general problems of the 2019 Ford Expedition - part 1

The contact owns a 2019 Ford Expedition. The contact stated that while driving 50 mph, the driver's seat belt pretensioner deployed inadvertently with an explosion and smoke filled the cabin of the vehicle, and the seat belt latched very tightly. The contact freed himself from the seat belt; however, the seat belt no longer retracted and became inoperable. The contact stated that an air bag module warning light was illuminated. The contact stated that there was a gun powder odor inside the vehicle. The manufacturer was notified of the failure but offered no assistance in replacing the seat belt and pretensioner. The dealer was notified of the failure but offered no assistance. The contact received notification of NHTSA campaign number: 26v344000 (seat belts); however, the part to do the recall repair was not yet available.

On xxx, I experienced a serious safety incident involving my 2019 Ford Expedition, VIN [xxx]. My family and I were parked at a lowe’s with the vehicle running but completely stationary. I was in the driver’s seat wearing my seat belt. Without any collision or impact, there was a sudden loud pop and the driver’s seat belt forcefully tightened around my chest. It was violent enough that I initially thought another vehicle had struck us from behind. Immediately afterward, smoke/haze appeared inside the cabin and moved toward the windows, accompanied by a strong chemical/burnt odor. My family and I immediately exited the vehicle and remained outside for approximately 30–40 minutes before entering again. Lowe’s may have surveillance footage confirming that the vehicle was stationary, no collision occurred, and we exited immediately afterward. The driver’s seat belt has not functioned normally since the incident. The vehicle had also displayed an airbag/srs warning light prior to this event. I have photographs documenting the condition of the seat belt immediately afterward. I contacted Ford customer relations. The first representative requested my social security number, which I declined to provide, and then requested an account number I did not have. The interaction became hostile, and he told me I was “terrible. ” when I asked to speak with a supervisor because of his behavior, the call was disconnected. I called again and spoke with a more courteous representative. She initially stated that she could not find a recall associated with my VIN. I asked her to review NHTSA information regarding the Expedition seat-belt pretensioner issue, after which she located the recall information I was referring to. When I requested escalation, she said a supervisor would contact me Monday but also stated that the supervisor would give me the same answer. Ford has not provided a repair, rental/loaner, towing assistance, or another transportation solution information redacted pursuant to the freedom of information act (foia), 5.

I was driving my 2019 Ford Expedition normally. The driver’s seat belt suddenly and rapidly tightened around me. I heard a loud popping sound immediately after the rapid tightening. The seat belt then appeared to malfunction. The force and sudden movement of the seat belt caused burns to my neck and collar/chest. There was no collision, crash, or other impact preceding the event.

My vehicles warning lamp came on 9/10/2026 and I'm honestly nervous to drive with that recall because it affects my driver seatbelt and airbags. At first, it was just a known recall but when it personally affected my vehicle being that my warning lamp came on, I called a Ford dealership near me and they all stated that I had to wait because the inspection can't be completed yet until they get the parts from Ford which won't be for a couple weeks to a month. I am wondering if I can get a loaner vehicle until this is fixed because this is a very serious issue if I were to get in a car accident and not be protected. That is a huge lawsuit waiting to happen. I just don't feel safe driving it with that issue because those are my main sources of protection when a car accident occurs.

While driving my 2019 Ford Expedition the passenger airbag deployed unexpectedly. This resulted in the seat belt not retracting or extending. There were no warnings, messages or problems prior to this occurring. Yes, safety was put at risk by the airbag deploying unexpectedly and the seat belt quickly retracting , it was very startling. This also caused damage to my passenger seat.

I started by 2019 Ford Expedition and was driving through a parking lot at a low speed when there was an explosion sound (comparable to a gun shot over my left shoulder as the driver). My seatbelt pulled in and locked down. My car smelled like a firework had been set off and there was a white-grey powder across my lefts. I immediately stopped and parked my vehicle. I had my passenger move to the back of the car as a safety precaution. It took effort to get the belt to unlatch and off. We moved the vehicle to a safer parking spot and had it towed to david mcdavid - ftw. I have a seatbelt burn on my neck. My left shoulder, across my chest, and right hip are very sore today. We received the recall notice the day prior. However, the letter states that: Ford has not issued instructions to stop driving your vehicle…. Had this happened while driving at a faster speed, the incident could have very easily been catastrophic. My concern now is that the dealership is trying to say this is an interior trim concern, and Ford’s customer service could do nothing other than repeat their script that there is no remedy at this time. Their advice lent the consumer to saving receipts for rental and/or repair with faulty parts until the advanced notice becomes an active one. I have no vehicle to drive, I have mild injuries, and we have zero support from Ford. Making matters worse, our dealership is wanting to charge us for inspecting the vehicle and calling it an “interior trim concern”, while listing the seatbelt retractor inspection right after it for free. These are the same issue.

