Structure Problems of Ford Escape Hybrid

The contact owns a 2020 Ford Escape Hybrid. The contact stated that while operating the vehicle, there was an abnormally strong odor of mold and mildew was inside the cabin of the vehicle. The vehicle was taken to the local dealer who discovered that rainwater had leaked into the trunk and spare tire well, causing mold and mildew to develop inside the vehicle. The contact was informed that the carpet needed to be replaced. The exact cause of the water intrusion was unknown. The vehicle was not yet repaired. There was no illness or sickness reported. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 60,000. The VIN was not available.

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The contact owns a 2006 Ford Escape Hybrid. The contact stated that the rear passenger side wheel well experienced severe corrosion. The contact noticed holes inside the shock and bracket. In addition, the contact heard an abnormal noise coming from the rear passenger side wheel well. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 160,000.

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The contact owns a 2005 Ford Escape Hybrid. The contact stated while driving approximately 55 mph over a bump, a loud clanking noise emitted from outside of the vehicle. The contact inspected the vehicle and noticed that the rear passenger's side wheel well inner liner was rusted. The vehicle had not been repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 130,000. The VIN was unavailable.

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At about 6:30 pm this evening, a friend and I went to the car to go to store. We opened the back hatch and put in a couple items we were planning on returning in the back. My friend shut the back hatch and the back window shattered violently sending glass in all directions. Both of us were hit by flying glass pieces. The glass shattered in so many small pieces that it was throughout the inside of the car and covered a radius on her driveway and lawn of about ten feet. There is no logical reason why the glass should have shattered - there was no obstruction or any noticeable issue with hatch before it happened.

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