Noises During Shifting problems of the 2019 Ford Escape

Only had this car less than 30 days mileage was 29,476 on 4/13/20. Mileage when in shop is 29,944 so drove 468 miles. Been hearing loud thuds or clunking noise from rear of vehicle for a few days. Took it back to where I bought it they looked at and duplicated the noise several times in their shop, said it was most likely something in the transmission. Took the car to Ford and at first the service writer was in denial but the techs made him a believer. . . . The transmision has problem with the valve body they think. They took the transmission out today hopefully know something Monday. The noise occurred when backing up with the steering wheel turned and giving the car a little gas. A very loud clunk was heard . The noise continued and started doing it every time I backed up. Also heard noise/felt it when shifting from r to n to d. This problem started just before I took it in the the shop (morning of ) just sitting still shift from park to reverse to neutral to drive or back to neutral.

Tl the contact owns a 2019 Ford Escape. The contact stated while shifting gears to reverse, she heard a loud abnormal noise. The contact stated no warning light was illuminated. The contact also stated while making a right turn, the vehicle began to accelerate on its own and impacted a pole. The air bags did not deploy. A police report was filed. The contact did not sustain any injuries or seek medical attention. The vehicle was not drivable. The vehicle was towed to local dealer friendly Ford located (2800 n telegraph rd, monroe, mi 48162) where made aware of the failure. The vehicle had not been diagnosed as of yet. The contact stated unknown part of front passenger side of the vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 700.