general problems of the 2019 Ford Expedition - part 1

The contact owns a 2019 Ford Expedition. The contact received notification of NHTSA campaign number: 26v344000 (seat belts); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue.

The contact owns a 2019 Ford Expedition. The contact received notification of NHTSA campaign number: 26v344000 (seat belts); however, the part to do the recall repair was not yet available. The contact stated that while pulling into the driveway under 5 mph, an explosive sound was coming from the front passenger’s side of the vehicle. The vehicle was parked and the contact exited the vehicle and performed an online search. The dealer was contacted about the failure, and the contact was advised that the front passenger’s side seat belt retractor pretensioner might have deployed. The contact inspected the seat belt and confirmed that the seat belt had retracted and locked. The vehicle was taken to the dealer, where it was confirmed that the front passenger’s side seat belt retractor pretensioner had deployed without impact and the failure was associated with NHTSA campaign number: 26v344000 (seat belts); however, the part to complete the recall repair was not yet available. The contact was provided a loaner vehicle. The manufacturer was notified of the failure via online chat, a case was filed, and the contact was advised that a callback was forthcoming. The contact called the manufacturer, who later sent an email, advising the contact to continue driving the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 163,000.

The contact's wife owns a 2019 Ford Expedition. The contact stated that after refueling and restarting the vehicle, his wife was driving away from the gas pump at 5 mph when the vehicle experienced a sensation resembling a rear-end collision. The front driver side seat belt retracted and failed to unbuckle immediately as intended, unlatching only after multiple attempts. The driver sustained a shoulder laceration and body soreness, requiring a telehealth medical consultation. Following the failure, the seat belt became inoperable. One day prior to the failure, the air bag warning light illuminated. The contact associated the failure with NHTSA campaign number: 26v344000 (seat belts); however, the part to complete the recall repair was not yet available. The dealer was contacted and associated the failure with the recall. The vehicle was not repaired. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 88,539.

While driving my 2019 Ford Expedition on the interstate at approximately 75 mph, the driver side seatbelt suddenly and unexpectedly locked up and forcefully retracted without warning. At the same time, there was a loud popping sound resembling a small explosion, followed by a visible puff of smoke and a noticeable odor. There was no collision or impact that would have caused the seatbelt system to activate. The seatbelt tightened forcefully against my body cause me pain and injury. The seatbelt remained locked and could no longer be moved or adjusted. This incident created a serious safety hazard because it occurred unexpectedly while I was traveling at a highway speed. The vehicle and affected seatbelt are available for inspection. The cause of the malfunction has not yet been confirmed.

On October 22, 2026, the front passenger seatbelt pretensioner in our Ford Expedition unexpectedly deployed while the vehicle was running. There was no collision or accident. The deployment caused the seatbelt to rapidly retract and resulted in an injury to my wife. She experienced significant shoulder/collarbone pain. We sought medical attention, and she underwent x-rays and a CT scan. Although the initial diagnosis was a sprain rather than a fracture, she continues to experience pain. Ford issued safety recall 26s34 / NHTSA 26v344 on may 27, 2026, specifically identifying inadvertent deployment of the driver or front passenger seatbelt retractor pretensioners. The recall notice stated that a remedy was not yet available.

The contact owns a 2019 Ford Expedition. The contact received a notification of NHTSA campaign number: 26v344000 (seat belts); however, the part to do the recall repair was not yet available. The contact stated that while his daughter was sitting in the front passenger-side seat, the front passenger-side seat belt suddenly retracted with force, the seat belt retractor locked, and there was white smoke. The contact's daughter sustained severe mental distress. The local dealer was contacted and referred to the NHTSA hotline to file a complaint. The failure mileage was approximately 155,000.

Driving to pick up my son from school (in a school zone under 20 mph) while my daughter was in the back seat, we hear a loud noise sounded like a gun shot, I immediately pull over somewhere safe got out and checked the outside of my car, didnt notice anything so I opened the passenger side front door to find the plastic covering piece near the seat belt had broke off, finding the airbag had exploded, the seat belt is no longer usable, this is my only vehicle as a family of 4 with two children. I also reached out to several local dealerships neither are able to help with a loaner for the time being. In fact I was instructed by Ford headquarters to keep driving the vehicle even though it does not have operating seatbelt and throwing codes on my dash.

