Rear Suspension Shock Absorber problems of the 2017 Ford Escape

The contact owns a 2017 Ford Escape. The contact stated that upon inspection at a local dealer, it was noticed that the 16 lug nuts for all four tires were swollen and the rear shocks needed to be replaced. The vehicle was repaired under warranty with the same parts used prior to the failure. The contact was concerned that the repair was intern and the failure would be recurring. The manufacturer was made aware of the failure. The failure mileage was approximately 58,000.

Tl the contact owns a 2017 Ford Escape. The contact stated that while the vehicle was in for routine maintenance, it was discovered that the rear shock absorbers were leaking fluids and needed to be replaced. The vehicle was not yet repaired. The cause of the failure was not determined. The local dealer columbia Ford located at 234 willimantic rd, columbia, CT 06237, and the manufacturer were notified of the failure however, no assistance was offered. The failure mileage was 34,000.