general problems of the 2018 Ford Expedition - part 2

The transmission is not reliable. The vehicle is shifting erratically and the engine rpms fluctuate drastically. Our safety is at risk when the vehicle will not accelerate when giving the vehicle gas. It is failing when merging onto highways and climbing hills. It has even begun to experience these issues when downshifting improperly. The Ford dealer has confirmed that the transmission is not performing as originally designed. This seems to be a known problem but Ford is not acknowledging the need to assist the customers. Many other owners of the same vehicle with the 10 speed transmission are experiencing the same problems as reported online. This problem first appeared in our vehicle a few weeks ago but has gotten progressively worse in the last few days.

The contact owns a 2018 Ford Expedition. The contact stated while the vehicle was parked, the gear shifter was shifted into drive; however, the vehicle failed to respond as intended. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA hotline to report the failure. The failure mileage was approximately 115,000.

My wife was driving home from a sports class with my kids in the car. She went to make a left turn against oncoming traffic and the car completely lost power. Pressing the gas did not give any power to the car and the car felt like it was in neutral. If the car did not have enough power at the time of the turn to make it through the oncoming lane, it would have been hit by the oncoming car endangering the lives of the occupants of both vehicles. Our vehicle continued to exhibit the same behavior and I drove it to the dealer. While on the way to the dealer it had 2 powertrain failures before I got it there (30 miles away). The dealership ran diagnostics and said it would be best to get a new tranny as opposed to overhaul since the vehicle only has 90,000 miles and is less than 7 years old. We ended up getting it towed to a local transmission shop who confirmed the diagnostic. They said the seal on the cdf drum plate failed and there was nothing that could be done to stop it. The tranny was rebuilt with all new parts, half a dozen of them upgraded parts from Ford. Upon researching the symptoms, I found this vehicle exhibited a neutral out condition and Ford wrote a technical service bulletin because this issue is so common. I'm frustrated because my family could have been seriously injured or killed because of a known issue that Ford knows about yet chooses to not fix even though this issue puts passengers in life threatening situations. I would not have known about this issue prior to my car exhibiting the neutral out behavior. My local transmission shop has all the parts that were taken out of the transmission and they are available for inspection.

Component/system that failed: the 10r80 automatic transmission is malfunctioning. It causes harsh shifting, delayed acceleration, hesitation, and unpredictable surging. These issues have been confirmed as part of Ford’s internal TSB 23-2250, which directly references this transmission defect. The vehicle is available for inspection upon request. Safety risk: this transmission failure poses a serious safety risk. The hesitation and delay in acceleration occur during merging, turning, and highway driving, which can cause near misses and sudden loss of power. The delayed response time compromises my ability to move safely through traffic. Reproduced/confirmed: yes. The issue was confirmed by liberty Ford in fayetteville, nc, after I paid for a diagnostic. The service department acknowledged the symptoms but refused to cover the diagnosis or repair under warranty since no recall was showing under my VIN. Inspected by others: the vehicle has not been inspected by the manufacturer directly or by law enforcement or insurance. However, it was diagnosed and documented by an authorized Ford dealership (liberty Ford in fayetteville nc). Warning lamps or symptoms: there were no warning lamps or error codes. The symptoms began subtly but became consistent over time. The first noticeable event was approximately in “early 2025”, with increased severity since then. I submitted a written complaint to Ford on June 9, 2025, via usps priority mail (tracking #[xxx]) and also filed a certified safety complaint with NHTSA (tracking #[xxx]) but have received no response. I am requesting formal investigation and recall action. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Cam phaser and timing chain assembly is beginning to fail. Ford has a csb out on this problem but is unwilling to repair or replace components. Transmission has had to be replaced be cause of failure at 100000 miles. I’ve had to replace the water pump twice on my Expedition. Driver side seat belt no longer retracts.

Recall 24e13 was issued for my vehicle on 4/16/2025 and I had repairs done on my vehicle in March. This recall states that catalytic converters may be replaced unnecessarily and the dealership has agreed with me on this. Ford continues to deny me reimbursement for this issue and I paid +/- 3800 for this repair to be done when I am sure I did not need it now.

The truck suddenly loses power while driving. Then goes back to normal. Most recently but not only time I lost power on interstate, the dash blinks see manual. I was almost hit by vehicle behind me as I was unable to continue accelerating. Similar recalls for my year and make of vehicle include powertrain control module reprogram for cam phaser rattle and automatic engine idle shutdown.

