general problems of the 2012 Ford Escape - part 1

Gas tank leaking fuel around the joint where the fuel filler hose connects to the tank. It is not leaking at the hose connection but is leaking where the fitting connects/enters the tank.

It just started leaking fuel about a month ago and never stops.

While coming to a stop sign, as I took my foot off the gas pedal, it surged forward at a fast speed the gas pedal went to the floor. It took me through the intersection and beyond before I was able to stop the car. It was very scary just thinking if there were anyone crossing the street it could have been very bad. Now im afraid to even drive my car not knowing if it will happen again. I call the service and cannot get appt. For 2 weeks. And it will be at my expense.

12/3/2020 recall 16s41-fuel delivery module flange replacement was performed on vehicle at Ford dealership. Upon starting the vehicle, I noticed a long crank & engine light was on. Technician advised the issue would resolve itself in a few days. It did not. 12/16/2020 returned to Ford dealership for for diagnostic of long crank & engine light. Techs determined there was a defect in the hose. According to them, they replaced the faulty part and issue was fixed. It was not. I was advised again, after some time the issue would be resolved. It was not. 05/5/21 returned to Ford dealership for diagnostic & repair of same. Techs advised they replaced a clamp, and that the fuel delivery module installed was defective(again) causing a leak down. They refused liability and advised I needed the fuel pump replaced at my own expense($628). I declined.

There is something not connecting right when you accelerate from a stopped position. From when you first start the car and begin to drive to slowing down to a complete stop as soon as you begin to accelerate there is almost no going right away when you push down on the pedal. It takes almost 10 seconds or more to even begin to stay with on coming traffic. You have to be at a 3 rpm to even shift to go a little more faster then the speed starts to increase if able. It is available when needed to look over at any point and I dont feel safe driving as theres something not right with the connection to the fuel I believe and it feels like. I have taken it to a local shop and they looked it over and didnt seem to find or see much but they cleaned the air flow meter but that didnt do the trick? also while driving the car tends to veer to the left with or with no wind. It doesnt like to stay straight while driving and thats also unsafe as the driver your doing everything to stay straight. Have not been inspected by anyone other than the local shop I trust and is family friend. Have never noticed or seen any defective lights come on since I purchased the vehicle. I noticed this not even a month into purchasing and I took it to where I purchased the vehicle and asked about it and they said its normal in this older Ford Escape? I was kinda stunned and annoyed so I just left. Also when the ac is on it seems to take even more power to try and get going I have noticed. I also have tried to upload a photo of an invoice and my computer isnt allowing me?.

After the fuel line recall was repaired in 2020 the engine stutters before it cranks completely. I reached out to Ford and the only thing they did was offer 20 dollars off the diagnostic fee at the dealership.

My 2012 Ford Escape suddenly loses power when driving. It happened on the highway and I was almost rear ended. I googled the symptoms and found that it is probably the etb electronic throttle body. This is dangerous and NHTSA did not issue a recall or protect the public by requiring Ford to provide towing. Instead NHTSA only required that Ford extend the warranty an additional 10 years leaving Ford owners at risk of injury or worse.

Pulling out from a red light, the car made a whirring noise and hesitated to move then started jumping when the accelerator was pressed. Drove car approximately 2 miles and the car made the noise, hesitated and started jumping again. Made to a parking lot and parked car. A transmission specialist checked it out and said the transmission is locked in high gear.

The car has had problems with acceleration dealing with the fuel on the highway. I have also noticed that my car seems to be loosing miles or fuel. The engine light has come on twice in the last week with fueling codes.

The area of most concern is the issue with the steering. Eight months ago, I suddenly lost power steering just after exiting a freeway. Now it is making the same sound again and my mechanic feels the wheel may lock completely. I drive mountain passes, which makes this exceptionally dangerous. Contact with local and corporate Ford says it is my problem to get it over an hour away to the dealer, and repair will be at my expense, even though many people have had this same issue. To make matters worse, I learned only after contacting Ford about the steering issue, that there is a safety recall on the fuel module, which could cause fire. I received no notice of this until I reported the steering issue to the company. The dealer tells me it will take four weeks to get the parts to fix the safety recall. In the meantime, I am losing income every day as I drive for a living. No concern for the safety of me, my family, or others on the road.

