Brake Disc Pads problems of the 2014 Ford Escape

At around 40k miles I started to notice pulsating when I apply the brakes. More pulsating the harder brakes are applied. At slower speed, near stopping I can hear clicking souind as well in the brakes. At 45k miles the rear brakes and "warped" rotors were replaced by the dealer. The front brakes have sufficient thickness so they did not require replacement. But the front brakes continue the problem of pulsating / vibration upon applying the brakes. This is not normal and should not be happening after only 40k miles. Dealer says it is not dangerous and warped rotors should be replaced when brake pads are replaced. I should not have to put up with vibration, noise and inconvenience of this problem. I do mormal street and highway driving.

My Ford had 3200 miles on the car and both back brake rotors had to be machined. I wanted new rotor and brakes on the car but hoffman Ford refused to put new rotors and brakes on the vehicle. I think the rotors are soft material and not harded enough from the factory. Remember it only had 3200 miles and this should be on a recall list for possible safety violation and extra costs to the customer. Soft rotors from the Ford motor and hoffman Ford in harrisburg PA could be a national safety problem and expensive repairs for vehicle owners. I will go to the new paper if not corrected. I want new rotors and pads on my car whilr its under bumper to bumper warranty 3 years or 36000 miles.

My Ford has only 3200 miles purchased 01/28/2015. The dealer set the back brake rotors needed to machined down. I did not agree and demanded new rotors be installed due to my bumper to bumper warranty 3 years or 36,000 miles. The Ford dealer refused said this is not Ford's policy. Dealer said maybe I do not drive it enough. I said than why aren't the front rotors the same way. This Ford dealer was hoffman Ford in harrisburg PA. I went to another dealer and had a discussion about my brake rotor problem. That dealer stated that many of the parts are manufactured overseas and sometimes the rotors are not hardend enough. To satify the customer they would have put new rotors on the vehicle. My concerned is a possible recall should be made on these vehicles due to a possible safety issue I am demanding my Ford Escape have new rotors on the rear of the vehicle due to low mileage of only 3,200 miles when the car was taken into the dealership because I told them the rotors are most likely too soft and that is causing the problem. Again, they refused and machined the rotors down now I have the same problem with the rotors. I also asked them to replace the brake pads but they refused. Any vehicle repair shop knows if you machine the rotors you also need to replace the brake pads. I consider this a major safety violation and I also want to file a complaint against hoffman Ford dealership for failure to follow Fords warranty work. I believe customers all over the country are having the same issue but Ford is covering up the soft rotor problem due to cost of replacement, you can contact me at 717 4973698. The problem was hear by a passenger in the back seat as I was driving from pittsburgh PA to harrisburg PA, the vehicle was in motion.

After only 22,000 miles, I had to pay for new pads and rotors on the rear brakes. The dealer repaired the brakes but refused to cover the cost under a warranty claim. The service ticket blamed the failure on a "found left rear inside pad metal to metal, found slide rusted up"!.