general problems of the 2022 Ford Escape - part 1

This hasn't caused an accident or stranded me yet, but Ford won't do anything to help me avoid danger in the faulty vehicle they sold. There have been several recalls on my 2022 Ford Escape phev over the past year or so, including safety recalls. The number of recalls, requiring me to take the time to deal with scheduling, drop off/pickup the car, and being unable to use the car when it is in the shop for the recall rectifications seems excessive. Worse yet, they have safety related recalls from 2025 that still do not have a fix. I do not feel safe in my car. I went through the company's lemon recall process and they refused to repurchase the vehicle. People should expect a basic level of quality and definitely safety when buying a car. I will never buy another Ford and would never recommend that anyone else do so. This company no longer represents quality and they don't even care to try.

My 22 Ford Escape has 620000 miles on it most of them highway miles. The issue I'm having began approx. 5000 miles ago. While in motion my dash lights, radio, and entertainment screen will go completely black for long periods of time and the chime will begin randomly ringing. A message sometimes appears on screen that says system off to continue please start engine but the engine is running the whole time. Sometime the message will appear on my dash saying front camera not available. I've taken it to a Ford service station and they advised me my pcm software needed updating but the problem still existed and is existing even after the update. I still have a recall active on my vehicle as well regarding the fuel injector issue.

The vehicle has experienced repeated electrical failures over an extended period of time despite multiple repair attempts. After the most recent repair, which required the vehicle to be kept for approximately 10 days and included a battery replacement, the same electrical issue returned shortly after the vehicle was returned. The vehicle has previously stalled in traffic, creating a safety concern. In addition, the sunroof collapsed into the passenger compartment while a rear-seat passenger, who was a child, was present. A seat belt malfunction also occurred and required repair. Repairs have been attempted for these issues, but safety-related problems have continued. I do not feel the vehicle is safe to operate, especially when transporting a child.

Engine light is now on and when I fill my car up with gas it has a stall and takes 3-4 times to turn on. My safety is at risk if this recall is not repaired and my car catches fire. Started a month ago and it's challenging to schedule with Ford.

I received a letter saying that if I charge my battery over 80% it will catch on fire. This is the second battery recall this year saying my car will catch on fire. I couldn't charge my car for 6 months with the first recall and I bought this car because I only drive short distances and use the battery for most daily driving. Having two recalls saying that my car will catch on fire makes me very scared to drive with my wife and son in the car, so I would like to have this vehicle replaced immediately.

The power window on our 2022 Ford Escape will remain down after being rolled down and cannot be raised. This issue has occurred three separate times. When it happens, the vehicle cannot be secured and is exposed to weather and theft. The failure appears to be intermittent but recurring, indicating a possible design or electrical defect rather than misuse. This creates a safety and security risk, especially if the failure occurs while away from home or during bad weather. This problem has happened multiple times and is not resolved by normal operation of the window switch. Engine problems are occurring as well due to the stated recalls provided by NHTSA.

Vehicle: 2022 Ford Escape VIN: [xxx] dealer: westfield Ford, countryside IL problem: rear light repeatedly fails even after multiple repairs; vehicle becomes unsafe and illegal to drive. The rear tail light on my 2022 Ford Escape has failed repeatedly since early spring 2025. The dealer (westfield Ford) has attempted repairs 5 times, including replacing bulbs and diagnosing the wiring/computer system. Each repair fails again shortly after. On June 12, 2025, the dealer refused to provide a loaner for a safety repair, forcing me to rent a car at my own expense. On October 9–10, 2025, I left the car again for diagnostics and had to pay for uber rides because the vehicle could not be legally driven with the light out. The dealership now says the computer module (bcm) is defective, but they still refuse to open a warranty claim, so no repairs have been completed. The vehicle remains unsafe to drive due to loss of exterior rear lighting. This defect makes the vehicle non-compliant with fmvss lighting standards and creates a serious safety hazard for nighttime or low-visibility driving. I am filing this complaint because the defect is ongoing, Ford and the dealer have failed to resolve it, and the car continues to have a recurring lighting failure that affects road safety. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The contact owns a 2022 Ford Escape. The contact stated that while the vehicle was stopped, the contact attempted to use the gps system via he infotainment screen; however, while depressing the source button, the screen failed to respond as intended. The contact was only able to turn the screen on and off. The contact added that the screen was jittery and changed inadvertently. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 91,190.