While sitting in my car, in my driveway, I heard a loud boom, smoke, and a horrible “burning firework” smell. I jumped out of my car crying thinking my car was about to explode- later discovered my seatbelt to be extremely tight and locked. It is a recall that has no fix. It is unsafe to drive and I have been told not to drive it by dealerships which I haven’t, but the Ford dealership will not take it in service bc they said they can not repair it when there is no remedy. It is against the law to not wear a seatbelt in the state of [xxx] and puts the driver at large safety risk. Every light on my dash is now lit like a christmas tree, check engine, seatbelt, and airbag. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The contact owns a 2019 Ford Expedition. The contact received notification of NHTSA campaign number: 26v344000 (seat belts); however, the part to do the recall repair was not yet available. The contact stated that while the vehicle was parked, the driver’s side seat belt pretensioner inadvertently deployed. The supplemental restraint system warning light remained illuminated. A dealer was contacted; however, the vehicle was not diagnosed or repaired because the part to do the recall repair was not yet available. The contact stated that the manufacturer failed to repair the vehicle in a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 111,000.

A loud “explosion” or “pop” was heard on the driver side area of vehicle. The seatbelt will extend or move. There is an active recall (Ford recall # 26s34) and Ford will not fix the issue or make it right.

My 2019 Ford Expedition is affected by Ford safety recall 25s31, which is related to the front seat belt retractor/pretensioner. The front passenger seat belt is currently stuck and cannot be used, making the front passenger seat unsafe and unusable. I contacted Ford and a Ford dealership regarding this safety recall and the defective seat belt. I was informed that the recall repair could not be completed because the necessary remedy/parts were not available. I have also contacted Ford seeking assistance because I cannot safely transport a passenger in the front passenger seat. This is a serious safety concern because the passenger seat cannot be safely occupied without a functioning seat belt. The vehicle and defective seat belt are available for inspection. I am filing this complaint because I need the safety recall repaired as soon as possible, and I am concerned about the continued delay in obtaining the necessary recall repair or replacement parts.

On September 24, 2026 around 4:10pm, the driver's front seatbelt retractor/pretensioner on my 2019 Ford Expedition unexpectedly malfunctioned and deployed while I was driving on the interstate approximately 70 mph. There was no collision or crash. The seatbelt made an extremely loud popping sound and immediately tightened and locked so tightly around me that it made a rash/burn on my neck. The vehicle has an open seatbelt pretensioner recall, and the airbag warning light had illuminated prior to this incident. I called the local Ford dealer when the light came on, they told me it was not related to the seatbelt recall. I contacted a Ford dealer after the incident and reported what happened, but the vehicle and component have not yet been inspected or confirmed by the dealer, manufacturer, police (told me they would not dispatch and I needed to take it to the dealership), insurance company, or an independent service center. I also contacted Ford corporate customer service and they told me I did not need to operate the car, but there is not a fix until September 30. The local dealer told me that I could bring the car to them and pay out of pocket to get it fixed, if it was the same fix the recall suggests then I would be reimbursed, my worry is, what if they fix it but then the recall suggests a different way to fix it? the vehicle and component remain available for inspection upon request. I am concerned that the unexpected deployment of the driver's pretensioner created a serious safety hazard and that another affected seatbelt in the vehicle could malfunction and cause injury to another occupant.

The contact owns a 2019 Ford Expedition. The contact stated that while driving 50 mph, the driver's seat belt pretensioner deployed inadvertently with an explosion and smoke filled the cabin of the vehicle, and the seat belt latched very tightly. The contact freed himself from the seat belt; however, the seat belt no longer retracted and became inoperable. The contact stated that an air bag module warning light was illuminated. The contact stated that there was a gun powder odor inside the vehicle. The manufacturer was notified of the failure but offered no assistance in replacing the seat belt and pretensioner. The dealer was notified of the failure but offered no assistance. The contact received notification of NHTSA campaign number: 26v344000 (seat belts); however, the part to do the recall repair was not yet available.