The contact owns a 2019 Ford Expedition. The contact received notification of NHTSA campaign number: 26v344000 (seat belt). The contact stated that while driving 5 mph with his wife seated in the passenger’s seat, the check engine warning light illuminated. The contact stated that approximately 5 minutes later, the passenger’s seat belt pretensioner exploded. The contact's wife sustained stomach bruises when the seat belt tightened on her stomach, and the contact released the passenger from the seat belt. Medical attention was not needed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 78,000.

The contact owns a 2019 Ford Expedition. The contact received notifications of NHTSA campaign numbers: 26v402000 (power train), 24v099000 (seat belts), 26v344000 (seat belts), and 26v368000 (structure); however, the parts to do the recall repairs were not yet available. The contact was mostly concerned about NHTSA campaign number: 26v402000 (power train) recall. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was notified of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.

The passenger-side seat-belt retractor pretensioner, which is part of the supplemental restraint/airbag system, malfunctioned. The pretensioner apparently deployed without a collision, and the passenger seat belt became permanently locked and unable to retract or extend. The vehicle and failed component remain available for inspection upon request. My safety and the safety of my passengers were put at risk because the pretensioner activated unexpectedly with a loud explosion-like bang, a burning or chemical smell, and movement of the passenger-side interior panel. The passenger seat belt is now unusable, leaving that seating position without a functional restraint. The unexpected deployment could also have startled the driver and caused a crash, and I am concerned that other restraint components may deploy unexpectedly or fail during an actual collision. The problem was confirmed by an authorized Ford dealership. Before the failure, the airbag warning light illuminated. I took the vehicle to the Ford dealership, where personnel looked it over and scheduled an appointment for August 28, 2026. At that appointment, the dealership performed diagnostic testing and documented code b007f for an open passenger-seat-belt pretensioner circuit. The dealership also confirmed that an open Ford field service action appears in oasis for this concern but stated that the campaign is currently on hold until Ford releases the repair. The vehicle has been inspected by the Ford dealership but, to my knowledge, has not been inspected by Ford corporate representatives, police, insurance representatives, or another independent service center. The airbag warning light was the warning symptom that appeared before the unintended deployment. After the failure, the passenger seat belt was locked, the airbag light remained illuminated, and the dealership’s diagnostic test confirmed the pretensioner-circuit fault.

There is a known recall on the front seatbelt restraints on 2019 Ford Expeditions. It has been over a year and Ford still does not have a remedy. I got a fault code and light on the dash regarding the front drivers side seatbelt. Ford confirmed I’m at risk of the pretensioner detonating and tightening but refuses to give a loaner car, a temporary fix, or issue a no drive warning.

There was a loud bang and the seat belt suddenly tightened unexpectedly while I was driving. I cannot retract the seatbelt and can no longer fasten it.

The contact owns a 2019 Ford Expedition. The contact was unable to extend the driver’s side seat belt to securely buckle the seat belt. The failure was a recurring failure. The "supplemental restraint system" warning light was illuminated. The dealer was contacted and associated the failure with NHTSA campaign number: 24v099000 (seat belts); however, the remedy was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline to report the failure. The failure mileage was approximately 128,270.

While pulling into a parking space, vehicle in drive, the passenger seatbelt exploded. There was no accident and no one was sitting in the passenger seat. It sounded like a gunshot went off inside the truck, followed by smoke filling the cabin, and a smell like fireworks. The seatbelt was then permanently on a retracted position. No air bags were deployed but the plastic casing on the inside of the vehicle popped out where side airbags are stored. This incident was traumatic as the vehicle was in motion, but thankfully at a low speed. Ford says the remedy is not available and currently will not repair the seatbelt so that the vehicle is legally safe, and drivable.

