general problems of the 2009 Ford Escape Hybrid

The contact owns a 2009 Ford Escape Hybrid. The contact stated that while driving in a parking lot at 15 mph, the steering wheel became inoperable. The steering wheel was difficult to turn. The power steering assist failure warning light was illuminated. The contact related the failure to NHTSA campaign number: 14v284000 (steering). The local dealer and an independent mechanic were contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA hotline. The failure mileage was approximately 120,000.

The contact owns a 2009 Ford Escape Hybrid. The contact received notification of NHTSA campaign number: 14v284000 (steering) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the steering wheel became difficult to turn. There were no warning lights illuminated. The vehicle was able to restart but the failure reoccurred. The vehicle was taken to the dealer, where it was diagnosed as a failure with the electric power steering assist. The contact was informed that the power steering control module (pscm) and the instrument cluster module, needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was not available. Parts distribution disconnect.

The contact owns a 2009 Ford Escape Hybrid. The contact stated that while driving approximately 25 mph and making a left turn, the steering wheel suddenly became difficult to turn. The vehicle was later taken to the local mechanic who diagnosed that the power steering control module (pscm) was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The contact was informed that the vehicle was previously serviced under NHTSA campaign number: 14v284000 (steering). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 190,000.

The contact owns a 2009 Ford Escape Hybrid. The contact stated while driving 8 mph, the steering wheel failed to respond. There were no warning lights illuminated. The steering wheel ceased to function; however, the contact was able to make a full turn of the steering wheel, and the vehicle was turned off. The vehicle was restarted, and the contact was able to regain power steering functionality. The vehicle was taken to two separate independent mechanics and the contact was informed that the steering wheel module needed to be reprogrammed. The vehicle was repaired; however, the failure persisted. The contact had the same failure three times within a month. The vehicle was then taken to a dealer, where the steering module was reprogrammed; however, the dealer was unable to provide a cause for the failure. The vehicle was not repaired after the most recent failure. The manufacturer was made aware of the failure. The failure mileage was approximately 260,000.

The contact owns a 2009 Ford Escape Hybrid. The contact stated that while driving at an undisclosed speed, the power steering assist failed, causing the steering wheel to be difficult to maneuver. The power steering sensor failed warning message was displayed. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 140,000.

The contact owns a 2009 Ford Escape Hybrid. The contact stated that after his wife started the vehicle, it was discovered that the power steering assist had malfunctioned, and the steering wheel was very difficult to turn in either direction. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 59,746.

The contact owns a 2009 Ford escape. The contact stated that start-up of the vehicle, excessive force was needed to steer the vehicle. There was no warning light illuminated. Upon investigation, he discovered NHTSA campaign number: 14v284000 (steering) which he linked to the failure. The contact drove the vehicle to a dealer where they diagnosed the vehicle with a defective steering column assembly; however, his vehicle was not included in the recall. The contact then took the vehicle an independent mechanic where they diagnosed the vehicle with the same failure and informed him that his vehicle should be covered under the recall. The manufacturer was also notified of the failure and referred him NHTSA for assistance. The vehicle had yet to be repaired and remained in the possession of the independent mechanic. The failure mileage was unknown.

The contact owns a 2009 Ford escape. The contact stated that while driving at various speeds, the power steering failed intermittently without warning. Upon investigation, the contact discovered NHTSA campaign number: 14v284000 (steering) which she linked to the failure. The contact had taken the vehicle to the dealer where they informed her that an unknown sensor had caused the power steering failure. Additionally, the contact was informed that the driveshaft needed to be replaced. The contact was informed that the VIN was not under recall. The manufacturer was notified of the failure and referred the contact to NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 85,000.

The contact owns a 2009 Ford Escape Hybrid. The contact stated that while operating the vehicle the steering wheel would shake and vibrate before eventually the message "torque sensor failure" had displayed and the steering wheel became difficult to turn in either direction. The vehicle was taken to the local dealer who diagnosed that the steering torque sensor and possibly the steering rack were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the issue and informed the contact that the vehicle was not included in NHTSA campaign number 14v284000 (steering). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was approximately 158,000.