On xxx, I experienced a serious safety incident involving my 2019 Ford Expedition, VIN [xxx]. My family and I were parked at a lowe’s with the vehicle running but completely stationary. I was in the driver’s seat wearing my seat belt. Without any collision or impact, there was a sudden loud pop and the driver’s seat belt forcefully tightened around my chest. It was violent enough that I initially thought another vehicle had struck us from behind. Immediately afterward, smoke/haze appeared inside the cabin and moved toward the windows, accompanied by a strong chemical/burnt odor. My family and I immediately exited the vehicle and remained outside for approximately 30–40 minutes before entering again. Lowe’s may have surveillance footage confirming that the vehicle was stationary, no collision occurred, and we exited immediately afterward. The driver’s seat belt has not functioned normally since the incident. The vehicle had also displayed an airbag/srs warning light prior to this event. I have photographs documenting the condition of the seat belt immediately afterward. I contacted Ford customer relations. The first representative requested my social security number, which I declined to provide, and then requested an account number I did not have. The interaction became hostile, and he told me I was “terrible. ” when I asked to speak with a supervisor because of his behavior, the call was disconnected. I called again and spoke with a more courteous representative. She initially stated that she could not find a recall associated with my VIN. I asked her to review NHTSA information regarding the Expedition seat-belt pretensioner issue, after which she located the recall information I was referring to. When I requested escalation, she said a supervisor would contact me Monday but also stated that the supervisor would give me the same answer. Ford has not provided a repair, rental/loaner, towing assistance, or another transportation solution information redacted pursuant to the freedom of information act (foia), 5.

I was driving my 2019 Ford Expedition normally. The driver’s seat belt suddenly and rapidly tightened around me. I heard a loud popping sound immediately after the rapid tightening. The seat belt then appeared to malfunction. The force and sudden movement of the seat belt caused burns to my neck and collar/chest. There was no collision, crash, or other impact preceding the event.

The passenger seat belt tensoner deployed while at the dealership. Ford says there are no parts to fix the issue and the seat belt in inoperable. The recall keeps getting pushed back.

My vehicles warning lamp came on 9/10/2026 and I'm honestly nervous to drive with that recall because it affects my driver seatbelt and airbags. At first, it was just a known recall but when it personally affected my vehicle being that my warning lamp came on, I called a Ford dealership near me and they all stated that I had to wait because the inspection can't be completed yet until they get the parts from Ford which won't be for a couple weeks to a month. I am wondering if I can get a loaner vehicle until this is fixed because this is a very serious issue if I were to get in a car accident and not be protected. That is a huge lawsuit waiting to happen. I just don't feel safe driving it with that issue because those are my main sources of protection when a car accident occurs.

While driving my 2019 Ford Expedition the passenger airbag deployed unexpectedly. This resulted in the seat belt not retracting or extending. There were no warnings, messages or problems prior to this occurring. Yes, safety was put at risk by the airbag deploying unexpectedly and the seat belt quickly retracting , it was very startling. This also caused damage to my passenger seat.

I started by 2019 Ford Expedition and was driving through a parking lot at a low speed when there was an explosion sound (comparable to a gun shot over my left shoulder as the driver). My seatbelt pulled in and locked down. My car smelled like a firework had been set off and there was a white-grey powder across my lefts. I immediately stopped and parked my vehicle. I had my passenger move to the back of the car as a safety precaution. It took effort to get the belt to unlatch and off. We moved the vehicle to a safer parking spot and had it towed to david mcdavid - ftw. I have a seatbelt burn on my neck. My left shoulder, across my chest, and right hip are very sore today. We received the recall notice the day prior. However, the letter states that: Ford has not issued instructions to stop driving your vehicle…. Had this happened while driving at a faster speed, the incident could have very easily been catastrophic. My concern now is that the dealership is trying to say this is an interior trim concern, and Ford’s customer service could do nothing other than repeat their script that there is no remedy at this time. Their advice lent the consumer to saving receipts for rental and/or repair with faulty parts until the advanced notice becomes an active one. I have no vehicle to drive, I have mild injuries, and we have zero support from Ford. Making matters worse, our dealership is wanting to charge us for inspecting the vehicle and calling it an “interior trim concern”, while listing the seatbelt retractor inspection right after it for free. These are the same issue.

My 2019 Ford Expedition is subject to Ford safety recall 26s34 (NHTSA recall 26v344), involving inadvertent deployment of seat-belt retractor pretensioners. The driver's-side seat-belt pretensioner has deployed, causing the seat belt to retract and lock in a position where it physically cannot extend far enough to fit around the driver. As a result, the driver's seat belt is completely unusable, and the vehicle cannot be safely operated. Ford previously issued an advance recall notice indicating that a remedy was anticipated by September 30, 2026. As of October 24, 2026, I have not been provided with an available remedy. I have contacted Ford customer service multiple times and spoken with representatives regarding this issue. Ford has informed me that because the recall remains classified as an advance notice, its current policy does not authorize rental vehicle assistance. The dealership has also indicated that it cannot provide a rental without authorization from Ford. I have explained repeatedly that this is not simply a vehicle awaiting a recall repair. The recalled safety component has already failed, leaving the driver's seat belt unusable. Despite these circumstances, Ford has not provided an authorized no-cost repair plan or alternative transportation assistance. I am requesting that NHTSA review this actual failure of a recalled safety component and Ford's response, as the vehicle cannot be safely driven in its current condition.

