general problems of the 2020 Ford Edge

The contact owns a 2020 Ford Edge. The contact stated that upon shifting into reverse(r), the rearview camera image displayed a white image on the screen. The contact called a dealer and was informed that the VIN was not under recall. The vehicle was not repaired. Upon investigation, the contact linked the failure to NHTSA campaign number: 20v575000 (visibility, back over prevention). The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.

The contact owns a 2020 Ford Edge. The contact stated that upon shifting the vehicle into reserve, the center display failed to display a rearview image, potentially compromising the back-over prevention system. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to diagnose the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 20v575000 (visibility), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 60,000.

The contact owns a 2020 Ford Edge. The contact stated that the screen failed to display an image when the vehicle was shifted into reverse. The contact also stated that the screen image was distorted. The failure occurred with no warning. The vehicle was not taken to a dealer or an independent mechanic to be diagnosed nor repaired. The contact received notification of NHTSA campaign number: 20v575000 (visibility) however, the part to do the recall repair was unavailable. The contact called jarrett Ford of charlotte county (3156 tamiami trail, port charlotte, FL 33952) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 10,000. Parts distribution disconnect.