Warnings problems of the 2020 Ford Escape

My adaptive cruise control, blind spot warning, rear cross traffic warning, pre collision warning all quit working and just flash across the screen, my light indicators for blind spot on my side mirrors quit working, my back up camera just has a bluescreen, there is no audio so no alerts can be heard and my sync doesnt work it has the screen but wont let you hear anything so yes I drive a bit away to work not having these features has been a major safety concern I have almost backed into someone because they were in my blind spot and no warning lights or warning sounds I have perviously went to a dealership for four active recalls they only look at the powertrain one there was one about spot welds nothing was done about either they broke like within the first few months of me having the car I have never received anything on extending my warrenty partly because I moved I guess but they basically told me when I was there for the recalls I would have to come back and pay for them to look at the rest which I said I wasn't aware that I had to pay for something that was a safety concern so then I contacted the place where I purchased the car that was 2 weeks ago they still have not contacted me back after several attempt and no response I then got on chat with Ford gave them a list of what was going on and they have yet to respond either but it was read just being ignored at this point and I'm at the end of my patience these are major safety issues I haven't even had this car a maybe a year if that and no one care to help I was told there was nothing wrong with anything basically I would have to wait for something to happen when I went for the recalls.

Several recalls on my vehicle and now Ford is calling the expensive ones "customer satisfaction notice". Theres nothing satisfying about bad fuel injectors. Also , the wiper motor description on your vehicle, the front windshield wiper motor may become inoperative or may operate intermittently. Safety risk this may result in reduced visibility or loss of visibility in certain conditions, increasing the risk of a crash. Remedy parts are not available. Ford motor company is working to provide parts for this repair. When the remedy becomes available, Ford motor company will notify you via mail to schedule a service appointment with your dealer for repairs to be completed free of charge. The remedy is anticipated to be available in q2 2026. Safety risk sync screen update this may result in the image displayed being inverted or flipped, this includes all buttons. While in reverse the rearview camera image, buttons, and camera guidelines may also be inverted or flipped. A rearview camera that does not correctly display a correct image in reverse can reduce your view of what is behind the vehicle, increasing the risk of a crash. Sync screen update issue date 2025-07-16 campaign 25s76/25v467 description on your vehicle there is a possibility that a fuel injector may crack, which may result in fuel accumulating on the top of the engine. Safety risk liquid fuel andor fuel vapor that accumulates near a hot surface, such as hot engine or exhaust components may ignite resulting in an under-hood fire, increasing the risk of injury. Its endless and they refuse to take accountability for their junk vehicles.

First Ford had issues a customer satisfaction program 21b19 was issued to all Ford dealers on April 9, 2021. Then they put out a TSB 23-2061 which my vehicle is part of but says it is not covered under warranty. There are many 2020 Ford Escapes with this issue. Seems to be just gas vehicles 1. 5 and 2. 0l engines. My vehicle was not covered along with many other vehicles. Then they even put out a the contact stated while operating the vehicle, the messages "hill start assist not available", "pre-collision assist not available", "service advance-trac" and "service all wheel drive" remained displayed. The vehicle was taken to the local dealer who diagnosed that the all-wheel drive module was faulty and needed to be replaced. The vehicle was not yet repaired.

I had warning lights flashing on my dashboard continuously "parking assist off" "awd off" "collison assist off" I could not change my car over to snow, ice, or deep snow it all showed not available. This happened 3 or 4 days before I took it back to the dealership. I researched online and found out there were a lot of complaints about the 2020 Ford Escape 2. 0 titanium which is what my car is. I also seen where people were talking about a class action lawsuit due to the low miles on their cars and this happening. My car only has 31,000 miles. I took my car to the shop I had an appointment and they told me the adm module was bad. This is the same thing everyone online complained about. This is costing me $1100. 00 to replace. I did not have any awd traction this was useless. I read that someone said the recall should be expanded. Which tells me there was a recall at one point for this problem.

I'm getting warnings all of a sudden that the pre collision assist, advance trac and awd are either not available or have a fault and need service. There were some other warnings which I don't recall as when driving I wanted to keep my eyes on the road as much as possible. Right now, it is not showing those. I have lost all safety features like backup sensors, forward sensors, lane wandering and blind spot warning. I have lost convenience features such as cruise control and parking assist. Mileage is 29,726.

While driving on the highway, the engine started to sputter when gas pedal was depressed, turned around and drove it straight to a mechanic. At the mechanic, they were unable to shift the car out of park, and noted the transmission had "catastrophic failure, irrepairable" we called Ford, and they said while there is a recall for 2020 Ford Escapes, this one was built in a different factor and was not covered.

Different warning lights were coming on in my SUV while I was on vacation a couple weeks ago. The lights consist of awd, pre-collision assist, traction control and hill assist. The door and window is also broken but that will be fixed for free because of a recall. I’m extremely frustrated because I just got this car in February. Now all this is breaking down at the same time. We did not get the warranty on it because we had to buy a car last minute and couldn’t afford the extra fee. I drive all over because I own a cleaning business. My frustration is that there was a recall on certain vehicles with the same exact issues that my SUV is having. So I feel like this is a manufacturing problem. I don’t want to spend a $1000,00 or more if this is in fact a manufacturing issue. Especially if my car was made around covid time. I’m getting a diagnostic test done on it now. It’s at the Ford dealership where I bought it. So I’m waiting on that. I’m hoping to find out tomorrow how much it is going to cost. I would really appreciate an investigation into this. For all this to go out all at the same time is frustrating and makes no sense. I just can’t afford it and I need my car for work. Ford gave me a case #[xxx]. I hope this is right. The first couple of numbers could possibly be wrong. If they are, I can call Ford again. Thank you, [xxx] p. S. I can send you a picture of the diagnostic paper work when I receive it tomorrow. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).