My 2019 Expedition has experienced an inadvertent seat-belt pretensioner deployment. There was a very loud explosion-like bang, the belt tightened suddenly, fortunatelly I didn't loose control of the car and continue driving slowly until I got home (5 min away). Now the belt is locked and cannot retract or extend. The vehicle is not safely usable. I had light bruises on my left shoulder and some pain. I've called the dealer and they said there is a recall on this but no solution until September.

While driving a 2019 Ford Expedition under normal conditions, the driver-side front seat belt pretensioner suddenly deployed without a collision, impact, hard braking event, or other apparent reason. The deployment produced a very loud explosion-like sound immediately next to the driver's head/ear and forcefully activated the seat belt pretensioner. After the deployment, the driver's seat belt became completely locked and can no longer be extended or used. There were no known warning signs immediately before the deployment. The vehicle was not involved in an accident. The failure occurred spontaneously while the vehicle was being operated. I contacted an authorized Ford dealer after the incident. The vehicle is affected by Ford's recall involving inadvertent front seat belt retractor pretensioner deployment. The dealer advised that there is currently no remedy available for the recall. Because the pretensioner has already deployed and the driver's seat belt is now inoperative, the vehicle cannot be safely operated with a functioning driver's restraint. The failed seat belt/pretensioner assembly remains installed in the vehicle and is available for inspection. I am also contacting Ford directly regarding the failure and the lack of an available recall remedy.

While I, the driver, was parking the vehicle, there was a loud pop noise next to my ear. My seatbelt locked up in place and there was smoke coming from the seatbelt tensioner area of the car. The seatbelt will not move at all now. I just took it into the Ford dealer and they said they are unable to fix it under the recall because it is only in the advanced stages. They recommend that I wait.

The contact owns a 2019 Ford Expedition. The contact stated that while driving at approximately 25 mph, there was an abnormally loud popping sound coming from the vehicle, accompanied by a rotten-egg odor. The contact stated that the driver’s seat belt tightened and locked across the chest, rendering the seat belt inoperable; however, the contact was eventually able to unbuckle the belt. The contact had a headache due to the noise and left shoulder pain associated with the seat belt failure but had not sought medical attention. The contact stated that prior to the failure, the air bag warning light was illuminated. The contact had received notification of NHTSA campaign number: 26v344000 (seat belts). The dealer was notified of the failure, and an appointment was scheduled; however, the vehicle was not yet repaired. The manufacturer was notified of the failure, and the contact was provided a case number. The dealer and the manufacturer denied a request for a loaner vehicle. The failure mileage was approximately 152,000.

The contact owns a 2019 Ford Expedition. The contact stated that while driving at an undisclosed speed, there was an explosion sounding like a gunshot coming from the top of the vehicle. The contact stated that the driver’s side seat belt retractor tightened, and the contact felt severe pressure on the chest, almost knocking the wind out of the contact. The vehicle was swerving due to the failure, but the contact was able to keep the vehicle under control before pulling over. There was a burned electronics odor coming from the seat belt location. The contact associated the failure with NHTSA campaign number: 26v344000 (seat belts). The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 61,000.

The contact owns a 2019 Ford Expedition. The contact stated that while stopping at a red light, there was a big explosion coming from the seat belt pretensioner that shook the vehicle. Additionally, the seat belt seized, and the air bag warning light was illuminated. The contact sustained whiplash and was treated with anti-inflammatory medication, shots, and muscle relaxers by the doctor. The contact associated the failure with NHTSA campaign number: 26v344000 (seat belts). The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 136,000.

The contact owns a 2019 Ford explorer. The contact received notification of NHTSA campaign number: 24v099000 (seat belts). While driving approximately 45 mph and approaching an intersection, the air bag warning light illuminated. There was an abnormally loud sound like a gunshot coming from the vehicle, and smoke was inside the vehicle. The front passenger’s seat belt unexpectedly deployed and retracted on the side of the vehicle. The seat belt failed to move and became inoperable. Prior to the failure, the owner's daughter was seated in the front passenger’s seat. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 81,000.

The seatbelt failed, it retracted rapidly and locked into position. It left marks on my chest and a burn on my chest. The injury was from the tightened seatbelt. I was unable to easily get out of the seatbelt. The seatbelt will not work properly since it’s locked into place.