In a private parking lot, after executing a 90 degree left turn into a parking spot and with the brake pedal applied in order to slow then stop the vehicle, the vehicle surged forward just before coming to a complete stop. You could hear the engine rev up as it surged forward. Application of the brake pedal did nothing to slow it down. After the vehicle was jarred by striking the curb the engine returned to normal idol. So much power was applied in the surge that the vehicle jumped a curb, traveled over a a grass plot and struck another car on the other side. Our Ford Escape suffered front end damage (toward drivers side) and the other vehicle (a Ford eco -boost) suffered front and drivers side damage. Note that the vehicle was traveling forward at about one mph (almost to a full stop) when the surge occurred. As it surged the speed increased rapidly to about seven to ten mph. The vehicles were not towed at the time but when driving a short distance home a severe defect in the steering (pull to the left) was noticed making it virtually inoperable. The vehicle will be towed from our driveway to the body shop.

The throttle body stopped working suddenly while driving on the highway. I lost all acceleration in a busy traffic situation. Luckily I was able to coast the vehicle safely off the highway.

Recall 16v-777 initial communication 2017 have called dealership as well as Ford direct. No parts available and cannot advise when they may be.

The contact owns a 2012 Ford Escape. The contact received notification of NHTSA campaign number: 16v777000 (fuel system, gasoline); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (smith cairns Ford Lincoln, 900 central park Ave, yonkers, NY 10704, (914) 377-8100) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the failure. The contact had not experienced a failure. Parts distribution disconnect.

While driving, everything cut off. I could not accelerate, the power steering turned off, and I had to try and safely pull over. Luckily, each time I was in a position where I could pull over safely. Restarted the vehicle and everything seemed normal. This is extremely scary and unbelievably dangerous!!! please Ford, do something about this! have taken it in for service and no code can be found and everything passes the diagnostic tests. What can be done??.

Tl- the contact owns a 2012 Ford Escape. The contact owns a 2008 Ford fusion. The contact received notification of NHTSA campaign number: 16v77000 (fuel system) however the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time as the recall notice was received over five months ago. The dealer: sanderson Ford 6400 n 51st Ave, glendale, az 85301 was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted several times and were unable to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available. Hk.

I received a recall notice in Jan 2018 but the Ford dealer has been unable to obtain the parts necessary to make the repair as of 5/8/18. The recall states a fuel leak in the presence of an ignition source increases the risk of a fire so I am very concerned having to drive my automobile. Today I was told they have no idea if/when they will be able to get the parts in.

Tl- the contact owns a 2012 Ford Escape. The contact received notification of NHTSA campaign number: 16v777000 (fuel system ) however the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time as the recall notice was received over four months ago. The dealer: superior Ford of Plymouth mn 9700 56th Ave n, Plymouth, mn 55442 was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Hk.

I had a recall on my truck that I received in the mail about a couple weeks ago and I tried to get in touch with the dealer and the manufacturer and couldn't get through to neither locations.

Tl- the contact owns a 2012 Ford Escape. The contact received notification of NHTSA campaign number: 16v383000 (air bags) however the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over four months ago. The dealer: causeway Ford Lincoln 375 NJ-72, stafford township, NJ 08050 was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted several times and were unable to confirm when the parts were to become available. The contact had not experienced a failure. Part distribution disconnect. Hk.

The contact owns a 2012 Ford Escape. The contact stated that the check engine warning indicator illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the vehicle had a fuel leak. The contact was advised to contact the Ford dealer for any recalls. Tom masano Ford Lincoln (1600 lancaster Ave, reading, PA) was contacted and informed the contact that the vehicle was included in NHTSA campaign number: 16v777000 (fuel system, gasoline); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The failure mileage was approximately 64,000. Parts distribution disconnect.

Tl the contact owns a 2012 Ford Escape. The contact received notification of NHTSA campaign number: 16v777000 (fuel system, gasoline) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time as the recall notice was received over two months ago. The dealer town & country Ford (7720 e division st, evansville, in 47715) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2012 Ford Escape. The contact received notification of NHTSA campaign number: 16v777000 (fuel system, gasoline); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (sunset Ford, 11700 gravois rd, st. Louis, mo 63127) who confirmed part unavailability and stated that the part would not be available until September of 2018. The manufacturer was not made aware of the issue. The VIN was not available. The contact had not experienced a failure.

Tl the contact owns a 2012 Ford Escape. The contact received notification of NHTSA campaign number: 16v777000 (fuel system, gasoline); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Metro Ford sales and service in chicago, illinois and fox valley Ford in north aurora, illinois were made aware of the recall and stated that the parts were unavailable. The manufacturer was made aware of the issue and provided the contact with case number: cas-14499921. The contact had not experienced a failure. Parts distribution disconnect.

