general problems of the 2019 Ford Expedition - part 2

The contact owns a 2019 Ford Expedition. The contact stated while the vehicle was parked, the front passenger’s side seat belt made an abnormal noise and failed to extend. The air bag warning light was illuminated. The contact research online and discovered NHTSA campaign number: 24v099000 (seat belts); however, the VIN was not included. The vehicle was taken to the residence. A dealer was contacted and informed the contact that the vehicle was not under warranty. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that there was a recall associated with the failure; however, the VIN was not included and referred the contact to the NHTSA hotline. The failure mileage was approximately 108,000.

The contact owns a 2019 Ford Expedition. The contact had not received notification of the recall. The vehicle was taken to the dealer, however, parts for the recall repair were not yet available. The dealer is unable to fix the recall at the moment and they did not have any appointments available in a timely manner.

I was sitting in the passenger seat unbuckling the seatbelt. A loud noise went off behind me right almost like a gun shot. The seat shot from my hand and tore the leather in the car near the wind. The seatbelt also started smoking and left a smoke residue on the car. The seatbelt in locked in position and cannot be used any more. My right thumb was hit and at this time is in excruciating pain. I cannot make a fist. I’m headed to the doctor for more specifics.

The contact owns a 2019 Ford Expedition. The contact stated that while driving at an undisclosed speed, the driver's side air bag inadvertently deployed on its own. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed failures with both the seat belt and driver's side air bag. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 24v099000 (seat belts), and the VIN was included, but parts were not yet available. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 93,000.

In or around October I reported my seatbelt tensioner/retractor explosive device deployed almost causing me to have an accident. After really complaining to Ford, they finally fixed it. Now my warning light came on pertaining to my passenger side tensioner. I also received the notice, and went to my dealership. They had the vehicle for a week and could not fix it. They said Ford has to ok it and supply the parts, and it could take all the way to the end of 2024. They gave me the vehicle back, refused a loaner and said their hands were tied. I can tell you first hand that someone may die or cause a serious accident if driving at high speed when the device deploys. It is as loud as a 45 cal or shotgun, inside the cab. The spl is enormous and the seatbelt tightens 3 to 4 inches, causing disorientation, total fear and loss of control of the vehicle. My incident caused me to have irregular heartbeat and I ended up in the hospital. They need to replace these devices ASAP, befoe someone dies.

The contact owns a 2019 Ford Expedition. The contact stated that while driving at an undisclosed speed, the front driver's seat belt retractor pretensioner had inadvertently deployed. The contact's shoulder was sore from the seat belt deployment but she did not receive medical treatment. The contact pulled over and called her father, who researched and discovered that the VIN was associated with NHTSA campaign number: 24v099000 (seat belts). The contact stated that she had not received notification of the recall. The vehicle was taken to the dealer, where it was determined that the front driver's seat belt retractor needed to be replaced; however, parts for the recall repair were not yet available. The contact was informed that she could pay for the repair and keep the receipt for reimbursement from the manufacturer. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 95,801.

My wife was driving her 2019 Expedition alone approximately 50 mph and unexpectedly heard what she described as a gunshot and the seatbelt instantly tightened against her. There was no warranted reason for this incident. There was no collision, not even a jolt to the vehicle such as a pothole or the like. This is the second time occurrence to this vehicle. The front passenger side seatbelt did this 7 months ago with no one seated there. The airbag light has been on since the first incident. Now the driver's seatbelt is stuck in that position, will not retract or adjust at all. We will be bringing the vehicle in to a dealer to access issue.

The contact owns a 2019 Ford Expedition. The contact stated while driving at approximately 50 mph, there was an abnormally loud pop coming from an unknown location in the vehicle, and the front passenger’s side seat belt failed to extend. In addition, the air bag warning light had illuminated. The contact received notification of NHTSA campaign number: 24v099000 (seat belts) however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 91,000. VIN tool confirms parts not available.

The seatbelt failed just like it is stated in the recall. Recall #24s06. The dealer is stating they have no fix for this problem and charging $1000 to put the same faulty seatbelt back in the car.

The contact owns a 2019 Ford Expedition. The contact stated that while the vehicle was parked, the contact observed a loud bang and smoke emanating from the front passenger’s seat. Additionally, the front passenger’s seat belt had seized and was not able to retract or extend. The vehicle was towed to a dealer but was not diagnosed. The manufacturer was notified of the failure. The failure mileage was 69,000.

