Service Engine Light On problems of the 2017 Ford Escape

Tl the contact owns a 2017 Ford Escape. The contact stated that the service engine warning light illuminated while her daughter was driving. The vehicle was taken to the dealer hutcheson Ford sales (308 n outer rd, saint james, mo 65559, (573) 265-7015) and an unknown sensor was replaced however, the failure recurred. The vehicle was then taken to an unknown dealer where the mechanic performed an air induction service. The check engine warning light illuminated and was taken back to the unknown dealer where the dtc codes were reset. The vehicle was then taken to an independent mechanic however, the mechanic was unable to duplicate the failure. The vehicle was then taken back to hutcheson Ford where the mechanic discovered that coolant was leaking into the engine oil. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 59,000.

Over a two week period, when I would start the vehicle in the morning, sometimes it ran rough. Revving the gas pedal a couple of times resolved this. On December 11 while driving to richmond, virginia, the service engine soon light came on. I am close to time for an oil change and when I returned home December 12, I scheduled a service appointment for this morning, December 13. I was told that the rough idling, engine light, low coolant, and diagnostic codes all point toward the need to replace the long block engine, which is $11,000. My car is paid off, only recently, and it has 74,000 miles. It has only ever been serviced at Ford dealerships. It is my understanding that this is a known problem. I have called Ford and it has been escalated. If this is a known problem, why is it not a recall? this certainly could pose a safety issue.

While driving on a city street my car begin to loose pressure and the immediately after the service engine now light came on and my car begin to shake very bad. So I pulled over turned the car off and started it again. The car drove okay and I was able to make it to the repair show but, every time I stopped at the light the vehicle would shake and the light eventually came back on. My car has been in the shop since then and they cannot seem to find out the issue. At first the dealer repair shop said it was my wheel bearing & motor mount, they replaced those and my car still continue to shake when stopping. The shop is currently looking into my transmission as of 3/29/2019.