I bought the vehicle used with 108,xxx miles on it in may of 2024. In July I had in the repair shop for one issue and noticed there was an issue with the auto start/stop. When the auto start/stop is engaged and the brake is depressed it jams into first gear like a standard vehicle when the clutch is released to early. Transmission fluid was checked to be low so it was refilled. I was told to change my driving habits, which is what I did. I no longer use it because it still has the issue. Move forward to December 2024. I was driving and realized it was skipping 2nd, 4th, and sometimes 6th gears. Upon further research I found that it was normal to happen. When I was driving it home on February 20 I lost 1st, 2nd, and 3rd gear. I was close enough home where I was able to get home. When I got home I restarted and still had no lower gears. I let it sit for a couple of hours and drove it again and I had the normal gear shift. I called the dealership and had an appointment scheduled. I was told from that appointment a brand new transmission was needed or a transmission overhaul was needed to fix the issue. I was told to contact Ford customer support to find out if there were any options about the warranties that may be out there or recalls about the 10-speed transmission. When I called Ford about the possibility of my 10-speed transmission being under the recall for the transmission I was told that because the VIN did not need to recalled. Upon further research I have found multiple people with this issue in this vehicle. Ford would not cover anything as the vehicle is out of warranty and over 100,000 miles. I was told to file a claim with NHTSA because of the risk it may cause others, but at this time there was nothing more that could be done.

I cash purchased a 2018 Ford Expedition on Feb 1st 2025 - I have a 90 day warranty and purchased an extended 2 year warranty. I've taken the vehicle back twice to auto nation in denver CO for transmission issues. The transmissions slips and makes a horrible nose when it shift. I can't drive it due to it being unsafe to drive. I do not feel safe driving the vehicle. Auto nation continues to declining to repair the vehicle. I've owned the vehicle for 2months and maybe drove it for only 100 miles due to the unsafety. Ford has know issues with these 10speed transmissions. I was never informed by the dealer of these know issues therefore was sold a lemon.

The contact owns 2018 Ford Expedition. The contact stated that while driving uphill at 35 mph, the transmission struggled to shift into gear, and upon depressing the accelerator pedal the rpm became elevated, until the transmission shifted into gear allowing to vehicle to continue driving. The contact stated that the message "see owner’s manual" was displayed. The contact drove the vehicle to a local dealer where the vehicle was diagnosed, and the contact was informed that the transmission control module had failed and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 122,000.

Ford had to rebuild rear differential. The transmission failed, too. Both unacceptable especially at 62k miles and zero utility usage including trailering or 4wd.

I was on a road trip of about 900 miles. My vehicle at the time had 103,000 miles. All maintenance service intervals had been complied with since I purchased vehicle new. About half way through the trip the transmission started acting up. I was on the highway between 75 and 80 mph when it suddenly downshifted in a jerk then it failed to accelerate. This whole time I was pressing the gas pedal and my speed continued to drop and the vehicle jerking forward and back. I was able to put it in “manual” selectable speed and regain control. I had the vehicle inspected at my destination and the dealer could find no fault codes and fluid check was good. My vehicle continued random jerky shift changes at the most dangerous times. I still got no check engine light or any such failure or service alerts. On my return trip home, it did it again. This time I was watching all the gauges. I noticed my engine coolant temp spike to 240 degrees and my transmission fluid temp spiked at 247degrees. Outside air temp was 40 degrees and it was three occupants and no towing involved. The dangerous jerking and random transmission shift changes continued. After about 30 minutes of reduced speed driving on the highway the temps dropped. However the shifting was hard and erratic. I took the vehicle to the dealer after returning home. I now need a whole new transmission. This situation was extremely dangerous as to the uncontrollability of the slam shifting of the gears causing a rapid change of speed. I am very fortunate I was not in a wreck! in my research of this problem, I found I was not alone. It is a terrible design by Ford. It gives no warnings other than slamming you around in the vehicle. Something must be done!.

Transmission issue: vehicle will sometimes not go into gear. When I pull out into traffic sometimes vehicle will not go into gear. Mostly occurs with 2nd and 4th gear but has happened with other gears as well. Also when shifting g into gear sometimes it takes a while and sometimes he vehicle jerks during shifting.

When oil in the transmission is still cold, even when engine has wormed up to operation temperature, the transmission is shifting hard, specifically it shifts the hardest from 4th gear into 5th. For a moment car has no acceleration, and then it slams into a 5th gear. I also noticed that the transmission shifts from 4th into 1st, then into 5th. It lasts about 30 seconds. It casing a safety issue when I merge onto a busy road, and try to get up to speed, car would not respond for those 30 seconds causing traffic to catch up and slam on their brakes to avoid rear ending my vehicle.

Transmission delays or goes into neutral when accelerating. I have had a couple close calls when making left hand turns across 2 way roads. Another close call during a merge where the vehicle seemed like it just decided not to go. I research the issue and found tsb23-2250. This should be a safety recall and not just a service bulletin. Ford knows they installed faulty products on the roads and could leave to very serious accidents. This TSB is not a wear and tear item, this is due to faulty programming and parts. Gm uses the same transmissions on their products with out nearly as many issues as Ford.