The contact owns a 2019 Ford Expedition. The contact received notification of NHTSA campaign number: 24v099000 (seat belts); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Pulling up to a stop light and we heard an explosion, my wife immediately said something hit her , we smelled burning smell and smoke. My wife has a large bruise from the seatbelt and the seatbelt no longer works.

I am filing a complaint because they released this recall and are not putting any effort into finding a solution. This recall is affecting our livelyhood and should be a pretty straight forward fix. I don't understand why they released the recall at the beginning of the year and I was told by Ford they have no plans to fix the recall in a timely manner. I have head it could be the end of the year.

The contact owns a 2019 Ford Expedition. The contact received notification of NHTSA campaign number: 24v099000 (seat belts) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

My seatbelt light came on. I took it to the dealership with 102,000 miles, and they said it was not covered under Ford's warranty (8 years or 80,000 miles) and also not covered under my extended warranty (up to 120,000 miles). I planned to purchase the part and have my husband repair it. Before I was able to repair it, the pretensioner deployed while I was driving it. It made a loud noise and locked the driver's seat belt, which is no longer usable. I've owned several vehicles, some of which I've driven over 200,000 miles (Hyundai). I find it odd that Ford won't repair this. Surely the seat belt system has to last longer than 80,000 miles, especially on a $60,000+ vehicle. I would be upset if I purchased a new Expedition for $95,000 and the seat belts didn't last 100,000. Knowing that this is an issue with this year, make and model, why wouldn't Ford fix this when I brought it in? is Ford waiting for more incidents to happen before taking action? this could.

The contact owns a 2019 Ford Expedition. The contact received notification of NHTSA campaign number: 24v099000 (seat belts) however, the part to do the recall repair was not yet available. The contact stated that the rear driver's side seat belt was locked and failed to extend or retract. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2019 Ford Expedition. The contact stated that the rear driver-side seat belt pre-tensioner would inadvertently deploy and lock. As a result, the seat belt pre-tensioner failed to retract or extend. The vehicle was taken to a local dealer where it was diagnosed that the seat belt retractors needed to be replaced. The contact referenced NHTSA campaign number: 24v099000 (seat belts) however, the failures were not issued as part of the recall. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 59,830.

The contact owns a 2019 Ford Expedition. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated. Additionally, the contact was concerned that the safety seats could not be used in the vehicle due to the inflatable rear seat belts. The vehicle was taken to the dealer, where it was diagnosed that the rear driver's side inflatable seat belt was faulty and needed to be replaced. The dealer replaced the rear driver's side inflatable seat belt. The manufacturer was made aware of the failure. The failure mileage was approximately 66,200.

The contact owns a 2019 Ford Expedition. The contact stated that while driving at approximately 75-80mph, when she heard a loud popping sound and noticed that the front driver's side seat belt had exploded and seized. The contact stated that the front driver’s side seat belt failed to retract back. The air bag warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the seatbelt pretensioner was faulty and needed to be replaced. The vehicle was repaired however, the contact was then informed by the dealer that the failure may occur with the other seat belts and the contact was concerned for her safety while operating the vehicle. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 72,000.

I reported this incident once already and since then 2 more 2019 for Expedition had the exact same issue. The seatbelt tensioner charge blew up for no reason while vehicle was stopped and running. This is a very dangerous problem as I almost heart attack, I thought I was shot. Please investigate this and don't wash it under the rug. To this day I'm afraid of driving my Expedition fo fear of it happening again.

The contact owns a 2019 Ford Expedition. The contact stated that after the vehicle was shifted into park, the seat belt was removed, and the contact heard a loud popping sound then the front driver’s side air bag inadvertently deployed. As a result of the failure, the seat belt retracted and burned the contact hand. No medical attention was required. The air bag warning light and the seat belt warning light illuminated. No medical attention was required. The vehicle was towed to the dealer where it was diagnosed that the seat belt retractor pretensioner failed and the seat belt retractor pretensioner and air bag needed to be replaced. The vehicle had not been repaired. The manufacturer was notified of the failure and a case was opened and the contact was advised to contact the NHTSA hotline. The failure mileage was approximately 72,000.

Pretensioner in driver's seatbelt went off without warning while driving 5 mph on smooth residential street.

