general problems of the 2020 Ford Escape

The contact owns a 2020 Ford edge. The contact stated while the vehicle was parked and occupied and attempting close the driver’s side door, the door failed to lock securely. The contact also stated that the driver’s side window failed to work as intended. A dealer was contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The contact related the failure to technical service bulletin: ssm 50150 (cracked or broken spot welds in the left front door at the check arm attachment points in the door assembly). The manufacturer was not notified of the failure. The approximate failure mileage was 42,000.

The contact owns a 2020 Ford Escape. The contact stated that the driver's side door was making an abnormal popping sound while opening the door. The contact stated that the door hinges had detached from the door frame. Additionally, the contact stated that the driver's side window was no longer functional and would not open or close. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 77,000.

The contact owns a 2020 Ford Escape. The contact stated that while the vehicle was parked, the contact became aware that the driver’s side front door had detached, and the hinge on the door was inoperable. The vehicle was taken to the dealer where it was diagnosed and determined that the door had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 92,000.

The contact owns a 2020 Ford Escape. The contact stated that the driver-side door does not latch and remain closed properly and would open at various speeds. The vehicle was taken to a local dealer but has not been repaired as of yet. The manufacturer was not made aware of the failure. The failure mileage was approximately 36,000.

The contact owns a 2020 Ford Escape. The contact stated that the driver’s side front door made clicking sounds while opening, and then failed to close securely. The contact stated that it took two people to close the door securely. The contact had to use the passenger’s side door to enter or exit the vehicle. The contact took the vehicle to the dealer who determined that the door needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and filed a case for the failure. The approximate failure mileage was 44,000.

The contact owns a 2020 Ford Escape. The contact noted that when she opened the driver's side door it would make loud abnormal "popping" sounds. The contact stated that the abnormal sound had gotten louder and additionally the driver's side power window was moving extremely slowly and she was afraid of opening the window. The contact stated that when the door would be fully opened it would take an abnormal amount of effort to close the door as it appeared to be stuck. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the door latch could be repaired however a diagnostic would have to be completed on the driver's side window. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The contact had researched online and related the failure to manufacturer technical service bulletin number: ssm 50150 for cracked or broken spot welds in the left front door at the check arm attachment points (latches,/locks/linkages). The failure mileage was approximately 105,000.

The contact owns a 2020 Ford Escape. The contact stated that the front driver's side door became unsecured and failed to remain securely closed. The contact called the local dealer who acknowledged that the failure was a known issue with similar vehicles. The local dealer informed the contact that their facility did not have the ability to repair the vehicle. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 42,000.

The contact owns a 2020 Ford Escape. The contact stated there was a loud cracking sound while opening and closing the front driver's side door. The contact stated that the door was difficult to close. The vehicle was taken to the local dealer who determined that the safety latch and door welds had fractured at the check arm attachment point and that the door needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 40,000.

The contact owns a 2020 Ford Escape. The contact stated that he noticed six holes and one large crack located at the front driver’s side door. The contact then stated that the weld hinges had cracked. The vehicle was taken to the dealer where it was diagnosed that the top center hinge had fractured from the spot weld and needed to be replaced. The contact was then advised to take the vehicle to an auto repair shop. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle was not covered under the warranty and the contact the NHTSA hotline. The failure mileage was approximately 47,767.

The contact owns a 2020 Ford Escape. The contact stated that the front driver's side hinge had fractured. The contact then stated that there were three holes in the front driver’s side door. Additionally, the contact stated that the front he heard an abnormal sound when the door welding fractured. The vehicle was taken to the dealer where it was diagnosed that the hinge had fractured from the spot weld and needed to be replaced. The vehicle had not yet been repaired. The contact then stated that he was informed by the dealer that the VIN was included in an unknown recall. The manufacturer was notified of the failure and the contact was advised to call the NHTSA hotline. The failure mileage was approximately 29,000.

The contact owns a 2020 Ford Escape. The contact stated that the front, driver side door would fail to properly close as the door warning image would appear on the instrument panel. The contact took the vehicle to a dealer where he was informed that there were no recalls on the vehicle and was given an estimate for the repair. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown.

