general problems of the 2013 Ford Escape

The contact's mother-in-law owns a 2013 Ford Escape. The contact stated that while his mother-in-law was driving at an undisclosed speed, the vehicle began to shake excessively, prompting the contact to discontinue driving the vehicle. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that a cylinder was overheating. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 13v584000 (fuel system, gasoline), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was unknown.

The contact owns a 2013 Ford Escape. The contact stated that there was an abnormal rattling noise and an abnormal fuel odor coming from the vehicle while the vehicle was idling. There was no warning light illuminated. The vehicle was taken to an independent mechanic where the contact was informed that there was a leak in the fuel line. The mechanic referred the contact to the manufacturer for assistance. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The contact was then referred to the NHTSA hotline to file a complaint. The vehicle was not repaired. The failure mileage was approximately 70,000.

The contact owns a 2013 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with the low oil pressure warning light illuminated. The contact also stated that there was fuel leaking underneath the vehicle. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the fuel leak was coming from the engine compartment fuel line. The contact was informed that the engine compartment fuel line needed to be replaced. The vehicle was repaired. The dealer was not contacted, and the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 96,399. The VIN was not available.

The contact owns a 2013 Ford Escape. The contact stated that while her son was driving approximately 65 mph, there was an abnormal gasoline odor inside the cabin of the vehicle. The contact stated that after stopping the vehicle and raising the hood, the engine was very hot. The contact stated that the coolant level was not checked. The contact stated that no warning light was illuminated. The contact had taken the vehicle to a local dealer who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA hotline. The failure mileage was approximately 50,000.

The contact owns a 2013 Ford Escape. The contact stated while the vehicle was parked, the contact noticed an abnormally strong gasoline odor coming from outside the vehicle. The contact went to check underneath the vehicle and noticed an oil leak coming from the vehicle. The contact also stated that the oil leak had a very strong odor. The contact stated there was no warning light illuminated. The vehicle was towed to the dealer where it diagnosed as a failure with the fuel line. The contact was informed that the fuel lines needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. Additionally, the contact was advised to contact the nhsta hotline for further assistance. The failure mileage was approximately 180,000.

The contact owns a 2013 Ford Escape. The contact stated that while driving at an undisclosed speed, she smelled a gasoline odor in the interior of the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who was able to smell a gasoline odor but was unable to diagnose the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 12v336000 (fuel system, gasoline), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was unknown.

The contact owns a 2013 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost all motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The overheating warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a general engine failure. The vehicle was then towed to the dealer, who confirmed the diagnosis. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA campaign number: 13v584000 (fuel system, gasoline), and the VIN was included, but the vehicle had already been repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 60,000.

The contact owns a 2013 Ford Escape. The contact stated that while operating the vehicle, the odor of fuel was present inside the cabin of the vehicle. The vehicle was taken to the local automotive service center who diagnosed that the coolant reservoir and engine belts were faulty and needed to be replaced. The contact was advised to contact the local service center for repairs to be performed. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failure and informed the contact that the VIN was not included in NHTSA campaign number: 12v551000 (engine and engine cooling). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 165,000.

The contact owns a 2013 Ford Escape. The contact stated that a strong odor of gasoline was coming from the vehicle. The contact examined under the hood of the vehicle and notice that the fuel line was fractured, and gasoline was leaking onto the engine. The vehicle was not diagnosed. The dealer was contacted and stated that the vehicle needed to be diagnosed. The vehicle was not repaired. The manufacturer was contacted and stated that the VIN was not included under any recall for the failure and advised to contact NHTSA. The failure mileage was 112,000.

The contact owns a 2013 Ford Escape. The contact stated that while driving at various speeds, the vehicle would overheat while driving up an incline as both a check engine and "high engine temperature, pull over safely" warning message would appear on the instrument panel. The contact then stated that while driving at 55 mph in the snow, the vehicle stalled while traveling up a hill. The vehicle failed to accelerate up the incline after multiple attempts and with the assistance of a friend, he managed to have the vehicle towed to an independent mechanic. The mechanic then informed the contact of NHTSA campaign number: 13v584000(fuel system, gasoline) which he linked to his failure. The contact called the dealer and informed him that the recall was already repaired prior and that no other assistance could be rendered. The manufacturer was also notified of the failure and gave the contact a case number. The vehicle had yet to be repaired. The failure mileage was approximately 125,000.

The contact owns a 2013 Ford Escape. The contact stated that while her husband was driving 35 mph, he noticed the vehicle was losing motive power. Her husband pulled over at the nearest gas station and noticed a fuel leak underneath the vehicle. The vehicle was not diagnosed. The dealer was contacted, and the contact was informed that her vehicle had experienced the failure listed in NHTSA campaign number: 12v336000 (fuel system, gasoline). The dealer informed her that the VIN was not included in the recall. The manufacturer was contacted and confirmed that the VIN was not included in the recall. The contact was referred to the NHTSA for assistance. The failure mileage was approximately 130,000.