Tl the contact owns a 2009 Ford Escape Hybrid. When the vehicle was parked after driving for some time, the contact attempted to accelerate and drive the vehicle; however, the steering wheel was locked. In addition, the power steering assist fault warning indicator illuminated. The contact took the vehicle to a certified mechanic who diagnosed that the lost torque signal failed and needed to be replaced. The vehicle had not been repaired. The manufacturer and dealer were not made aware of the failure. The approximate failure mileage was 78,000.

Vehicle has had intermittent loss of power assisted steering function. System provides no warning of steering function loss. Currently the steering is showing evidence of the steering torque motor feedback loss. Produces small oscillations in steering wheel while sitting in park or at idle.

14s05 recall, code b2278 lost power assist system luckily I was not on the highway. I was driving in a neighborhood at less then 20mph. I have 154,000 miles on my car. This failure made it nearly impossible for me to steer my car. If I had been on a mildly busy street and needed to turn at an intersection I would not have been able to do it. I was moments from getting on the highway and can not imagine how I could have had any control of the vehicle. Ford should be replacing all the failed torque sensor. Should be a class action lawsuit!.

This car steering gets locked while driving and gets very hard while turning.

My Ford escape 2009 started experiencing power steering issues and ended up with no power steering. I have contacted Ford and they were of no help whatsoever. I then proceeded to contact NHTSA at 1-888-327-4236 and filed a complaint. The agent gave me a complaint number and suggested to contact the federal trade commission at 877 382 4357, which I intend to do when their office opens. From my research this very issue has been recalled for my model & make both in the united states & canada. My particular model VIN was not part of the recall. I have discovered that I am not alone in this power steering issue boat but Ford has not been proactive. I strongly suggest everyone do the same complaint filings as I firmly believe that Ford - on their own - will not fess up to anything and will provide no assistance.

My 2009 Ford Escape Hybrid has a problem with starting the ignition. It has been getting worse and worse for many months. I have to push it in and try over and over before the car starts. It also has so many of my warning lights on even tho the problems fixed or replaced.

Power steering went out in 2017 (recall 14s05 was appled in 2014).

Two months ago, we took our vehicle into the local Ford dealership for a firmware upgrade that was part of a wider Ford recall for some power-steering issue. We had not experienced any steering issues at all with our vehicle, but we went ahead with the firmware upgrade to be on the safe side. Well, two days ago, we started our vehicle, and steering was uncommonly difficult. We then turned off the ignition, and re-started the vehicle; after the re-start, steering was back to normal. Then yesterday, we started the vehicle, and steering again was uncommonly difficult. After two re-starts, the difficult steering persisted. When I say "difficult" here, I really mean hard -- only a physically strong and fit person could manage to turn the steering wheel. The maneuvering felt so unsafe, that I felt compelled after a single drive to take our vehicle into the local Ford dealership this morning.

The loss of power steering first occurred in November 2015. I got an appointment with my local Ford dealer in December 2015. They reset the power steering module. After driving without any issues for two weeks, the power steering is gone again. Before the reset, switching off the engine would remedy the issue, now I have to drive the vehicle without power steering and my local Ford dealer is saying the part is not covered in the recall and its costing $1,600 for the part and labor.

Tl-the contact owns a 2009 Ford Escape Hybrid. The contact stated that the steering ability was lost completely. The service warning indicator illuminates. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 62,599. Bp.

While backing out of my driveway, my power steering suddenly and completely went out. A dashboard light came on which read "power steering assist fault. " I drove to my Ford dealership and was told that my VIN was not on the recall list and the list was "VIN specific. " I was told by the dealership the part that needed replacement is the torque sensor which is one of the parts specifically mentioned in the recall for the 2009 escape. The NHTSA website called the recall 14s05. I have been told it will cost approx. $900. 00 to repair my vehicle.

I intermittently & briefly loose power steering while driving. Ford has issued a recall for 2008 thru 2012 but the dealer said my vehicle is not covered by the recall problem has occurred three time in the last two months.

Our 17 year old son was making a turn in heavy traffice when the power steering went out. He nearly crashed into a truck due to the fact that the car became nearly impossible to turn and he was taken by surprise. He able to barely muscle the car away from the other vehicle and pulled over and called me (his father). It turns out my wife had taken the car into Ford just last fall to have recall work done on it, and only now, am I finding out that the faulty part involved in the recall work was not replaced by Ford. In fact, nobody's vehicles had the faulty part replaced. They just "adjusted" it. How the ntsha could allow this is beyond me. Because of the near collision that occured in this, I will most likely file a suit against Ford for giving us the impression that a faulty part was replaced when in fact it was not. I own 3 Fords and am taking this very seriously.

