicle developed a loud grinding noise in the rear differential area. Initially, the differential lock motor was replaced for $675, but this did not fully resolve the issue. Ultimately, the entire rear differential had to be replaced at a reduced cost of approximately $2,750, including fluids and recalibration. Ford acknowledges that there are known issues with the awd systems in Ford Edge vehicles, yet refuses to take responsibility or offer assistance. It is unacceptable that a 5-year-old vehicle with only 52,000 miles would require thousands of dollars in repairs to remain safe and drivable. These failures pose a serious safety concern and financial burden, and I urge NHTSA to investigate this recurring issue.

Transmission slipping when accelerating, also shudder when between gears.

With no warning signs, I put my 2020 Ford Edge into drive, but it didn't move; so, I put it into reverse and it wouldn't move. After a minute, I was able to drive it. The next day, I was able to drive it ~1/4 mile when this sandy, gritty noise happened and the wrench light came up on the dashboard. I pulled over, then the check engine light came on, so I turned off the car. I turned it back on, and when I put it in drive, it didn't move, so I put it in reverse and it didn't move. I had the car towed to a Ford dealer, who after diagnosis, told me the transmission needed to be repaired @ $8600. My car had 136,000 miles on it when this happened; I always maintained it, including a tune up, with full fluid flush, per the recommended maintenance @ 100,000 miles. I was told by the mechanic that the planetary broke up and went through the entire system, ruining it.

Transmission failure, this is a know issue, that Ford wont claim as an issue.

Transmission issuse, jerking and shuttering. Not going in reverse and then not going in park. Transmission needs replaced now.

Vehicle shutters @ speeds between 30 to 40mph. Had to replace transmission @ 93k miles.

In February 2025 a dash light came on when the vehicle was studdering at 20-40 mph. Firestone said the code was a prv, so they replaced it (approx $450), had 80k miles. Six months later it's doing the same thing and firestone said it has no codes and it could be alot of things but suspects maybe fuel pump or torque converter as they have seen it alot on the 2020 Edge. A week later, I took to another mechanic when a different noise was coming during turns, and they said it was the rear differential for sure and the studdering could be several things. Thye replaced the real differential, $2500, and I replaced the plugs/egition coils which they suggested could be causing it. They also mentioned the torque converter as being a big issue in premature failing for the 2020 Edge. The new real differential stopped the turning grind, and the new plugs/coils may be making it run a little better, but the studder is still here. A 90k mile vehicle should not be having these major safety issues! torque converter, says transmission to me, so please investigate. I called a Ford dealer because I bought the platinum extra warranty and it was expired. I asked about trade in and they said $6500 because they know the vehicle is a lemon--I still owe $23k!! feeling stuck and worried about driving on the interstate or at speed anywhere too far from home as it could lock up and create an accident. I feel the industry knows about these failures and Ford does too and should do something.

10/2022 2yrs owning and around 50,000 miles the all wheel drive went out due to a sensor thats not protected from the elements and of course not covered under the warranty and $900. 00 dollars later they install a new one that wasn't updated in order to prevent this from happening again. 9/2/2025 3yrs later and 88,000 miles now the torque converter is going out which I was told by the Ford technician that they have been seeing this alot. Of course my warranty is gone even the extended one that I purchased when I purchased this car new. So to fix this manufacturer's issue will now cost me $4,000 dollars to fix. But I was told the torque converter has been updated so I shouldn't have this issue again. So they know this is a problem which I assume is the reason for the updated converter so why isn't this a recall.

Gear change struggles and shudders during 2nd to 4th gear (18-39 mph) when pressing the gas pedal. Driving in sport mode does help but not for long. This problem disappears when cruise control is activated. Went to workshop and had to replace the torque converter. Several owners report similar problems. I bought this car with a mileage of 103,000 miles and it seems to already have some jerking during gear changes but not as bad. It got worse around 120,000 miles. The safety was not of a concern, but the driving dynamics was concerning since the whole vehicle was shaking during gear changes. I checked the NHTSA website and it this vehicle did not have any recalls so far. Another slightly minor but inconvenient issue is the tpms sensor malfunction. Most of the time the sensors seem to be working perfectly but every time I drive above 50 mph for at least half an hour the dashboard shows tpms sensor malfunctioning. After I turned off the engine for at least 15 to 30 minutes and I turn on the engine again. The problem seems to disappear temporarily.

I bought the vehicle and have had major mechanical issues with it I have replaced the motor and the full exhaust system I am having powertrain issues as well. I feel as though Ford she be held accountable for all of the issues the Ford Edges have being they all have the same issues this should not be legal. I got this vehicle to help me build my credit and now it's hurting my credit because I can't keep up with the car payments from all the major repairs that I have had to do on a 2020 vehicle. They will not even take my vehicle as a trade so I can get from under the vehicle responsibility this has not been a reliable vehicle at all.

