Ford Expedition owners have reported 246 problems related to seat belt (under the seat belt category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Ford Expedition based on all problems reported for the Expedition.
The contact owns a 2020 Ford Expedition. The contact received notification of NHTSA campaign number: 26v344000 (seat belts). The local dealer was contacted and confirmed that parts were on backorder. The contact was concerned that the vehicle could not be rented because of the open recall.
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The contact owns a 2019 Ford Expedition. The contact received notification of NHTSA campaign number: 26v344000 (seat belts); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue.
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The contact owns a 2019 Ford Expedition. The contact received notification of NHTSA campaign number: 26v344000 (seat belts); however, the part to do the recall repair was not yet available. The contact stated that while pulling into the driveway under 5 mph, an explosive sound was coming from the front passenger’s side of the vehicle. The vehicle was parked and the contact exited the vehicle and performed an online search. The dealer was contacted about the failure, and the contact was advised that the front passenger’s side seat belt retractor pretensioner might have deployed. The contact inspected the seat belt and confirmed that the seat belt had retracted and locked. The vehicle was taken to the dealer, where it was confirmed that the front passenger’s side seat belt retractor pretensioner had deployed without impact and the failure was associated with NHTSA campaign number: 26v344000 (seat belts); however, the part to complete the recall repair was not yet available. The contact was provided a loaner vehicle. The manufacturer was notified of the failure via online chat, a case was filed, and the contact was advised that a callback was forthcoming. The contact called the manufacturer, who later sent an email, advising the contact to continue driving the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 163,000.
The contact's wife owns a 2019 Ford Expedition. The contact stated that after refueling and restarting the vehicle, his wife was driving away from the gas pump at 5 mph when the vehicle experienced a sensation resembling a rear-end collision. The front driver side seat belt retracted and failed to unbuckle immediately as intended, unlatching only after multiple attempts. The driver sustained a shoulder laceration and body soreness, requiring a telehealth medical consultation. Following the failure, the seat belt became inoperable. One day prior to the failure, the air bag warning light illuminated. The contact associated the failure with NHTSA campaign number: 26v344000 (seat belts); however, the part to complete the recall repair was not yet available. The dealer was contacted and associated the failure with the recall. The vehicle was not repaired. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 88,539.
While driving my 2019 Ford Expedition on the interstate at approximately 75 mph, the driver side seatbelt suddenly and unexpectedly locked up and forcefully retracted without warning. At the same time, there was a loud popping sound resembling a small explosion, followed by a visible puff of smoke and a noticeable odor. There was no collision or impact that would have caused the seatbelt system to activate. The seatbelt tightened forcefully against my body cause me pain and injury. The seatbelt remained locked and could no longer be moved or adjusted. This incident created a serious safety hazard because it occurred unexpectedly while I was traveling at a highway speed. The vehicle and affected seatbelt are available for inspection. The cause of the malfunction has not yet been confirmed.
On October 22, 2026, the front passenger seatbelt pretensioner in our Ford Expedition unexpectedly deployed while the vehicle was running. There was no collision or accident. The deployment caused the seatbelt to rapidly retract and resulted in an injury to my wife. She experienced significant shoulder/collarbone pain. We sought medical attention, and she underwent x-rays and a CT scan. Although the initial diagnosis was a sprain rather than a fracture, she continues to experience pain. Ford issued safety recall 26s34 / NHTSA 26v344 on may 27, 2026, specifically identifying inadvertent deployment of the driver or front passenger seatbelt retractor pretensioners. The recall notice stated that a remedy was not yet available.
Manufacturer recall number26s34 NHTSA recall number26v344 Ford promised a remedy by 9/30/2026. There is still no remedy.
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The contact owns a 2018 Ford Expedition. The contact stated that while the vehicle was parked, her daughter became entrapped by the rear passenger-side seat belt. The seat belt continuously clicked tighter, forcing the contact to cut the belt strap to free her daughter. The contact received notification of NHTSA campaign number: 26v344000 (seat belts), which the contact associated with the failure. The dealer was contacted. The manufacturer was contacted and stated that because there was no recall regarding a rear passenger-side seat belt failure, assistance could not be provided. The failure mileage was approximately 98,650.
The contact owns a 2019 Ford Expedition. The contact received a notification of NHTSA campaign number: 26v344000 (seat belts); however, the part to do the recall repair was not yet available. The contact stated that while his daughter was sitting in the front passenger-side seat, the front passenger-side seat belt suddenly retracted with force, the seat belt retractor locked, and there was white smoke. The contact's daughter sustained severe mental distress. The local dealer was contacted and referred to the NHTSA hotline to file a complaint. The failure mileage was approximately 155,000.