The contact owns a 2013 Ford Escape. The contact stated that after refueling the vehicle, there was an abnormal sound coming from the vehicle. Additionally, there was an abnormal fuel odor present inside the vehicle. The check engine warning light was illuminated. The vehicle was taken to the dealer and the contact was informed that the fuel sensor and the flange on the fuel tank needed to be replaced and the part was not available. The manufacturer was contacted and stated that there aware of the failure but there were no recalls for the failure and that the parts were on back. The failure mileage was 100,000.

The contact owns a 2013 Ford Escape. The contact stated that he noticed that fuel had been leaking from underneath his vehicle. The contact then called the dealer who informed him that his vehicle was not included in NHTSA campaign number: 13v584000 (fuel system, gasoline). The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 132,000.

The contact owns a 2013ford Escape. The contact stated while driving approximately 30mph when the vehicle lost engine power. The contact stated fuel pump warning lights was illuminated. The contact was able to pull over and was towed to a local mechanic informed the contact that the vehicle had experienced a fire but was extinguished due to the water pump bursting. The vehicle was diagnosed with needing engine and fuel pump replaced but was not repaired. Upon investigation, the contact associated the failure with, NHTSA campaign number: 13v584000 (fuel system, gasoline) however the VIN was not included. The manufacturer was informed of failure and told the contact to call NHTSA. The failure mileage was approximately 196,000.

The contact owns a 2014 Ford Escape. The contact stated while driving 25 mph, the low coolant level message was displayed. The contact veered to the side of the road and noticed that the antifreeze was leaking from the radiator onto the ground. The contact looked underneath the vehicle and saw smoke. The contact then opened the hood and noticed that there was no antifreeze in the coolant reservoir. The contact contacted an independent mechanic who advised her to refill the coolant reservoir with water and to then take the vehicle to his location since she was 5 minutes away. The vehicle was taken to an independent mechanic where it was diagnosed that the heater hose assembly, the coolant return, and the vent tube assembly needed to be replaced. The parts were replaced. Additionally, the independent mechanic diagnosed that the fuel line hose directly connected to the ignition system was spraying out fuel. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not included in NHTSA campaign number: 13v584000 (fuel system, gasoline) due to the vehicle manufacture date. The failure mileage was approximately 121,805.

The contact owns a 2013 Ford Escape. The contact stated that while his wife was driving at various speeds, a strong gas odor would emit within the cabin without warning. The contact also stated that one day as his wife was driving at unknown rate of speed, the vehicle began to jerk upon depression of the gas pedal without warning. The contact was notified by his wife of the failure and he was able to tow the vehicle himself to his home. The contact called the dealer where they informed him that there were no recalls on his vehicle. Upon investigation, the contact discovered NHTSA campaign number: 12v336000 (fuel system, gasoline) which he linked to his failure. The manufacturer was then notified of the failure and they informed him that his vehicle was not included in the recall. The manufacturer then referred him to NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 120,000.

Vehicle will not start after fueling. Takes up to 20 minutes delay to start vehicle after filling tank with fuel. Not a single incident. Has happened every time I have fueled the vehicle over the course of several months. Mechanic stated it is an emissions problem with this model vehicle, but there is no recall issued.

The contact owns a 2013 Ford Escape. The contact stated that coolant was leaking from under the hood of the vehicle onto the engine. The check engine warning light was illuminated. Additionally, the vehicle would overheat occasionally with a message to pull over, stop, turn off the vehicle, and allow the engine to cool down. The contact was informed by the dealer that the failure was related to NHTSA campaign number: 12v336000 (fuel system, gasoline) and 13v583000 (engine) however, the VIN was not included. The vehicle was not repaired. The failure mileage was unknown.

2013 Ford Escape. Consumer writes in regards to vehicle poor mileage issues. The consumer was informed to wait until the vehicle reached 8-10,000 miles and it would improve.

My 2013 Ford Escape stalled twice while going slow on a local road in July of this year. After the second stall (a week apart) I brought it in for service (levittown Ford) and they could not find nor recreate the problem (they had it 4 days). It stalled again twice on Sunday October 13, 2013, once going through the ez pass lane at the verrazano bridge and again about 45 mins later on a secondary road in NJ, again going slow (under 15 mph). We reported this to levittown Ford service and also to corporate. The service department told me that when it happens again we shouldn't restart the car and call for Ford roadside assistance. Corporate has not returned my call. We are concerned that we may get rear ended in a serious accident if the car stalls again and the car / truck behind us doesn't stop in time (e. G. Harry chapin on the lie) I don't believe the break lights would go on since the car completely shuts off. We transport our two grandchildren two days a week from school / nursery school and are extremely concerned. Is there anything we can do?.

2013 Ford Escape. Consumer writes in regards to vehicle throttle issues and consumer seeks reimbursement. The consumer stated the throttle response on the vehicle was horrible. The consumer stated there was an abnormal hesitation. The dealer claimed it had to with the new 1. 6 no boost engine and the delayed response of the turbo. However, there was no fix for it. Also, the consumer noticed the clock would reset for not reason and the preset radio stations would randomly go blank. The dealer re-loaded the software for the display to fix the issue. However, a week later the radio went completely dead for one day, but came back on the next day. Also, the gas mileage was no where near where Ford indicated it should be ( 23 mpg city, 26 mpg combo, 33 mpg highway).