Air Bag Problems of Ford Excursion

The contact owns a 2004 Ford Excursion. The contact stated that the horn would sound independently without the engine being powered on. The contact had to disconnect the fuse to stop the horn from sounding. The contact took the vehicle to a dealer, who stated that the horn, air bag and cruise control needed to be replaced. The dealer did not state why the horn would sound without it being engaged. The contact stated that the unit had been replaced previously but the repair did not remedy the issue. The failure mileage was 98,000.

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2000 Ford Excursion recall was never done. Allan vigil Ford in clayton county GA disconnected my airbag, horn, and cruise control. They stated that a part was on order to complete the recall. We checked up on this over and over and over, the part was always "on order". This part was never installed/replaced on my car and the three things that were disconnected were never re-connected. Yet, they reported it as competed. This was 2010 I believe. Ford shows this recall as "complete", however it is not. We called allan vigil Ford recently, however no one will return our calls.

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The contact owns a 2000 Ford Excursion. While driving 50 mph she experienced a frontal vehicle crash. The vehicle was completely destroyed and none of the air bags deployed. The seat belts did not secure her into the seat. The contact was injured when her body slammed into the steering column and windshield. A police report was filed. The current and failure mileages were approximately 187,000.

Vehicle was forced off the road and turned onto its right side and the air bags did not inflate. The vehicle hit the gravel. (lawyer, gary udouj on behalf of client.