The contact owns a 2019 Ford Expedition. The contact received notification of NHTSA campaign number: 26v344000 (seat belt). The contact stated that while driving 5 mph with his wife seated in the passenger’s seat, the check engine warning light illuminated. The contact stated that approximately 5 minutes later, the passenger’s seat belt pretensioner exploded. The contact's wife sustained stomach bruises when the seat belt tightened on her stomach, and the contact released the passenger from the seat belt. Medical attention was not needed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 78,000.

The contact owns a 2019 Ford Expedition. The contact received notifications of NHTSA campaign numbers: 26v402000 (power train), 24v099000 (seat belts), 26v344000 (seat belts), and 26v368000 (structure); however, the parts to do the recall repairs were not yet available. The contact was mostly concerned about NHTSA campaign number: 26v402000 (power train) recall. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was notified of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.

The passenger-side seat-belt retractor pretensioner, which is part of the supplemental restraint/airbag system, malfunctioned. The pretensioner apparently deployed without a collision, and the passenger seat belt became permanently locked and unable to retract or extend. The vehicle and failed component remain available for inspection upon request. My safety and the safety of my passengers were put at risk because the pretensioner activated unexpectedly with a loud explosion-like bang, a burning or chemical smell, and movement of the passenger-side interior panel. The passenger seat belt is now unusable, leaving that seating position without a functional restraint. The unexpected deployment could also have startled the driver and caused a crash, and I am concerned that other restraint components may deploy unexpectedly or fail during an actual collision. The problem was confirmed by an authorized Ford dealership. Before the failure, the airbag warning light illuminated. I took the vehicle to the Ford dealership, where personnel looked it over and scheduled an appointment for August 28, 2026. At that appointment, the dealership performed diagnostic testing and documented code b007f for an open passenger-seat-belt pretensioner circuit. The dealership also confirmed that an open Ford field service action appears in oasis for this concern but stated that the campaign is currently on hold until Ford releases the repair. The vehicle has been inspected by the Ford dealership but, to my knowledge, has not been inspected by Ford corporate representatives, police, insurance representatives, or another independent service center. The airbag warning light was the warning symptom that appeared before the unintended deployment. After the failure, the passenger seat belt was locked, the airbag light remained illuminated, and the dealership’s diagnostic test confirmed the pretensioner-circuit fault.

There is a known recall on the front seatbelt restraints on 2019 Ford Expeditions. It has been over a year and Ford still does not have a remedy. I got a fault code and light on the dash regarding the front drivers side seatbelt. Ford confirmed I’m at risk of the pretensioner detonating and tightening but refuses to give a loaner car, a temporary fix, or issue a no drive warning.

There was a loud bang and the seat belt suddenly tightened unexpectedly while I was driving. I cannot retract the seatbelt and can no longer fasten it.

While driving down the road on August 16, 2026, our front seat belt exploded and the tightened down on my daughter. There was a poof of smoke, smell of an explosive, and my daughter complained of pressure on her abdomen and shoulder. It was frightening! equally as frightening has been the experience dealing with Ford. We have been without our family vehicle for 73 days! multiple calls to Ford with no follow through. At first a local dealership gave us a loaner, but in time they have now added ridiculous mileage limit restrictions and the inability for us to leave the state. (we are near neighboring states where family lives. ) last communication was parts would be shipped end of September. It’s now the end of October and no update has been communicated. Considering this recall has been ongoing since February 2024 I’m having little hope this will be taken care of soon. In the meantime those of us with actual explosions and inoperable seatbelts are being given the same treatment & accommodations of those that are driving with working (ticking time bomb) seatbelts. When I first took it in the dealership claimed they had never heard of one actually exploding. I now know they have a second one sitting inoperable as well. Ford owners need help putting the pressure on Ford! our calls, our inconvenience, our safety is not being handled.

The contact owns a 2019 Ford Expedition. The contact was unable to extend the driver’s side seat belt to securely buckle the seat belt. The failure was a recurring failure. The "supplemental restraint system" warning light was illuminated. The dealer was contacted and associated the failure with NHTSA campaign number: 24v099000 (seat belts); however, the remedy was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline to report the failure. The failure mileage was approximately 128,270.

