general problems of the 2015 Ford Escape - part 2

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part required for the recall repair was unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the rearview camera displayed a brief image before the screen turned black with the message "camera failure. Cannot display". The dealer was contacted and confirmed that the remedy was not available, and no estimated time of availability was provided. The manufacturer was not made aware of the failure. The failure mileage was approximately 77,000.

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse(r), the screen failed to display an image of the rear of the vehicle. The message "contact dealer" was displayed. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was approximately 140,000.

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rearview camera displayed a distorted image. The dealer was not made aware of the failure. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 150,000.

The contact owns a 2015 Ford Escape. The contact stated that the rearview camera displayed a blank image while in reverse(r). Due to the rear-view camera failure, the contact had bumped into various objects or vehicles while in reverse(r). The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The vehicle was taken to the local dealer, and the contact was informed that the part for the recall repair might be available the following day. The contact called and was informed that the part was for another model vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The contact stated that while shifted into reverse(r), the rear-view camera image displayed was distorted. No warning light was illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 118,000.

The contact owns a 2015 Ford Escape. The contact stated that while reversing at an undisclosed speed, the rearview camera was intermittently inoperative. No warning lights were illuminated. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the remedy was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 88,000.

The contact owns a 2015 Ford Escape. The contact stated that while reversing, the rear-view camera display displayed a blank screen with an error message indicating that the back over prevention camera was unavailable. In addition, the contact stated that the failure occurred intermittently. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was made aware of the failure; however, the contact was informed that parts were not yet available. The contact stated that the failure began immediately after the vehicle was purchased. In addition, the contact was informed by the dealer that the rear-view camera was not defective. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, parts for the recall repair were not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention). However, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a blank screen while the vehicle was in reverse(r). The failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The message "rear-view camera not available" was displayed. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 100,000.

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention). However, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a black screen or a distorted image while the vehicle was in reverse(r). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

The contact owns a 2015 Ford Escape. The contact stated that while the vehicle was parked, the rearview camera became inoperable. The contact stated that the rearview camera image was blank or distorted. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 67,000.

The contact owns a 2015 Ford Escape. The contact was in reverse (r) and backing into her driveway at approximately 4 mph when the rear view camera failed. The contact stated that she crashed into her mailbox. The contact stated that there were dents and scratches on the rear bumper on the driver's side under the left tail light assembly. The contact stated that before the crash, she had had intermittent loss of the rear view image, but now there was no image at all, and the screen was black. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer was informed of the failure and referred the contact to call the safety hotline to file a complaint. The failure mileage was approximately 98,000.

The contact owns a 2015 Ford Escape. The contact stated that the rearview camera intermittently displayed a blank or distorted image while the vehicle was in reverse(r). The contact stated that the failure had obstructed rear visibility and had prevented the proximity alert system from alerting the driver when encroaching on an object. The contact later received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted and referred the contact to the NHTSA hotline to file a complaint. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.

The contact owned a 2015 Ford Escape and stated that the vehicle's rearview camera displayed the image upside down and intermittently shut off entirely. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 112,005.

The contact owns a 2015 Ford Escape. The contact stated that while in reverse(r) the rearview camera intermittently displayed a blank screen. The failure later became a permanent failure, and the camera was inoperable. The contact received notification of NHTSA campaign number: 2569v5000 (back over prevention); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 157,000.

The contact owns a 2015 Ford Escape. The contact stated that while reversing, the back-over prevention camera displayed a solid black or blue screen without an image. The contact stated that occasionally the image was displayed upside down, creating a hazard while reversing. The cause of the failure was not yet determined, and the vehicle was not repaired. The local dealer and manufacturer were notified of the failure, and the contact was informed that the VIN was not included in NHTSA campaign number: 25v442000 (back over prevention). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 120,000.

The contact owns a 2015 Ford Escape. The contact stated that while in reverse(r), the rearview camera intermittently displayed a blank or distorted image. Additionally, the back over prevention warning system failed to alert the contact of objects within the vehicle's vicinity. The contact later received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unknown.

The contact owns a 2015 Ford Escape. The contact stated that while reversing, the rear-view camera displayed a blank screen. The contact stated that occasionally the rear-view camera failed to operate as intended. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part for the recall repair was not available. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2015 Ford Escape. The contact stated that while in reverse(r), the rearview camera displayed either a blank, distorted, or a blue screen. The contact then received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was approximately 100,000.

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not yet made aware of the issue. While reversing, the back over prevention camera screen displayed a black screen. The failure mileage was 200,000.

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention). However, the part to do the recall repair was not yet available. The contact stated that the rearview camera would turn off or display a distorted image while the vehicle was in reverse(r). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 74,000.

