Table 1 shows one common steering related problems of the 2020 Ford Expedition.
| Problem Category | Number of Problems |
|---|---|
| Steering problems |
Recurring dangerous transmission defect in my 2020 Ford Expedition (3. 5l ecoboost, 10-speed 10r80, ~136,826 mi). It has lost power and shifted violently multiple times, each a crash risk. 1) ~Aug 22, 2026: accelerating to pass on the highway, the whole vehicle shut down. I lost all power including power steering and had to coast off the road. It restarted after stopping. Losing power and steering while passing at speed is extremely dangerous. 2) weekend of ~Aug 29-31, 2026: going up a slight residential driveway, the transmission slipped (engine revved, vehicle didn't move) then slammed into gear with a hard jolt. 3) another time, accelerating to pass, it made an extremely loud bang and violent jolt; I thought the transmission had failed. Ongoing since I bought it used (June 2023): it repeatedly slams/clunks hard into gear, including while just coasting down a slight grade with no foot on gas or brake, jolting violently as if it dropped into park. This is not just my vehicle. The 10r80 transmission (2020 Expedition, f-150, etc. ) has many complaints for the same thing (sudden downshifts, power loss, harsh shifting, slipping) and is subject to a class action (filed 4/2023, MA) covering 2017-present f-150/expedition/mustang/ranger/navigator, alleging Ford knew since 2018. I raised this repeatedly with Ford and two dealerships and was told there were no recalls and no known issue. Ford's open recall 26s48 (26v402) is only about the parking system and does not cover this loss-of-power/violent-shift behavior. Please investigate.
The leather on the steering wheel keeps peeling off. It’s unsafe becuse the steering wheel becomes slippery.
The contact owns a 2020 Ford Expedition. The contact stated while driving at various speeds and attempting to steer the vehicle, the steering wheel would oversteer the vehicle. There were no warning lights illuminated. The vehicle was taken to a mechanic where it was diagnosed that the power steering was overcompensating while steering the vehicle. The mechanic stated that the failure was related to NHTSA campaign number: 24e055000 (steering). The mechanic contacted the dealer and confirmed that the VIN was not included in the recall. The manufacturer was made aware of the failure. The manufacturer referred the contact to the NHTSA hotline to report the failure. The failure mileage was 50,000.
At 1000k miles the electrical panels on the car lit up like a christmas tree. When it was pulled over and placed into park, it jumped. We called the dealer to be told it was a glitch and would work itself out. The next time, we took pictures and they misdiagnosed it twice. The third time, they saw it and did a bandaid repair and now say they have to dissamble and rebuild the car's electrical system, including dropping fuel tanks and other major components to get there. They are evaluating whether or not they "buy back" the car and we take a large depreciation hit and the months it took to repair it. It was 1000 miles when it happened and they should have offered a full refund. Now we have a car of questionalbe integrity, they did not let us know how bad the problem was at the bandaid repair stage, and now want to charge us for a factor defect. This is after we bought a truck that developed the Ford "death wobble" and returned the vehicle at a loss. We had a suburban for 20 years and no issues. Ford, while facing multiple lawsuits on many cars, will not own up to factory mistakes. 3 misdiagnosis and then a bandaid fix without accountability of how extensive the problem was with the vehicle. Ford corporate did not ask for pictures and refused to give us email address contact information for the legal department. Ridiculou.