Driving to pick up my son from school (in a school zone under 20 mph) while my daughter was in the back seat, we hear a loud noise sounded like a gun shot, I immediately pull over somewhere safe got out and checked the outside of my car, didnt notice anything so I opened the passenger side front door to find the plastic covering piece near the seat belt had broke off, finding the airbag had exploded, the seat belt is no longer usable, this is my only vehicle as a family of 4 with two children. I also reached out to several local dealerships neither are able to help with a loaner for the time being. In fact I was instructed by Ford headquarters to keep driving the vehicle even though it does not have operating seatbelt and throwing codes on my dash.
While sitting in my car, in my driveway, I heard a loud boom, smoke, and a horrible “burning firework” smell. I jumped out of my car crying thinking my car was about to explode- later discovered my seatbelt to be extremely tight and locked. It is a recall that has no fix. It is unsafe to drive and I have been told not to drive it by dealerships which I haven’t, but the Ford dealership will not take it in service bc they said they can not repair it when there is no remedy. It is against the law to not wear a seatbelt in the state of [xxx] and puts the driver at large safety risk. Every light on my dash is now lit like a christmas tree, check engine, seatbelt, and airbag. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
The contact owns a 2019 Ford Expedition. The contact received notification of NHTSA campaign number: 26v344000 (seat belts); however, the part to do the recall repair was not yet available. The contact stated that while the vehicle was parked, the driver’s side seat belt pretensioner inadvertently deployed. The supplemental restraint system warning light remained illuminated. A dealer was contacted; however, the vehicle was not diagnosed or repaired because the part to do the recall repair was not yet available. The contact stated that the manufacturer failed to repair the vehicle in a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 111,000.
A loud “explosion” or “pop” was heard on the driver side area of vehicle. The seatbelt will extend or move. There is an active recall (Ford recall # 26s34) and Ford will not fix the issue or make it right.
My 2019 Ford Expedition is affected by Ford safety recall 25s31, which is related to the front seat belt retractor/pretensioner. The front passenger seat belt is currently stuck and cannot be used, making the front passenger seat unsafe and unusable. I contacted Ford and a Ford dealership regarding this safety recall and the defective seat belt. I was informed that the recall repair could not be completed because the necessary remedy/parts were not available. I have also contacted Ford seeking assistance because I cannot safely transport a passenger in the front passenger seat. This is a serious safety concern because the passenger seat cannot be safely occupied without a functioning seat belt. The vehicle and defective seat belt are available for inspection. I am filing this complaint because I need the safety recall repaired as soon as possible, and I am concerned about the continued delay in obtaining the necessary recall repair or replacement parts.
The aluminum around the cup holders has been peeling for over a year. It sliced my finger and my [xxx] foot. It is very sharp and I am currently holding it down with tape. There is a safety recall but no solution. When will there be a solution for this? next, all my seatbelts immediately lock once retracted out to buckle. This makes moving around in the seat hard since it automatically locks and when trying to buckle. If you don’t pull it out far enough to buckle, it will lock where it is and you have to retract it back to unlock it. There is a recall for this too with the front seat belts but it specifically happens with my back seatbelts. This has happened since I bought the car in 2020z information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
While operating the vehicle, the seatbelt retractor unexpectedly misfired and deployed with explosive force directly adjacent to my left ear. As a military veteran who already manages service-connected tinnitus, the concussive sound—comparable to a gunshot—significantly aggravated my condition, resulting in elevated ringing and heightened health impacts. ?furthermore, the seatbelt mechanism is now permanently locked in a compromised position. This creates an unsafe driving environment, as it squeezes me tightly against the seat and distances me improperly from the steering wheel. ?this failure has severely impacted multiple aspects of my daily life: ?professional impact: my role as a security project manager requires frequent travel between various operational sites. The current condition of the vehicle makes commuting unsafe and directly impedes my ability to perform my job duties. ?health & lifestyle: the physical discomfort, combined with the severe aggravation of my pre-existing ear condition and the general disruption to my family's routine, has caused significant distress. ?following the incident, I contacted Ford frontline support, documented the situation, and received a case number. I was advised to bring this case number to my local Ford service department to secure a courtesy vehicle or loaner. They could not provide loaner and has sent me to hertz ?as a loyal, repeat Ford customer who has purchased multiple vehicles from the brand. Given the safety implications and the disruption to my work and health, I request immediate assistance regarding a safe, long-term resolution and appropriate temporary transportation. ?.