The contact owns a 2019 Ford Expedition. The contact stated while driving approximately 15 - 20 mph and driving up to a red traffic light, there was a loud booming sound heard inside the cabin of the vehicle. The contact pulled to the side of the road and had the vehicle inspected where no failure was found. The contact continued driving the vehicle. The contact stated that after approximately 2-months after the failure had occurred, the contact became aware that the front passenger’s side seat belt failed to extend or retract. The contact’s spouse was an independent mechanic and inspected the vehicle after the first failure and was unable to diagnose and determine the cause of the failure. While inspecting the vehicle after the second failure, there was white residue found within the seat belt buckle; however, the vehicle was not diagnosed. The vehicle was not taken to the dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 70,000.

Got into the car, and started it before I put my seatbelt on the seat belt tensioner exploded on just the drivers side. Now the seatbelt will not release.

I was getting into my car to drive out of my drive way. Put on my seatbelt(driver side). Started to put it in drive then I heard a loud pop, then it felt like something hit my chest. My husband and daughter were in the car with me and didn’t see anything. I could smell a slight burning smell. After recovering from the pain I opened the door to try to see what happened. We notice the driver side seatbelt would not retract and was loose. We have called the local dealership to bring in.

The contact owns a 2019 Ford Expedition. The contact stated while his wife was driving at 40 mph, she heard a loud abnormal noise and began to feel pressure on her chest due to the seat belt. The driver stated the air bag warning light was illuminated for a couple of days before the incident. The driver continue driving to her destination and after parking the vehicle she noticed the front driver side seat was extremely tight but was able to unlatch and exit the vehicle. The driver did not seek medical attention. The contact took the vehicle to the local dealer, where it was diagnosed with needing the front driver side seat belt tensioner to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 69,000.

The vehicle was parked when we heard a loud popping noise. I then saw white powder and smelled a horrible smell. Upon inspection the passenger seat side panel had popped open. It seemed like an airbag had deployed. I had a restraint indicator light on at that point. It was taken to a Ford dealership where they told me it couldn’t have been an airbag it was just a faulty seatbelt sensor. Which by the way there was a recall for that exact thing on the 2020 but, not the 2019 so 750$ later. . They’re going to fix it.

On July 24th 2023, at approximately 2:15pm my wife and I were completely stopped at a red traffic light on 66th st n that crosses ulmerton rd in pinellas county florida. We were talking and listening to the radio, when all of a sudden, a loud shotgun or explosive sound filled the vehicle. I got hit with something in the chest that felt like a punch or a kick, knocking me out of breath. But my wife only heard the extremely loud noise. I was clutching my chest in pain as I thought I was shot. When the light turned green, I immediately pulled into a dunkin donuts parking lot, and we exited the vehicle. There was no damage whatsoever on the inside and outside of the vehicle, but we smelled gun powder. My driver's seatbelt was stuck in the retracted position. I slowly drove to my home at 6500 30th avenue n, st petersburg, FL 33710. I immediately called the pinellas county sheriff's department to report the incident, because at the time I thought it was a gunshot. They have a record under my phone number. I had no idea what the loud gun sound was, so I started to research and found the driver's seat belt tensioner charge must have gone off. I called auto nation Ford and made an emergency appointment to bring the vehicle in. I explained everything to them, then dropped the vehicle off. Upon doing a full inspection, the auto nation Ford mechanic determined there was a factory short in the air bag circuit, which caused the seatbelt tensioner charge to explode. They found the location, under the center console & replaced all necessary wiring, sensors, modules, tensioner & seatbelt. I researched and found recalls for 2020 Expeditions and 2018 f150 pickups, but there was no recall for the 2019 Expedition. I can't imagine what would have happened if we were going fast on an interstate when it happened. Now I get in my 2 Ford vehicles and worry about it happening again. T turned out the kick in the chest was the seatbelt retracting 4 inches pulling me back in the seat.

The ecoboost 3. 5 engine has a common issue with the cam phasers. My vehicle has had oil changes done, every 9,000 miles and now needs the cam phasers to be replaces. It has 83,000 miles. I believe this is a known defect that Ford is trying to remedy with customer satisfaction campaigns, rather than a recall. Had the 21b10 TSB performed and which is a requirement and the car shudders and the transmission shifts poorly. Also, the driver's side seat best will not retract fully.