The contact owns a 2020 Ford Escape. The contact stated that upon exiting the vehicle, he attempted to open the front driver's side door, and the door latch weld cracked. As a result, the front driver’s side door failed to open. The vehicle was taken to the dealer where it remained and was diagnosed and determined that the front driver’s side door needed to be replaced. The vehicle had not yet been repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 35,000. The VIN was unavailable.

The contact owns a 2020 Ford Escape. The contact stated that the driver’s side door hinge welds were cracking, and the hinge appeared to be detaching from the frame. The contact stated that the door was not opened completely for fear of the hinge shearing off and not being able to close the door. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the driver's side door needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 56,000.

The contact owns a 2020 Ford Escape. The contact stated when she opens the driver's side door she heard a loud abnormal popping sound. The contact stated that the door opened too far. The contact stated that she enters the vehicle using only the passenger side door, she stated she is afraid that the door would not properly close. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed and had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 70,000.

The contact owns 2020 Ford Escape. The contact stated that while parked, the driver's side door stopper made an abnormal sound and the door failed to close or open as needed. Additionally, the driver's side window failed to operate. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA hotline. The failure mileage was approximately 49,000.

The contact owns a 2020 Ford Escape. The contact stated while the vehicle was parked he noticed that the drivers door was making abnormally loud noises when the door is opening and closing. The contact stated that the latch on the door has broken and now the door swings completely open, the contact stated that the drivers window was having difficulty winding up and down . The contact stated that the driver side door and window failed without impact. There was no warning prior to the failure. The vehicle was taken to an dealer and was diagnosed as the vehicle having broken wells . The vehicle was not being repaired yet . The manufacture was notified of the failure. The failure mileage was approximately 22,000.

The contact's grandmother owns a 2020 Ford Escape. The contact stated that the driver's side door failed to operate as needed. Additionally, the driver's side window failed to roll down. The contact related the failure to technical service bulletin: 15-0052 (door latch). The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA hotline. The failure mileage was approximately 50,000.

The contact owns a 2020 Ford Escape. The contact stated that there was an abnormal cracking sound coming from the front driver’s side door hinge. The contact stated that the failure progressively worsened, with the front driver’s side door being difficult to close properly. The contact also stated that the front driver’s side window failed to roll down after several attempts. Upon investigation, the contact discovered that the window failure was also related to the door failure. The dealer was notified of the failure and provided an estimate for an inspection. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 76,000.

The contact owns a 2020 Ford Escape. The contact stated that there was an abnormally strong fuel odor coming from the vehicle. Additionally, the doors failed to close securely. There were no warning lights illuminated. The contact received notification of NHTSA campaign number: 22v859000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 28,000. Parts distribution disconnect.

The contact owns a 2020 Ford Escape. The contact stated that on various occasions, the driver's door was creaking while being opened or closed. The contact stated that the failure persisted, and that the driver's door and window failed to close as designed. The contact noticed that the driver's door hinge was loosened. The vehicle was towed to a local dealer, where it was diagnosed that the driver's door needed to be replaced. The contact stated that the hinge was removed; however, the vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the warranty had expired. The approximate failure mileage was 29,000.

The contact owns a 2020 Ford Escape. The contact stated the front driver’s side door striker that was used to prevent the door from overextending while opened had failed. Additionally, the front driver’s side window could not completely be opened due to the failure. The vehicle was taken to the local dealer who informed the contact that the part needed to be replaced; however, the vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 47,865.

The contact owns a 2020 Ford Escape. The contact stated that while reversing and turning the steering wheel, the vehicle would make grinding noises. Additionally, the front driver’s side door latch had detached, and there was an electrical failure. The vehicle was taken to the dealer and diagnosed that the failure was related to the vehicle being involved in a rear-end collision, where the liftgate was damaged and replaced by an auto body shop. The dealer informed the contact that the frame was bent from the collision and the warranty was voided so they could not assist in repairing the door latch. The dealer did perform an alignment. The vehicle was not repaired. The manufacturer was made aware of the failure and sent the contact a gift card but did not provide any assistance. The failure mileage was approximately 18,000.