While going on the highway it braked hard and displayed service stabilitrak light with traction control light flashing went away after 10 seconds. Then I pulled into my driveway and it snapped the wheel out of my hand forcefully almost breaking my wrist and wouldn't let me turn right. Towed it to Ford where they claim a loose battery terminal was present. No warning at all before this. Upper engine noise too (possibly pulley) 28k miles and trans is shifting hard as well. The trust for the vehicle is gone. I have a video as well of the steering wheel snapping.

The rearview backup camera no longer functions at all. Upon putting the car in reverse, I receive a black screen with glitching colors for a few seconds that turns completely black and gives me an error stating rearview camera is unavailable. There has been no damage recently to the vehicle or any other modifications made, or no other known contributing events, it just stopped working on its own. I also received no warning prior to this happening from any systems in the vehicle. This is especially dangerous since I rely upon this camera and alert sensors to safely back up and avoid damage to my vehicle, myself, others, and surrounding objects. I am aware that several Ford models built the same year have an active recall for this exact issue, in addition to the 2023-2024 Escape models. I would highly recommend looking into this issue as it pertains to the 2022 Escape as well.

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA campaign number: 24v954000 (electrical system); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

All vehicles screens including the speedometer turned off multiple times while driving. When screen came back online a large number of warning lights popped up including that there was a shift system fault. The light showing that the vehicle was in drive was no longer lit up. Immediately stopped vehicle. The electrical system on the vehicle has failed at least 5 times previously with several documented instances of going to the dealer for repairs with no solutions.

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA campaign number: 24v954000 (electrical system); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and referred the contact to the NHTSA hotline for assistance. The contact had not experienced a failure. The VIN was not available. VIN tool confirms parts not available.

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA campaign number: 24v954000 (electrical system); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA campaign number: 24v954000 (electrical system); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA campaign number: 24v954000 (electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Timeline of events: •~March 2024 – ongoing: intermittent system alerts begin appearing at random. Includes: •awd temporarily disabled •auto hold system fault •park aid fault •drive mode not available •hill start assistnot available •service advancetrac •pre-collision assist not available •power steering loss •cruise control not working •blis acting erratic •squeaky brakes and “locked up” feel when glitch occurs •4/11/first major cluster of alerts appears. All systems shut off at once. Power steering was lost, difficult to turn. •4/17/vehicle brought in for oil change. Brakes, tires, battery all checked and are in good condition. •4/21/alerts occur again while driving. Same issues appear and disappear at random. •4/22/vehicle returned to dealership. Intermittent issues discussed. No clear resolution found. •4/25/alerts triggered again. Becoming more frequent. Safety systems failing during normal driving.

Vehicle enters into a conserve power warning and will not start. While operating the vehicle in drive vehicle will lose power and deactivate all safety and control features. Contacted Ford and no remedy or assistance will be provided.

The contact owns a 2022 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with the high voltage warning light illuminated. The contact received notification of NHTSA campaign number: 24v954000 (electrical system); however, the part to do the recall repair was unavailable. The vehicle was towed to the dealer where the vehicle was not diagnosed or repaired. The contact was informed by the dealer that the part to repair the vehicle was not available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 45,000. VIN tool confirms parts not available.

I own a 2022 Ford Escape plug-in hybrid, which is affected by recall 24s79 (NHTSA recall 24v954). This recall involves a high-voltage battery defect that could result in a fire or sudden loss of vehicle control while driving. Ford has confirmed that there is no fix available until at least the second quarter of 2025, leaving affected owners without a solution for well over a year. However, Ford refuses to provide loaner vehicles, rental reimbursement, or any safe alternative for customers forced to continue driving these potentially dangerous vehicles. I have contacted multiple dealerships (fort collins Ford and loveland Ford), and both confirmed that no loaner vehicles are available. Ford’s customer service continues to redirect me back to the dealership without resolution, despite the fact that my dealership has no assistance to offer. While I have not yet experienced a battery fire or loss of vehicle control, the recall documentation explicitly states that these are potential risks. It is only a matter of time before a fire or serious accident occurs due to Ford’s inaction. Ford is placing thousands of affected drivers at risk by failing to provide a fix, alternative transportation, or any safety plan for affected customers. I urge NHTSA to investigate Ford’s lack of action and failure to protect affected vehicle owners. Ford should be required to provide loaner vehicles or rental reimbursement until a remedy is available.