The contact owns a 2019 Ford Expedition. The contact stated that the driver’s and front passenger’s side seat belts failed to operate properly. The driver’s and front passenger’s side air bags warning lights were illuminated. The contact received notification of nthsa campaign number: 26v344000 (seat belts); and associated the failure with the recall. However, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 55,000.

The contact owns a 2019 Ford Expedition. The contact stated that while driving approximately 40 mph, the driver’s seat belt pretensioner exploded and locked the driver in extremely tightly. The contact was startled and lost control of the vehicle, and the vehicle almost drove into a ditch. The vehicle was stopped, and after approximately 10 minutes, the driver’s seat belt retracted. The contact stated that the shoulder belt webbing did not retract, but the contact was able to latch the seat belt and continued driving. The vehicle was taken to the residence. The vehicle was then taken to a dealer, where it was diagnosed and it was determined that the seat belt and pretensioner needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and a complaint was filed. The failure mileage was approximately 133,000.

I heard a load pop noise and then smelled almost a burnt type smell. The next day my driver side seatbelt is completely locked. I’ve tried all my Ford dealership close to me and I’ve called multiple customer service no one is willing to help me.

The contact owns a 2019 Ford Expedition. The contact received a notification for NHTSA campaign number: 26v344000 (seat belts); however, the part to complete the recall repair was unavailable. The contact stated that upon starting the vehicle, the seat belt warning light illuminated, and an abnormal loud sound emanated from the vehicle. The contact then noticed that the front passenger-side seat belt pretensioner had exploded without impact, releasing smoke inside the vehicle. Several dealers were contacted, but the dealers informed the contact that the parts were unavailable. The manufacturer was made aware of the failure and informed the contact that parts would not be available until September. The failure mileage was unavailable.

The airbag warning light illuminated on my 2019 Ford Expedition. My Ford dealer diagnosed the vehicle and confirmed that the condition is related to an active Ford safety recall. The dealer also confirmed that the defect disables the entire supplemental restraint system (srs), meaning the airbags will not deploy in the event of a collision. I was informed that the recall replacement part will not be available until approximately December 2026 and that Ford will not authorize an interim repair or replacement using available parts. As a result, I am expected to continue driving a vehicle with a disabled airbag system for several months despite the known safety defect. The dealer advised that if I choose to have the vehicle diagnosed or repaired before the recall remedy becomes available, I must pay the costs myself and may only be eligible for reimbursement if Ford later authorizes it. This defect significantly increases the risk of serious injury or death because the airbags will not deploy in a crash. I am filing this complaint because a manufacturer should not leave owners without a functioning airbag system for months while waiting for recall parts.

The contact owns a 2019 Ford Expedition. The contact stated that while unbuckling the passenger’s side seat belt, the assembly deployed forcefully and struck the contact in the stomach. Following the retraction, white smoke was coming from the top of the seat belt assembly by the b-pillar. The contact experienced abdominal pain for several days but did not seek medical attention. An independent body shop inspected the vehicle and provided a repair estimate. Upon investigation, the contact discovered NHTSA campaign number: 24v099000 (seat belts); however, the part for the recall repair was unavailable. The dealer and the manufacturer confirmed that parts were not yet available. The manufacturer informed the contact that the vehicle must be repaired by an authorized Ford dealer to qualify for a reimbursement. The vehicle was not repaired. The failure mileage was approximately 90,000.

As I was driving down the road, my passenger seatbelt popped and exploded, filling my car with smoke. My son yelled fire although I didn’t see a flame. My passenger seatbelt is no longer functioning. Leaving me with one less seat in my car. Ford refuses to fix or give a loaner.

On xxx, while driving my 2019 Ford Expedition (VIN: [xxx]) on the highway, the front passenger seatbelt retractor pretensioner spontaneously deployed with a loud explosion and smoke. There was no accident, no impact, and no erratic driving. The seatbelt is now completely locked and unusable, and the entire srs/airbag system is disabled with a hard fault light on the dash. My vehicle is covered under the newly expanded safety recall 26s34 / NHTSA campaign 26v344. I immediately visited an authorized Ford dealership (covert Ford) seeking an interim repair or a safe loaner vehicle. The dealer refused to help, stated that the parts are unavailable, and handed me an internal printout stating that the fsa program is paused (recall 24s06 supplement #1). Ford and the dealership are forcing me to drive an unsafe vehicle with a compromised restraint system and disabled airbags, putting my family at extreme risk because they do not have a remedy or interim solution available. I am requesting immediate federal intervention to hold Ford accountable and compel them to provide a safe rental/loaner vehicle until the final recall remedy parts are available. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The contact owns a 2019 Ford Expedition. The contact received notifications of NHTSA campaign number: 26v344000 (seat belts), 26v368000 (structure), and 26v402000 (power train); however, the parts to do the recall repairs were not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that the chrome around the center console had started to peel. The manufacturer was made aware of the issue. The failure mileage was approximately 108,000.