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(r). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. An unknown message was displayed on the instrument panel. The local dealer was contacted and verified that parts for the recall repair were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 73,000.

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. Additionally, the contact owns a secondary 2018 Ford edge vehicle and had received a notification of NHTSA campaign number: 25v572000 (back over prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview cameras of the vehicles intermittently displayed a distorted image. The local dealer was contacted; however, the vehicles were not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issues. The approximate failure mileage was 20,000.

The contact owns a 2015 Ford Escape. The contact stated that the camera image was upside down. The camera had become inoperable. There were no warning lights illuminated. The contact received the recall notification letter for NHTSA campaign 25v695000 (back over prevention). The contact went to the dealer, who confirmed the parts were not available. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 175,000.

The contact owns a 2015 Ford Escape. The contact stated that while shifting into reverse(r), the back over prevention camera display was black with the message "camera unavailable" displayed. The contact stated that the failure was intermittent but was a recurring failure. The contact stated that the hatchback was closed with force, and the camera was not functioning as needed while shifted into reverse(r). The contact had taken the vehicle to an independent mechanic, who was unable to diagnose the vehicle. The vehicle was not taken to a local dealer. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA campaign number: 25v572000 (back over prevention); however, the VIN nor the model vehicle was not included. The failure mileage was approximately 68,000.

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention). However, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a blue screen while the vehicle was in reverse(r). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The message "rear camera inoperable" was displayed on the instrument panel. Due to the failure, the contact almost struck a tree while reversing. The vehicle was not taken to the dealer or an independent mechanic. The contact stated that on a separate occasion, the rearview camera displayed a black screen while the vehicle was in reverse(r). The vehicle was not taken to the dealer or an independent mechanic. Most recently, the rearview camera no longer functioned as intended and failed to activate as designed. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The contact stated that on one occasion, while shifted in reverse(r), the rearview camera image failed to display a clear view image. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 90,000.

The contact owns a 2015 Ford Escape. The contact stated while driving at an undisclosed speed, the back over prevention feature activated; however, the back over prevention system failed to function as intended. The vehicle was taken to the dealer where it was diagnosed with a failed back over prevention camera and that the back over prevention camera needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA hotline. The failure mileage was approximately 90,000.

The contact owns a 2015 Ford Escape. The contact stated while reversing, the rearview camera image was upside down. There was no warning illuminated. The vehicle was taken to the dealer, where the rearview camera could not be reset, and the dealer determined that the rearview camera needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 112,000.

The contact owns a 2015 Ford Escape. The contact stated that while in reverse, the back over prevention camera displayed a black screen. The back over prevention camera alarm sounded off and the safety system advised the driver to look out for objects in the rear of the vehicle, without the transmission being shifted into reverse. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.

The contact owns a 2015 Ford Escape. The contact stated that while in reverse, the rear-view camera failed to illuminate. The vehicle was taken to a dealer where it was diagnosed that the rear-view camera needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 64,000.

The contact owns a 2015 Ford Escape. The contact stated when the vehicle was shifted into reverse(r), the back over prevention camera screen was blue. Occasionally, the “camera not available” message was displayed. The contact stated that the failure was intermittent but had become a recurring failure. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 130,000.

The contact owns a 2015 Ford Escape. The contact received the recall notification letter for NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The contact stated while reversing, the rearview camera image was upside down and eventually became frozen. The local dealer was contacted and informed the contact that the parts were only available for Ford mustang vehicles. The vehicle was not diagnosed or repaired. The manufacturer was unreachable. The failure mileage was approximately 170,000.

The contact owns a 2015 Ford Escape. The contact stated while the vehicle was parked, the rearview camera was intermittently inoperative and was darkened. No warning lights was illuminated however, the "rearview camera not available" message was displayed on the instrument panel. The vehicle was taken to a dealer where it was diagnosed however, the diagnosis was unknown. The contact did research and was made aware of NHTSA campaign number: 25v315000 (back over prevention) however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline to report the failure. The failure mileage was approximately 84,893.

The contact owns a 2015 Ford Escape. The contact received notifications of NHTSA campaign numbers: 15v436000 (electrical system), 22v413000 (power train), and 25v695000 (back over prevention); however, the part to do the recall repair for the back over prevention camera was not yet available. The contact stated that the rear-view camera displayed a black screen while the vehicle was in reverse(r). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. In addition, an alarm alerting the driver of a person or an object behind the vehicle failed to function as intended. No warning lights were illuminated. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 35,000.

The contact owns a 2015 Ford Escape. The contact stated that while driving at various speeds, the rear-view camera intermittently failed to operate as needed. The contact stated that the message "camera unavailable" was displayed on the instrument panel, or there was a blank or distorted image on the screen. The contact then received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.