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA campaign number: 24v954000 (electrical system); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Ford states that if I charge my vehicle it will catch on fire. I paid $8,000 extra to have a plug-in vehicle and I haven't been able to charge it for months. Ford said they would fix this in "q2 2025" and this has now been pushed to "maybe September 2025". I don't feel safe driving this vehicle, but I have to use it to get my child to daycare each day. I believe it's completely unreasonable to tell me that the vehicle I purchased to plug-in and drive using battery, which has been over 50% of all my driving in the last 3 years, can't be used to drive on the battery. This vehicle is unusable as it was intended to be used, unsafe, and Ford keeps delaying their supposed fix.

The entire panel and screen goes off and on countless times when driving. Cannot see speed or anything when panel shuts off. Makes it even more dangerous at night. It is also very distracting. The problem has been confirmed by Ford and dealer. They still can’t fix it. They have had our car for almost 2 months with no resolution. It started first with screen powering off and on countless times and then the entire panel. I have been told so many different times things. I have requested documentation and they will not provide me with anything other than vague emails with no answers. I was told several things: wrong part installed by Ford, severe wiring issue, wrong program possibly installed when trying to resolve the issue. The car was even pulling to the right and left but they said that had nothing to do with panel but just a dirty sensor, which I don’t know if I believe or not. They also stated the first issue had nothing to do with the recall even though it sounds and appears very similar. Me not being a mechanic, they can tell me anything. What I have not been told is what the problem is and we do not feel safe taking the car back but Ford is offering us nothing other than empty, vague answers. Any help you can provide would be so helpful and appreciated! text from phone so please forgive any errors. Thank you!.

I think this is related to NHTSA recall 24v954. I experience loss of driving power at various times. This started about three months ago. It is intermittent. It used to be once or twice a week. Lately it is happening almost every day. Sometimes it is a minor annoyance, but sometimes it can result in a serious safety issue. When in electric mode, the car will suddenly lose driving power. Other power, such as radio, lights, etc. , are not affected. This is most common when the car is stopped, e. G. At a red light, or driving at low speeds, when the car is often in ev mode. For example, if I’m at a red light, when the light turns green I press the accelerator but they car doesn’t respond, no power. Or, if I’m driving at low speed in ev mode the car will suddenly lose power and glide to a stop. The only way to resolve this is to come to a full stop, turn off the car and then turn it on again. The reason I am writing is to reinforce that it can be a serious safety issue. I can give three examples. 1) January 15 I was driving in the right lane on an interstate highway, moving slowly due to congestion. I lost power and glided to a complete stop, in traffic. There was no shoulder. Cars were merging in and out of my lane to avoid me. I had to completely turn off the car and turn it on again. 2) January 22, while stopped at a red light, I pulled into the intersection when the light turned green, only to have the car die in the intersection. 3) January 22, same as example 2, but at a stop sign. The letter from Ford says there is no remedy yet, at least not until q2 of 2025, but they have not issued instructions to stop driving the vehicle. I believe that this safety issue is serious enough that a stop should be issued. I personally will not drive this vehicle until the repair can be made.

Slippery drive mode was on. Ev mode was on. Was driving slowly up a snowy driveway, the car lost traction and the car became completely inoperable and immobilized, including: - car could not be turned off or on via start stop button - car could not shift out of park - car could not change drive modes - car could not change out of ev mode it was completely inoperable and impossible to move out of harm's way or shut down so it just sat there and drained the battery. Fortunately, an auto-shutdown sequence occurred when the battery was low which automatically turned off the car after manual attempts failed. Only after the car auto-shutdown could I start the car again and move it out of park to get out of harm's way. There was no collision or impact. The car never left the asphalt. After it restarted, I could drive the vehicle with seemingly no impairment. It spit out >20 codes, all of which are attached in a dtc report.

