Cruise Control problems of the 2013 Ford Escape

2013 Ford Escape. Consumer writes in regards to inoperable door code on drivers door and instrument cluster. The consumer stated while the handle above the door to get in the vehicle, it snapped. The consumer fell to the ground and broke her foot. Also, the instument panel and cruise control were inoperable.

While driving in the left lane on the freeway, my car just lost power. We had just hit the tail end of rush hour just south of portland, or (heading south to a funeral) so traffic was flowing pretty good but not good enough for cruise control. I was going about 65-70 mph when all of a sudden my car stop accelerating and started coasting. My tachometer went all the way up to the red since my foot was still on the gas. I immediately hit my hazards and merged to the next off ramp. I never had any indicator lights come on saying that I needed to check my fluids but we found a way to check the transmission fluid which was fine, let the car rest then started it back up. Car was fine after that but we still turned around and headed back home to washington. Did not have an issue the whole ride back home. Sporadically my car will have issues but can't figure out the reason for it.

Tl- the contact owns a 2013 Ford Escape. The contact stated that the cruise control failed to engage and disengage intermittently. The contact experienced an electrical short with the radio shorting out as well. The vehicle stalled multiple times and the contact had to make several attempts to restart the vehicle. The vehicle was taken to an authorized dealer who replaced the wiring harness and the failure recurred. The contact noticed that the vehicle was idling rough, the cruise control was engaged and was stuck multiple times causing the vehicle to accelerate while attempting to disengage the cruise control feature. The vehicle also stalled more than five times and the contact was able to restart the vehicle. The vehicle was not safe to drive and was parked at the contacts residence. The vehicle was towed by the dealer to the authorized dealer for further inspection, diagnosis and repair. The contact was waiting for a response from the authorized dealer who was checking for approval from the manufacturer to repair the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure several times. The approximate failure mileage was 35,000. Dyd.

The contact owns a 2013 Ford Escape. The contact stated that while driving 69 mph with the cruise control activated, the gears would not engage, causing the vehicle to lunge forward. The contact mentioned that once the gears had engaged, the vehicle would jerk in reverse. The vehicle was taken to the dealer however, the technician was unable to duplicate the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 15,000 and the current mileage was 15,700. Updated 12/04/lj updated 12/9/2013.

I was at a red light on a freeway exit. My cruise control had been set to 65 mph, and when I accidently tapped the resume lever, the car accelerated rapidly. Hitting the brakes did not stop the car before it hit the car in front of me. The cruise control cancel/resume lever is located on the lower left part of the steering wheel. If your steering wheel is in a low position, and you move your left leg, you can activate cruise control with your thigh causing immediate acceleration. This happened to me again while driving slowly on a curvy road last week. This could be disastrous if it occurs at a cross walk. Luckily I only hit a car, not a pedestrian, and there were no injuries. Elevating the steering wheel reduces the likelihood of activating cruise control.