The contact owns a 2020 Ford Edge. The contact stated that while driving at various speeds, the vehicle jerked and hesitated while depressing the accelerator pedal. There was no warning light illuminated. The dealer was notified of the failure, and the contact was informed that there were no recalls on the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

The contact owns a 2020 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle sputtered while the accelerator pedal was depressed. The powertrain warning light was illuminated. The vehicle was taken to the dealer and was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline for further assistance. The failure mileage was approximately 74,492.

My vehicle transmission gear selector went out I believe. While having my mechanic try to see if something was happening with transmission, the vehicle was placed into neutral and the tires started spinning as if it were in drive. The vehicle does not do the appropriate action when the gear is selected. In addition, it will not reverse when selected. When the mechanic was looking at transmission and wheels began to spin while in neutral, he was under car near front tire and injured his hand due to the vehicle not doing the appropriate action. The vehicle is available for inspection if requested. There was a prior recall on the same issue for model year up to 2019 however mine is a 2020. I have seen numerous complaints of the same issue in many online forums but Ford has offered no help. They have not offered anything more on this issue except for an astronomical quote to have it tested and no actual idea on how to fix it. There were zero lights that came on regarding the issue and I had no warning while driving my vehicle that stopped and would not proceed to drive when it was driving perfectly fine right before.

1-transmission is shuttering, jerking at low speeds when accelerating or braking to slow down. When this happens the engine shuts off right in the middle of traffic or on the freeway. 2-the transmission repair mechanic said the transmission needs to be replaced and during removal and inspection, he said it's the worst he has ever seen. 3-Ford said there is no recall on my model, but the internet search says lots of people are having the same issue with "jerking" "shuttering" at low speeds when the transmission is in lower gears. 4-vehicle is in the shop getting a new transmission at a cost of approx. $8,000.

At around 73k miles, the transmission was starting to have trouble downshifting into lower gears. I brought it into Ford service shop, and they said nothing was wrong with it. It keeps happening now and then since. At 114k miles, the torque converter wouldn't drop down. It was dispersing metal shavings into the transmission fluid and completely damaged the entire transmission. The entire transmission needs to be replaced, it won't even drive at all anymore. There were no warnings.

Automatic transmission is slipping as it moves through the gears. Causes the car to shudder.

Nhtsa reported recalls on my vehicle which are now not being reported VIN: [xxx] [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Gettting told the torque converter is going out.

At 80000 miles, the car started stuttering while shifting between 2 to 4th gears. The dealer diagnosed it as a bad torque coverter. I had this fixed and the check engine light came on as the car started missing and slipping gears. The next correction will be a transmission replacement, as the car is slipping and missing while trying to accelerate and decelerate. This is causing lurching and lack of acceleration which can lead to be rear ended or not making a left hand turn and getting hit in my side.

The transmission started shuddering at 70,000 miles because torque converter was having severe problems due to software which was verified by the Ford dealership service department mechanic on 9/3/2025. Ford refuses to do a recall on this matter even though my vehicle was about stall out while driving on a hill upward. There is no warning codes or anything on the log history of the vehicle computer. No indications are given which is a safety concern to drivers and bystanders.

The transmission is bad. Ford dealership states it needs a new torque converter and that this is a very common issue among the Edges. Also have been informed by many Ford mechanics that replacing the torque converter is simply a band aid to the issue and will likely need a whole new transmission even if I replace the torque converter. I feel this is a safety issue to myself and others simply bc the transmission can fail at any moment. There were no warning lights on the dash or codes that come up related to the transmission prior to the issue occuring. When hooked up to a scan tool after the issue started there are still no warning lights or codes displayed related to the issue. I have had it at the Ford dealership as well as a few other mechanics have looked at it. Nobody other than the Ford dealer could tell me what was wrong with it. It stutters really bad between 20-40mph as well as above 60mph when traveling at highway speeds.

Car shudders and lurches upon acceleration and while utilizing gas pedal. Continues throughout the drive. Front center camera alerts to a crash when not even close to one. Sync system goes black on the screen, especially upon starting the ignition and when car is in reverse.

Vehicle is sputtering and shuddering when driving. No warning lights are present. Dealer did a diagnose test and found bulletin service messages relating to the vehicles concern TSB 25-2154 and the vehicle has an open campaign for this issue. Test drove my car and verified the shudder events were an issue for the torque converter slippage of 220 rpms. The estimate to fix this issue was $4500. 00.