The contact owns a 2019 Ford Expedition. The contact received notifications of NHTSA campaign numbers: 26v344000 (seat belt), 26v368000 (structure), and 26v402000 (power train); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the front driver's side seat belt had deployed. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The failure mileage was approximately 135,772.

The contact owns a 2019 Ford Expedition. The contact stated that while slowing down and pulling into the driveway at 25 mph, the passenger’s side air bag suddenly deployed without warning or impact. The seat belt struck the contact’s wife on the right arm and wrist, and she sustained bruises; however, medical attention was not provided. The local dealer was contacted and informed about NHTSA campaign number: 26v344000 (seat belts) and 24v099000 (seat belts). A loaner vehicle was initially provided, but the dealer informed the contact that the loaner was his responsibility. The vehicle was not diagnosed or repaired due to parts being on back order. The manufacturer was contacted and opened a case. The failure mileage was approximately 40,000.

I am filing a safety complaint regarding a 2019 Ford Expedition seatbelt-related safety recall (25v197). The defect involves seatbelts that are unsafe & require replacement. Ford has acknowledged the defect but despite my numerous requests for assistance, has not provided any repair timeline, leaving the vehicle in an unsafe condition for an indefinite period. Seatbelts are a critical safety component. The defect prevents my seatbelts from functioning properly, creating risk of injury or death in the event of a crash. On 5/26 at 5:30 pm our passenger side seatbelt suddenly deployed while driving. At first my significant other 88 year old female thought she'd been shot due to the loud bang & odor of gun powder when her seatbelt snapped violently, impacting her upper chest near the throat. Furthermore, the recall applies to the front driver’s side seatbelt as well. As the vehicle cannot be safely operated, I've been forced to park it until repairs are available. Manufacturer response: Ford has stated that no parts or remedy timeframe is available. They are offering rental reimbursement, but the reimbursement rate is far below the actual cost of a rental vehicle, making it financially impossible to maintain safe transportation while waiting for Ford to provide a remedy. Impact: I'm without a safe vehicle due to a known safety defect, & Ford’s inadequate remedy/reimbursement leaves me without reasonable transportation. So I've been forced to secure a comparable rental vehicle. After searching for the lowest possible rates, beginning 7/24 I'm renting at a cost of $49. 60/day for 30 days at a time. Requested action: I request that NHTSA investigate Ford’s failure to provide a timely remedy for this safety recall & evaluate whether Ford’s rental reimbursement program complies with federal safety recall obligations. I also request that NHTSA require Ford to provide immediate remedy, transportation assistance, or full reimbursement for until repairs are completed.

He contact owns a 2019 Ford Expedition. The contact stated while driving 35mph, occupied with his wife in the vehicle, the contact heard a loud bullet noise and his wife thought she has gotten injured from a weapon. The contact pulled over to the right side of the road and he noticed the passenger seat belt had retracted independently the exposed. The vehicle was taken to a dealer where they informed the recall was paused and they were nothing they could do at this time. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 26v344000 ( seat betls) the manufacturer was notified of the failure. The approximate mileage was 73,000.  .

While backing up the vehicle, the front passenger seat belt retractor pretensioner suffered an inadvertent, spontaneous pyrotechnic deployment. There was a loud pop resembling a firecracker, immediately followed by smoke in the cabin and the odor of gunpowder. The force of the explosive deployment dislodged the interior b-pillar trim panels. The passenger front seatbelt has been locked into place. Following this, the dashboard displayed a check engine light and a battery charging system warning light, indicating the electrical system was damaged. The vehicle is rendered undriveable due to the disabled charging system and the compromised passenger seat belt. There were absolutely know warning lamps, messages, or unusual symptoms prior to the failure. At this time, the incident has not yet been physically inspected, as corporate customer service lines indicated a remedy hold on the active safety recall (recall 24s06).