Brake Disc Rotor problems of the 2019 Ford Escape

The contact owns 2019 Escape. The contact stated that while driving at various speeds, she noticed that a part was dragging in the rear of the vehicle. The vehicle was taken to the local dealer, who diagnosed that the rear driver's side brake pads and rotors were significantly worn out compared to the rear passenger's side brake pads and rotors. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 20,863.

The contact owns a 2019 Ford Escape. The contact stated that while depressing the brake pedal, the contact heard a grinding sound. The contact took the vehicle to the dealer who diagnosed that the grinding came from metal-on-metal contact and that the brake pads needed to be replaced. The contact thought that the repair would be covered under warranty. The contact was informed that the warranty was invalid. The rear rotors and pads were replaced. The contact called manufacturer who confirmed the warranty was not valid for maintenance services. The approximate failure mileage was 10,800.