Ford Excursion owners have reported 10 problems related to side/rear glass (under the visibility category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Ford Excursion based on all problems reported for the Excursion.
My 2000 Excursion was parked in the yard and we had just unloaded groceries. The 2 bottom doors were closed on the back of the vehicle and then the top door/window was closed normally as we always do and the whole window just shattered into 1000's of pieces. My husband jumped back when the glass started flying and falling so no one was injured. This happened once. . . . Window is still not replaced. I don't have the money to do it. That happened at the end of March. Two days ago, while the car was sitting in the driveway in front of the garage, overnight sometime, the right rear window did the same thing and shattered for no apparent reason. Now I have two windows gone and am unable to use my car. This happened on the night of the 22nd into the 23rd of may 2009 the windows were open enough for ventilation. Temp again was moderate, about 65-68. I don't understand this. Now I wonder when the next one will disintergrate and this vehicle is not even 10 years old. I feel the Ford company should do something about this. This car is not abused in any way and this should not have happened.
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all problems of the 2000 Ford Excursion
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We were driving in our 2004 Ford Excursion on a 4 lane road with no other vehicles in sight. The back window exploded, almost causing us to run off the road. When we stopped and looked at the vehicle there were no holes in the window, it was all hanging to the tint in a million pieces. No object struck the window. When we took the vehicle to the dealer they stated that it would not be warranted because they could not tell if it was a defect or not, so it would be up to us to pay for it. I asked about the problem with the Ford Excursion back windows shattering since this is also one of their SUV's. They denied any knowledge of problems with windows shattering. Yet, there was a recall in 2002. As of yet the vehicle has not been repaired.
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all problems of the 2004 Ford Excursion
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Contact states: 2002 Ford Excursion serious design defect in rear hatch door system. If bottom doors are shut after hatch is lowered,hatch down first and then shut the door very lightly the rear window shattered and crashed to the ground. No warning sticker, but there was directions in the owner's manual. Went to Ford dealer and did not get any results.
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all problems of the 2002 Ford Excursion
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While vehicle was parked for 3 hours and rear cargo window shattered. Dealership was notified, but did not resolve the problem.
When closing the back hatch the tailgate glass shattered without warning. No injuries reported. The dealer was notified. Please provide additional information.
Drivers side rear seat passenger window spontaneously exploded while car parked in driveway. Nothing had impacted the glass. Ford refuses to honor its warranty, claiming no proof that glass had not been impacted. Glass replaced $529. 28 and paint touchup of door damage by falling glass $133. 75 minor cut injury from glass fragments.
Quarter glass shattered when hit very lightly with a small stone by a 7-year old child. Safelite glass shop (n. Charleston, SC) stated that it must be a defect in the glass for such a small object to destroy the window.
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all problems of the 2003 Ford Excursion
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Consumer stated the rear window shattered.
Vehicle has three back doors. Top one made of glass, and two bottom ones. Bottom one has to be closed first, then topped with the glass. But, situation was different because glass one was closed first, then bottom shattered glass into pieces, injuring consumer at the time of picking it up. Consumer has since found that if the top door is down, the bottom door strikes the edge of he glass so quickly and so far over, it is not something one can prevent once the door starts to close, consumer feels this is a design flaw.
The hatch back window shattered. While driving, there was an explosion sound, the window had crystallized. Scc.
| Problem Category | Number of Problems |
|---|---|
| Side/rear Glass problems | |
| Windshield Wiper/washer Motor problems | |
| Windshield problems | |
| Exterior Rearview Mirror problems | |
| Windshield Wiper/washer Linkages problems | |
| Wiper problems | |
| Windshield Wiper/washer problems | |
| Power Window problems |