Received recall notice 16v-777; called dealership parts not available even though notice states parts are now available. Dealership says to call back in two weeks. Call back in two weeks parts are still not available. Call Ford headquarters they say they cannot do anything I have to call another dealership. I ask them why they can't send parts to my dealership and they say they are independently owned and they have no control on their parts. I ask should my dealership be asking for more parts? they cannot answer that - their only solution is for me to find another Ford dealership and see if they have the parts. Meanwhile I have a car that may have a fuel supply port crack which could result in a fire in the presence of an ignition source.

Safety recall notice 16s41: the Ford dealership does not have the part to fix this recall. It has been two months since I received the notice. I've called to ask if they have the part yet, and they don't even know when the parts might come in. Our particular dealership has employees who are very annoyed at customers who are calling. Minutes ago, I was told "people keep calling and asking. We don't know. " Ford's incompetence is astounding.

There is fuel leaking out from the recalled location part. Ford and the Ford dealership are waiting on backordered parts with no eta for nearly 8 weeks since we first reported the leak on March 5, 2018. They have offered no loaner car and the dealership has not even seen the vehicle due to the fact that they don't expect to have the part anytime soon. The car is sitting in the driveway drying out meanwhile I am making payments on a car that cannot be driven or repaired. I have made several phone calls to both Ford motor company with the original case number cas-14437322-w6l8v8 dealing with roberta webb, Ford customer service manager. Myself and my husband have spoken several times to the dealership service manager at shaker Ford in watertown, CT where the vehicle was originally purchased. I feel as if this issue is being mishandled and redirected and that it is taking far too long to reach a reasonable resolution.

Tl the contact owns a 2012 Ford Escape. The contact received notification of NHTSA campaign number: 16v777000 (fuel system, gasoline); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called anderson Ford of clinton (1001 state route 10 west, clinton, IL 61727, 217-935-3106) and was informed that a part was missing with the kit, which was necessary to provide the recall repair. The contact was informed that the repair would take approximately one week. The contact called the dealer and was informed that the parts were backordered and they could not provide an estimated timeframe for the recall repair. The contact stated that fuel was leaking underneath the vehicle. The contact attempted to call the manufacturer, but unable to speak with a representative. The approximate failure mileage was 74,992. Parts distribution disconnect.

Recall 16v-777. Ford has no part available and no time liner when the part will be available.

Tl the contact owns a 2012 Ford Escape. The contact received notification of NHTSA campaign number: 16v777000 (fuel system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to leo kaytes Ford (145 NY-94, warwick, NY 10990). The dealer stated that the parts would be unavailable for two months. The manufacturer was notified and confirmed that parts were not available. The contact had not experienced a failure. Parts distribution disconnect.

Tl the contact owns a 2012 Ford Escape. The contact received notification of NHTSA campaign number: 16v777000 (fuel system, gasoline); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not available for the recall remedy; however, they offered to perform brake maintenance at the contact's expense. This was the contact's second attempt to get the remedy repaired by modern Ford of boone (300 new market blvd, boone, nc). The dealer stated that the repair could not be performed because the technician performing the recall remedy had to go to the hospital. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not provided.

Tl the contact owns a 2012 Ford Escape. The contact stated that NHTSA campaign number: 16v777000 (fuel system, gasoline) exceeded a reasonable amount of time for repair. The dealer (olathe Ford Lincoln, 1845 e santa fe st, olathe, KS 66062) stated that the parts were unavailable for the repair and the parts would not be available until the end of March 2018. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.

Tl the contact owns a 2012 Ford Escape. The contact received notification of NHTSA campaign number: 16v777000 (fuel system, gasoline); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (kenny ross Ford, 3200 library road, pittsburgh, PA 15234, (412) 923-4899) informed the contact that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Tl the contact owns a 2012 Ford Escape. The contact received notification of NHTSA campaign number: 16v777000 (fuel system, gasoline). The part to do the repair was unavailable. The contact took the vehicle to a local dealer (tom masona Ford Lincoln, 1600 lancaster Ave, reading, PA 19607) and was informed that the parts received were defective and had to be sent back. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.

Tl the contact owns a 2012 Ford Escape. The contact received a recall notification for NHTSA campaign number: 16v777000 (fuel system, gasoline); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer hastings Ford (3013 east 10th street greenville north carolina 27858) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and were not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect. Bp.