While pulling into a parking space, vehicle in drive, the passenger seatbelt exploded. There was no accident and no one was sitting in the passenger seat. It sounded like a gunshot went off inside the truck, followed by smoke filling the cabin, and a smell like fireworks. The seatbelt was then permanently on a retracted position. No air bags were deployed but the plastic casing on the inside of the vehicle popped out where side airbags are stored. This incident was traumatic as the vehicle was in motion, but thankfully at a low speed. Ford says the remedy is not available and currently will not repair the seatbelt so that the vehicle is legally safe, and drivable.

My 2019 Expedition has experienced an inadvertent seat-belt pretensioner deployment. There was a very loud explosion-like bang, the belt tightened suddenly, fortunatelly I didn't loose control of the car and continue driving slowly until I got home (5 min away). Now the belt is locked and cannot retract or extend. The vehicle is not safely usable. I had light bruises on my left shoulder and some pain. I've called the dealer and they said there is a recall on this but no solution until September.

While driving a 2019 Ford Expedition under normal conditions, the driver-side front seat belt pretensioner suddenly deployed without a collision, impact, hard braking event, or other apparent reason. The deployment produced a very loud explosion-like sound immediately next to the driver's head/ear and forcefully activated the seat belt pretensioner. After the deployment, the driver's seat belt became completely locked and can no longer be extended or used. There were no known warning signs immediately before the deployment. The vehicle was not involved in an accident. The failure occurred spontaneously while the vehicle was being operated. I contacted an authorized Ford dealer after the incident. The vehicle is affected by Ford's recall involving inadvertent front seat belt retractor pretensioner deployment. The dealer advised that there is currently no remedy available for the recall. Because the pretensioner has already deployed and the driver's seat belt is now inoperative, the vehicle cannot be safely operated with a functioning driver's restraint. The failed seat belt/pretensioner assembly remains installed in the vehicle and is available for inspection. I am also contacting Ford directly regarding the failure and the lack of an available recall remedy.

While I, the driver, was parking the vehicle, there was a loud pop noise next to my ear. My seatbelt locked up in place and there was smoke coming from the seatbelt tensioner area of the car. The seatbelt will not move at all now. I just took it into the Ford dealer and they said they are unable to fix it under the recall because it is only in the advanced stages. They recommend that I wait.

The contact owns a 2019 Ford Expedition. The contact stated that while driving at approximately 25 mph, there was an abnormally loud popping sound coming from the vehicle, accompanied by a rotten-egg odor. The contact stated that the driver’s seat belt tightened and locked across the chest, rendering the seat belt inoperable; however, the contact was eventually able to unbuckle the belt. The contact had a headache due to the noise and left shoulder pain associated with the seat belt failure but had not sought medical attention. The contact stated that prior to the failure, the air bag warning light was illuminated. The contact had received notification of NHTSA campaign number: 26v344000 (seat belts). The dealer was notified of the failure, and an appointment was scheduled; however, the vehicle was not yet repaired. The manufacturer was notified of the failure, and the contact was provided a case number. The dealer and the manufacturer denied a request for a loaner vehicle. The failure mileage was approximately 152,000.

The contact owns a 2019 Ford Expedition. The contact stated that while driving at an undisclosed speed, there was an explosion sounding like a gunshot coming from the top of the vehicle. The contact stated that the driver’s side seat belt retractor tightened, and the contact felt severe pressure on the chest, almost knocking the wind out of the contact. The vehicle was swerving due to the failure, but the contact was able to keep the vehicle under control before pulling over. There was a burned electronics odor coming from the seat belt location. The contact associated the failure with NHTSA campaign number: 26v344000 (seat belts). The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 61,000.

The contact owns a 2019 Ford Expedition. The contact stated that while stopping at a red light, there was a big explosion coming from the seat belt pretensioner that shook the vehicle. Additionally, the seat belt seized, and the air bag warning light was illuminated. The contact sustained whiplash and was treated with anti-inflammatory medication, shots, and muscle relaxers by the doctor. The contact associated the failure with NHTSA campaign number: 26v344000 (seat belts). The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 136,000.

The contact owns a 2019 Ford explorer. The contact received notification of NHTSA campaign number: 24v099000 (seat belts). While driving approximately 45 mph and approaching an intersection, the air bag warning light illuminated. There was an abnormally loud sound like a gunshot coming from the vehicle, and smoke was inside the vehicle. The front passenger’s seat belt unexpectedly deployed and retracted on the side of the vehicle. The seat belt failed to move and became inoperable. Prior to the failure, the owner's daughter was seated in the front passenger’s seat. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 81,000.