Transmission issue: we have experienced clicking with our transmission for years and have expressed our concerns to our Ford service department. Their response has always been that it was normal. Now our vehicle has started to lose power when shifting between 2 and 4 gear. The vehicle will lose all power, for anywhere between 3 and 7 seconds, and then violently shift into gear and launch forward. The rpm's will stay around 3-4 thousand for 2 to 3 seconds and then the transmission will operate normally. It is very infrequent, but it has happened on very dangerous roads such as [xxx] and [xxx] in California. It is very scary when it happens, and I fear that I will be rear ended because of it. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The contact owns a 2018 Ford Expedition. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, however, the vehicle failed to accelerate as intended. The contact stated that the vehicle was shaking and jerking. In addition, the contact stated that the vehicle misfired. The vehicle was taken to an independent mechanic where it was diagnosed with a failed transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure and advised the contact that the repair was not covered under any unknown recall. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 117,836.

The transmission suddenly and violently knocked from drive into neutral while driving. I had the vehicle towed home, and have been driving it until the suspect part finally breaks for good.

The car will drop into neutral while on the highway. This happens mostly when trying to accelerate to merge into traffic, down shifting to pass someone etc. Once the car goes into neutral you lose all power. This presents a safety risk as you can be trying to pass someone or merge into traffic and your vehicle stops accelerating. This happened to me when trying to merge onto a busy freeway. I had to pull to the side to avoid getting into an accident. Then once on the side of the road I had to get the car back into gear and then work to merge from a dead stop. Apparently this is a known issue called a neutral out. Once this happened to me the transmission had to be rebuilt.

The vehicle on multiple occasions has failed to shift up through the various 10 gears and in other occasions failed to properly accelerate as needed resulting in a muted and unsafe merge onto highway traffic. This has also led to the vehicle speed on highways to be limited to 40 mph forcing us to pull over on a busy high speed highway and stop and restart the vehicle to have the transmission and power train respond properly. The 10 transmission appears to be the reason for the dangerous situation.

I brought my vehicle in for inspection and there is an issue with the cam phasers and timing. The cam phaser issue is a known Ford Expedition issue that they addressed and extended warranty coverage. I have been bringing my vehicle for routine maintenance, oil changes, tire rotations etc to both koerner Ford of syracuse, NY and more recently dave pirro Ford in skaneateles, NY. I had an extended warranty that I purchased that recently expired. During many visits to the dealerships the cam phaser issue was never addressed even though it would have previously been covered under warranty and now is not. I would like to know my options as this issue is now going to cost over $6,000 to fix.

When driving, the transmission feels like it is slipping and doesn't transfer power to the wheels. The effect is that you have a loss of power, especially when accelerating to enter the highway or to pass someone. The power train on this vehicle has a 5 year warranty, and our vehicle is 6 years old. This vehicle has the 10 speed transmission (10r80) that shows many issues online both before and after this 5 year warranty period. This isn't just a warranty issue, as the loss of power when entering a highway or executing a pass is dangerous. I will indicate an issue date, but this has been a multiple recurring issue for many months.

Transmission will up shift when accelerating then all of a sudden go to first gear at highway speeds.

My Expedition just hit 83,000 miles and has a clean title. We purchased it approximately a year and a half ago to drive around our 4 children. Around 73k miles, the catalytic converter went bad and had to be replaced. Fortunately, this was covered by a warranty. Not long ago we began to notice some rough shifting and a rattling when we turned the car on, though the rattling would stop once the engine warmed up. This week, we experienced a sudden aggressive lurching in the vehicle at 50mph accompanied by a sudden check engine light. In addition, it was accompanied by a loud, constant rattling. We were driving with our children when this happened and it scared us all. I drove it very slowly to the dealership first thing the next morning as it felt as though it could break down at any moment. It's currently at the Ford dealership, though still available for inspection, and they have said that we will need a new timing system and possibly a new engine. In addition, there are signs that our transmission is also going to need replaced.

The contact owns a 2018 Ford Expedition. The contact stated while driving at an undisclosed speed, the contact became aware of a failure with the transmission. The contact stated the vehicle stalled and was jerking with the transmission warning light illuminated. The vehicle was towed to an independent mechanic where the vehicle was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was repaired. The dealer was not contacted. The manufacturer was made aware of the failure and referred the contact to the nhsta hotline for assistance. The failure mileage was approximately 154,000.