I own a 2009 Ford escape limited hybrid. The pscm failed. I paid $1,322. 41 to get it fixed. I read in motor trend that there is a recall - 104765, Ford recall 14s05 -for this exact, specific problem with 2009 Ford escapes. I called "Ford customer service", opened case cas5784872, and was told that the recall applies to every car but mine because my VIN wasn't included! however, my problem is not with my VIN, but with the exact, specific part that was referenced in the recall. Ford admitted that it manufactured and installed a defective pscm, but is hiding behind a lame excuse that it doesn't apply to my defective pscm because it (Ford) neglected to list my VIN in the recall. Ford customer service assured me that they would contact NHTSA but I do not believe them, so I am. I think they say this to blow-off owners with complaints so NHTSA doesn't find out about them. They lost my trust with their lame excuse - "it's your VIN that's the problem, not our defective part. " feel free to contact Ford and reference my complaint.

Brakes have given out, while coming to a red stop light luck that no one was around when I ran the light sent to dealer they could not duplicate issue but they did a update on steering and know when backing up steering gets stiff, causing turn radius to become extreme,but only does it sometimes. Went back to dealer no problem found and could not duplicate problem. Hoping someone find problem before a person or persons gets killed!!!.

On three occasions, the power steering was not activated when the vehicle was started. Restarting the vehicle corrected the issue. Luckily, no sudden loss of power steering occurred while driving, only immediately after starting vehicle.

Two times on 2/1 the power steering quite working for a few seconds while driving on a mountain freeway. The safe issue occurred two other times in the past few weeks. The power steering is working find and all of a sudden it stops and it's very difficult to get the vehicle to turn. Very scary for my wife is the one that drive this car. Last night when it happened she had two children in the car with her.

The automobile steering became stiff and wouldn't turn. I had to manually turn the car at the corner. It happened within the week 3 times. I took the car to be checked at the dealer who explained that they could not help me because they could not duplicate the incident. My car is under warranty only to 36,000 miles so I am concerned as to the safety of the steering on highway and on surface streets, as it happen periodically.

While driving at about 30 miles per hour, the steering wheel has locked up on two different occasions . . . Once recently, and once about a year ago. In both instances, I tried to turn the wheel to follow a curve but the wheel was locked. I quickly hit the brake to slow the car, and proper steering then resumed. I'm very frightened that steering may not recover in future instances, or that even the short term loss of steering will result in a wreck, accident, injury, or death.

On oct 25th 2008 we purchased a 2009 Ford Escape Hybrid from encinitas Ford. On April 11, 2009(mge 3809. 4)while driving between 40-45 up a small incline and the steering wheel jerked hard to the right and put me into the other lane of traffic beside me. This same instance just happened again on 12/10/09 (6856. 0 mge) but I was going between 30-35 under battery and trying to curve to the left when the steering stiffened up again quickly and veered me to the right off of the road. I dropped the car at the dealership on 12/14/09 and they can't find anything wrong to come and get it. I am so upset that they think this is an acceptable solution. If I were going even 5 miles per hour faster, I would hit a very large oak tree. I do not feel safe driving this vehicle, and am very afraid that my chances for an accident to myself or others has just increased 10-fold! I called Ford motor company on 12/14/09 at 4:30pm (pac time) and filled out their online complaint form. On 12/16/09 at 9:17am, a rep from Ford called me back and said he is opening a "claim" to investigate the problem. He was headed out of town and asked if he could have until Tuesday, 12/22/09 to return a call to me between 12:00-4:00pm I said that was fine.

The contact owns a 2009 Ford Escape Hybrid. While driving approximately 35 mph the power steering locked. The steering wheel became very difficult to control. The vehicle was taken to an authorized dealer who was unable to duplicate the failure. The failure recurred and the vehicle was taken to the dealer who was unable to duplicate the failure. The failure occurred three times. The contact was in the process of taking the vehicle back to the dealer. The manufacturer was not notified of the failure. The contact was unable to provide a VIN. The approximate failure mileage was 15,000 and the current mileage was 39,000.