general problems of the 2021 Ford Escape - part 2

My check engine light has come on four (4) seperate times, after being serviced three (3) times. All of which have been by a Ford certified dealership. My rear brakes were making noise the week the new car was purchased. I notified to associate who sold me the car from a Ford certified dealer and he made up an invalid excuse. I’ve had my car serviced 3 times for the service alert and within 2 weeks of it being serviced and the issues being fixed, it starts again resulting in my service light coming on. I’ve notified Ford via mail and email and haven’t heard back. The issue is showing as a power train issue and says “awd fault”.

The contact owns a 2021 Ford Escape. The contact stated while driving 20 mph, there was smoke coming from the vehicle, with the check engine and power train warning lights illuminated. The vehicle lost motive power however, the contact was able to pull over on the side of the road and had the vehicle towed. The vehicle was towed to the dealer and the contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 55,137. The VIN was not available.

2021 Ford Escape titanium hybrid with over 11,000 miles. Received following text message from Ford: service engine soon - the powertrain control system has detected a fault with the high voltage battery coolant pump. The check engine light on the instrument cluster illuminated. Could see or feel no effects on the vehicle and no safety messages appeared on any displays. Worried of overheating high voltage battery, which could lead to battery fire or vehicle stoppage while in highway traffic.

The contact owns a 2021 Ford Escape. The contact stated that while driving at an undisclosed speed, she heard a squeaking and grinding sound coming from the brake pedal. The contact also stated that she smelled a burning odor throughout the vehicle and the vehicle hesitated and was pulling to the right. Additionally, the contact stated that vehicle was taken to the dealer where she received a manufacturer recall regarding the transmission fluid overflow. The vehicle was diagnosed and the contact was informed the transmission was two and a half quarts over the specifications. The contact stated that the dealer drained the two and a half quarts of oil however, the contact stated that she was advised not to drive the vehicle. The contact was concerned that due to the burning odor, the vehicle could possibly explode. The vehicle was taken back to the dealer where the failure could not be determined. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number and a loaner vehicle. The failure mileage was approximately 10,000.

While driving phev with a nearly full charge and a full tank of gas in ev mode, when I came to a stop at stop signs and traffic lights, the car would buck once like a horse, like an engine misfiring, and would indicate drivetrain issue and oput itsself in accessory mode, and flash battery indicator light. I was unabble to shift or restart driving until about 3 minutes later and after multiple times turning the car off and back on. It kept asking if the car was currently being charged, it was not as I was about 10 minutes and 5 miles into my 75 min/ 50 mine journey. It seems odd that while driving in ev mode, electric motor only in use, that the car would buck/jerk while shutting off. This also happened nearly exactly 7 months ago.

The transmission issues has made me stuck at gas stations and other random places at night leaving me with no help.

I have had multiple issues with the powertrain warning light illuminating. The first time it was decided to be low/dirty oil. This occurred about a month after purchasing the vehicle in 2021 with about 4000 miles. The second time it occurred about 6 months later. The dealer could not find a code nor replicate the issue. We thought I had bought bad gas. A year later it came on again, Ford dealership again couldn’t replicate the issue. Finally it came on and stayed on and throttle position sensor was replaced in July 2022. Light came on again in November 2024. Auto parts store and dealership could not find a code. This time I had no coolant. Added coolant and it has not come back on again.

2021 Escape purchased on 10/12/21. By the end of October my vehicle began stalling while driving. The transmission was unable to change gears when the vehicle was accelerating or decelerating. While making a right turn my vehicle almost stalled out in front of the oncoming traffic but at the last minute the car accelerated. Next the vehicle started jerking when placed in reverse. When put in reverse a loud grinding sound and jolting / jumping would occur. The jolt and noise sounded and felt like someone had rear ended the vehicle the moment it was placed in reverse. On 11/6/21 while sitting in traffic I smelled something burning and it seemed to be coming from under my hood. Once I arrived to my destination I opened my hood and looked for any signs of a fire /burning but didn’t notice anything unusual. No warnings were displayed on my vehicle so I brushed it off. Finally on 11/18/21 at 2,965 miles my vehicles powertrain failed. After starting my vehicle and putting it in reverse a loud grinding sound and jump occurred. Once in drive the vehicle began to jerk and had difficulty accelerating. By the time I exited the parking lot a power train failure notice was displayed. Ford replaced the transmission and everything was obviously under warranty. The Ford pass service record stated the following services were performed: transmission, clutch, axel, other. It is my understanding the entire transmission was replaced. These issues were and still are very concerning given the fact a brand new car experienced power train failure after 2,965 miles. 6/15/brakes are ridiculously loud when braking in reverse, brakes make grinding/ scrubbing sound, black break dust on back rims, OH and a new recall for possible fuel injector crack. Rather than addressing the actual fuel injector problem Ford will install a drainage tube to divert fuel away from the engine (/ when the fuel injector cracks) and add engenie software to alert drivers when fuel rail pressure has dropped.

The transmission automatically went into park in the middle of an intersection and was inoperable from that time and had to be towed from the intersection.

High voltage battery warning occurs and gives possibility of shutting the car down.