The contact owns a 2018 Ford Expedition. The contact stated that while operating the vehicle, there was a coolant leak underneath the vehicle. The vehicle was taken to the local dealer who diagnosed that the coolant hoses were faulty and needed to be replaced. Additional, while driving at various highway speeds the vehicle lost motive power and would not properly accelerate. The cause of the failure was not yet determined. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not yet contacted. The failure mileage was 80,000.

On July 6th, I was driving our vehicle with my wife and 3 children when it began jerking and shifting abruptly and the dash produced a wrench and check engine light. I reduced speed and exited the highway drove under 25 mph the remaining 10 minutes back to our home. The erratic jolting/ jerking of the vehicle could have caused a serious accident had we been in any traffic or higher rates of speed. Unfortunately, I reported a similar issue on August 19, 2023 (NHTSA id number 11539517). At that time, the vehicle was serviced at a local Ford dealership and we were told that the auto shop that replaced the transmission did not clear out old computer codes which caused the jerking/ jolting shifting. Ford cleared the codes and stated that the vehicle was repaired. The vehicle operated safely again until this recent incident. The vehicle was towed and is currently at the Ford dealership.

The 10r80 transmission does not work. This is a know problem with Ford, would be nice for them to actually take action and fix the problem they know they have. They have replacement part that fixes the problem, would be nice for them to stand behind their car.

This car is a 2018 Ford Expedition with the 3. 5l eco-boost and 10 speed transmission with 95,000mi. So it started as just some rough shifting from time to time but got worse after driving through some mountains, after about a week the transmission went from rough shifting to actually feeling like going into neutral and then jerk into gear. Our two week trip went from nothing to acting like it can't find the gear to go into. I've only noticed it going from second to third to fourth and I've taken it to two shops and they can't get it to act up but it still remains after fluid change and reprogram from the dealer.

Transmission on this vehicle is at failure, it revs to about 3 with no go. I will be driving an all of a sudden it revs and does not go, on a side street, on a highway, in the morning and at night. I am terrified to drive my vehicle, especially with my children.

My 2018 Ford Expedition started having transmission issues around 49600+ miles. The warranty was 5 years or 60,000 miles. I was out of the 5 years and they will not fix it. I have researched the issue and it seems Ford knew the transmission used in the 2018 models was defective but never notified me. There are class action lawsuits in California on the same issue as well as many disgruntled consumers on the internet. My truck doesn't shift properly and I have almost been in accidents because it stalls and doesn't shift into gear. I have tried everything with Ford to help cover the replacement cost which is $8,000 but they only offered me $4,000. This is a verified issue that they know about in several of their vehicles but they have not notified their customers or did anything with a recall. I am asking for a complete investigation and recall on this issue and hope that you can assist me and all the other consumers who are driving unsafe Ford vehicles.

Vehicle has loud clacking sound at startup (cold startup). Repair shop diagnosed as faulty camshaft phasers. Repair shop also noted there was a notice that covered assistance that ended 1/1/23 at some point.

Transmission has failed twice on the highway with no warning, leading to abrupt slow down and could have caused an accident.

1. The issue involves the transmission and camshaft components of the vehicle. Despite the fact that both the transmission and camshaft were replaced by the Ford dealership after purchase in 2018, the vehicle continues to experience problems. These components have been inspected by the dealership, and the vehicle is available for further inspection upon request. 2. The vehicle’s loss of power during highway driving and while attempting to accelerate poses a significant safety risk. On several occasions, the vehicle has lost power while making turns or driving on the highway, nearly causing accidents with other vehicles. This has been a very frightening experience for us, as the sudden loss of power could have led to a collision. 3. Yes, the problem has been confirmed by the Ford dealership, which replaced the transmission and camshaft components. However, the vehicle continues to run roughly, indicating that the issues have not been fully resolved. These repairs were not covered under warranty, and we had to pay for them out of pocket. 4. The vehicle has been inspected by the Ford dealership multiple times. Despite the repairs, the problems persist. The vehicle has been regularly maintained and garage-kept. 5. There were no warning lamps, messages, or error codes indicating the problem before the failure. However, there has been a loud ticking sound when the vehicle is started and running, which started to occur after the initial repairs. The vehicle has had no other prior indicators to suggest the underlying issue. We purchased the vehicle brand new with only 11 miles on it it currently barely has 70k miles on it. We dropped the vehicle off at the beginning of August 2024 and didn't get it back until almost the end of October, with us needing to bring it back to the dealership for more checks/repairs in December of 2024. We have to pay out of pocket and are without a vehicle because of the constant issues and safety concerns. We can provide receipts and more docs.

“shift system fault” flashes on dash and car suddenly and violently shakes and loses power at higher speeds when trying to accelerate. Also heard a metallic grinding/metallic rattle noise under the car and could not accelerate. Has happened multiple times over the last year and a half.