Assist problems of the 2020 Ford Escape

Four problems related to assist have been reported for the 2020 Ford Escape. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2020 Ford Escape based on all problems reported for the 2020 Escape.

1 Assist problem

Failure Date: 09/15/2023

My wife and I bought our 2020 Ford Escape new from a dealer in 2020. We are the first owners of this vehicle. In the time that we have had it, we have experienced the following issues: 1- the forward camera module that provides collision prevention, lane assist, adaptive cruise control, etc has failed. The dealer claims that the unit “overheated”. The module is no longer covered under warranty due to mileage. The result is that our vehicle no longer has the safety features that we paid extra for upon initial purchase. 2- the evaporative canister purge valve failed, causing difficult starts after refueling. This was not covered under warranty, due to mileage. 3- the driver door hinge check arm welds have all broken loose and no longer hold the door when opening, and the loose arm is now preventing the door from closing properly and, when closed, causing the drivers window to not roll down fully. This is not covered under warranty because of mileage and (while it is a manufacturing defect), it has not been subjected to any recalls, so the dealership will not repair/replace it.

2 Assist problem

Failure Date: 04/06/2021

Car jerks off to the side of there is a turn lane, almost pulled steering wheel out of my hands. Does this every time I go by a turn lane at any speed.

3 Assist problem

Failure Date: 01/04/2021

My vehicle has been in the shop (northgate Ford) so many times and they said that there's nothing wrong. The service manager went out with us and saw it wasn't working properly. My car isn't safe to drive as the lane keeping system tried taking me off the road so many times. The dealership wants me to trade my car in and I said absolutely not. I don't want anyone killed because of the problems with this vehicle.

4 Assist problem

Failure Date: 09/28/2020

The lane keeping system made me beer to the left three different times when there was no lane next to me. One of those times it tried taking me in a wall. When this happened all three times, the steering was hard to control. My car was in motion. It happened twice on a county country road and on the expressway going inside a tunnel.


Other Lane Departure related problems of the 2020 Ford Escape



Safety Ratings of Escape Cars
Fuel Economy of Escape Vehicles
Escape Service Bulletins
Escape Safety Recalls
Escape Defect Investigations