Air Bag Not Deploy problems of the 2009 Ford Escape

The contact owns a 2009 Ford Escape. The contact stated that while driving approximately 30 mph, another vehicle crashed into the driver's side of the vehicle. The safety belt failed to retract causing the contact to hit her chest against the steering wheel and the air bags failed to deploy. Also, the contact stated that after the crash, the vehicle was shift into the park position and the vehicle continued to move. The fire department had to put wooden blocks around the tires in order to stop the vehicle from moving. A police report was filed. The contact sustained a concussion and contusions to the spine, neck, shoulder and knees that required medical attention. The vehicle was towed to an independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer was not notified. The failure mileage was unavailable.