Automatic Transmission problems of the 2020 Ford Escape

The contact owns a 2020 Ford Escape. The contact stated that while shifting into reverse, the vehicle drove forward instead of reversing. During the most recent failure, after starting the vehicle, the contact shifted the vehicle into park, and the vehicle collided with the contact's home. No warning lights illuminated. No air bags deployed. No injuries were sustained, and no medical attention was provided. A police report was not filed. The vehicle was taken to the dealer, where it was diagnosed that the valve body was binding internally, and sticking shift valves assembly had failed. The vehicle was repaired under warranty. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline for further assistance. The failure mileage was approximately 33,704.

The contact owns a 2020 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle downshifted with no warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed that the transmission failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in NHTSA campaign number: 20v550000 (power train). A case was opened, and the manufacturer referred the contact to the nhsta hotline for assistance. The approximate failure mileage was 100,000.

The contact owns a 2020 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle began to hesitate and jerk. The contact was able to pull to the shoulder of the roadway, where the failure persisted. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission, requiring a replacement. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The VIN was not available. The failure mileage was 118,000.

The contact owns a 2020 Ford Escape. The contact stated while shifting the gear into drive the gear would not shift out of the park position without any warning. The vehicle was towed to the dealer and the shift cable was replaced, but the failure reoccurred. The vehicle was not diagnosed. The dealer was contacted and stated that the vehicle needed to be diagnosed. The manufacturer was contacted, and a case was filed and stated that the vehicle needed to be diagnosed. The failure mileage was 44,447.