Hatchback/liftgate Hinge problems of the 2009 Ford Escape

The contact owns a 2009 Ford Escape. While the vehicle was parked, the liftgate became inoperable. The vehicle was taken to a dealer where it was diagnosed that the rear bolts and hinges failed and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 77,925.

The contact owns a 2009 Ford Escape. While driving 30 mph, the liftgate window detached and fell to the ground. The failure occurred without warning. The vehicle was taken to the dealer where it was diagnosed that the liftgate window hinges were defective and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 64,000.

The contact owns a 2009 Ford Escape. While attempting to open the liftgate, the driver side hinge to the liftgate window fractured due to corrosion. The contact indicated that the liftgate window was attached to the vehicle by only the passenger side hinge. The vehicle was not diagnosed or repaired. The manufacturer was notified, but no solution was offered. The failure mileage was 74,000.