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA campaign number: 24v954000 (electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Ford issued a recall on my vehicle in January 2025. They state that I cannot charge my car until they fix it, or it could catch on fire. I paid $8,000 extra for a car I can charge, and almost never use my gas engine. I have now not been able to charge my car for 5 months and there is no fix available and Ford has moved the expected fix date from q2 2025 to Aug/Sep 2025. I also have to pay additional taxes in the state of vermont for my plug-in, which I can't actually plug-in, and paid $2k for a home charger which is now useless. I have contacted Ford at least 4 times, because I'm concerned with the safety of my vehicle and they refuse to do anything. I have to drive my son to daycare each morning, and I'm concerned the vehicle will catch on fire with us inside of it. The vehicle charges when driving downhill and there are a lot of hills in vermont, so I'm constantly worried that the battery may charge too much and catch fire. I have spoken with my local dealership and they can't do anything and again, after contacting Ford numerous times, their message is "wait". This vehicle is completely unusable to me, since almost all of my daily driving used the battery and I've had to pay for gas for the last 5 months. Ford doesn't seem to be concerned with my safety, despite admitting that they sold me a vehicle that may catch on fire. I also attempted to trade the car back into the dealership, but they won't take it due to the recall which has no firm date for being addressed. I've going around and around in circles with all levels of Ford but they refuse to do anything. I just want to feel safe with myself and my family in my vehicle, but I do not feel safe and Ford doesn't appear to care.

This defect has resulted in multiple vehicle shutdowns while in operation, significantly increasing the risk of a crash. Additionally, Ford has identified a potential risk of battery thermal venting, which could lead to a vehicle fire, further endangering my safety and that of others on the road. Ford has advised not to charge the vehicle, further limiting its functionality and reliability. Has the problem been reproduced or confirmed by a dealer or independent service center? yes, stevens 112 Ford has confirmed that the vehicle is experiencing high-voltage battery failure, consistent with the recall. However, they have also stated that Ford has not developed a solution to repair this issue. Ford’s hotline has advised against any further repairs at this time. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? the vehicle has been inspected and diagnosed by stevens 112 Ford, who confirmed the issue. Ford’s technical hotline has been contacted, and they acknowledged the defect but advised against further repairs. No inspections by police or insurance representatives have taken place.

See attached document for complaint.

I responded several times to Ford's letters (Ford customer relationship center), including today and was told "Ford will not fix the problem at this time" putting my family's life at risk, especially our 2 year old son that the engine can go on fire. Should I take legal action?.

Egr coolant leak in the first 70k miles of driving the car this has been causing my check engine light to turn on and the problem is 'discovered' when the part is no longer covered by warranty.

Alarm went off but car was not alarmed.

The contact owns a 2022 Ford Escape. The contact stated that while driving at an undisclosed speed, the high voltage battery and service engine soon messages were displayed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to take the vehicle to the dealer for a diagnosis. The contact related the failure to NHTSA campaign number: 22v149000 (electrical system, hybrid propulsion system); however, the VIN was not included in the recall. The failure mileage was approximately 18,000.

I purchased this 2022 Ford Escape plug-in hybrid vehicle new in October 2022. In may 2023 I received a recall notice 23s27 / NHTSA recall 23v380 from Ford motor company. According to this recall notice, the parts for the repair to the engine were expected to be available in October 2023. I have not received any further communication from Ford motor company regarding this recall and it is now November 2023. This exceeds a reasonable time to expect repair of this defect. In addition, entering my vehicle information into the kelley blue book web site showed that there are 6 recalls associated with my vehicle. However, entering the VIN number (absolutely correctly) at this NHTSA web site yields: "an error occurred with your request. Recall information for your vehicle is not available at this time. . Read more...

During vehicle operation, on occasion, entire vehicle instrument panel goes dark and shuts off, which includes speedometer and warning lights. Cruise control deactivates and all displays and warning indicators DE-luminate. System will turn back on and flash multiple error codes before returning to normal. Sync/navigation system will also go out.