Table 1 shows two common latches/locks/linkage related problems of the 2011 Ford Escape.
| Problem Category | Number of Problems |
|---|---|
| Door Latch problems | |
| Hood Latch problems |
The contact owns a 2011 Ford Escape. The contact stated the driver and the passenger front door failed and the doors would not open automatically or manually. The vehicle was taken to the dealer several times and they cleaned the door locks, but the failure was not corrected. The failure mileage was 8,429. The consumer stated at 8,429 the dealer replaced the door latch assembly. However, at 8,832 the front passenger door locked and now it will not unlock. Updated 10/05/11.
Tl the contact owns a 2011 Ford Escape. The contact stated while driving 55 mph, when a semi truck passed the vehicle the hood came up without warning, causing the hood to hit the windshield. The contact stated that no one had previously opened the hood prior to the failure. The contact stated no warning light was illuminated. The air bag did not deploy. A police report was filed. The vehicle was towed to serpentini Chevrolet Buick of orrville (1107 n main st, orrville, OH 44667) where it was awaiting diagnoses. The contact stated that the dealer informed he of no open recall for the failure however, she researched the failure on-line and found multiple complaints for the same hood latch failure. The manufacturer had not been informed of failure. The failure mileage was approximately 100,000.