On September 24, 2026 around 4:10pm, the driver's front seatbelt retractor/pretensioner on my 2019 Ford Expedition unexpectedly malfunctioned and deployed while I was driving on the interstate approximately 70 mph. There was no collision or crash. The seatbelt made an extremely loud popping sound and immediately tightened and locked so tightly around me that it made a rash/burn on my neck. The vehicle has an open seatbelt pretensioner recall, and the airbag warning light had illuminated prior to this incident. I called the local Ford dealer when the light came on, they told me it was not related to the seatbelt recall. I contacted a Ford dealer after the incident and reported what happened, but the vehicle and component have not yet been inspected or confirmed by the dealer, manufacturer, police (told me they would not dispatch and I needed to take it to the dealership), insurance company, or an independent service center. I also contacted Ford corporate customer service and they told me I did not need to operate the car, but there is not a fix until September 30. The local dealer told me that I could bring the car to them and pay out of pocket to get it fixed, if it was the same fix the recall suggests then I would be reimbursed, my worry is, what if they fix it but then the recall suggests a different way to fix it? the vehicle and component remain available for inspection upon request. I am concerned that the unexpected deployment of the driver's pretensioner created a serious safety hazard and that another affected seatbelt in the vehicle could malfunction and cause injury to another occupant.
The contact owns a 2019 Ford Expedition. The contact stated that while driving 50 mph, the driver's seat belt pretensioner deployed inadvertently with an explosion and smoke filled the cabin of the vehicle, and the seat belt latched very tightly. The contact freed himself from the seat belt; however, the seat belt no longer retracted and became inoperable. The contact stated that an air bag module warning light was illuminated. The contact stated that there was a gun powder odor inside the vehicle. The manufacturer was notified of the failure but offered no assistance in replacing the seat belt and pretensioner. The dealer was notified of the failure but offered no assistance. The contact received notification of NHTSA campaign number: 26v344000 (seat belts); however, the part to do the recall repair was not yet available.
Beginning xxx, the vehicle's restraints control module repeatedly warned of a fault with the passenger seatbelt retractor pretensioner circuit, via in-vehicle warning light and Ford app alert. This warning recurred on xxx, and again on xxx, each instructing the owner to contact an authorized dealer as soon as possible. On xxx, the vehicle was brought to clement Ford in [xxx] for diagnosis. Service technician [xxx] confirmed via text message that the diagnostic codes were secondary codes tied to the open recall for the seatbelt pretensioners, and stated that "the pretensioners have been placed on hold for that recall. " the technician advised the owner to wait until the recall remedy was released, have the recall repair completed, and verify the concern was resolved at that time. On xxx, the owner again contacted [xxx], this time in connection with a required state safety inspection for license plate renewal. The vehicle passed the safety inspection. In the same exchange, the owner again asked about the open recall, and [xxx] confirmed in writing: "the seatbelt recall is on hold and can not be done at this moment. . . Nothing can be performed at this time. We are just waiting on Ford to get things going. " no interim repair, part replacement, or other remedy was offered or performed on either occasion. On xxx, at approximately 1:40 pm, at 79,000 miles, while driving with the engine on and under normal conditions — no collision or impact event — the front passenger seatbelt retractor pretensioner deployed inadvertently. The deployment produced a loud explosion-like sound and a strong odor resembling gunfire/gunpowder. The belt immediately locked tight across the occupant's chest and would not retract or extend, causing an abrasion injury to their arm. This is the exact failure mode described in NHTSA recall 26v344: driver and/or front passenger seatbelt retractor information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
On xxx, I experienced a serious safety incident involving my 2019 Ford Expedition, VIN [xxx]. My family and I were parked at a lowe’s with the vehicle running but completely stationary. I was in the driver’s seat wearing my seat belt. Without any collision or impact, there was a sudden loud pop and the driver’s seat belt forcefully tightened around my chest. It was violent enough that I initially thought another vehicle had struck us from behind. Immediately afterward, smoke/haze appeared inside the cabin and moved toward the windows, accompanied by a strong chemical/burnt odor. My family and I immediately exited the vehicle and remained outside for approximately 30–40 minutes before entering again. Lowe’s may have surveillance footage confirming that the vehicle was stationary, no collision occurred, and we exited immediately afterward. The driver’s seat belt has not functioned normally since the incident. The vehicle had also displayed an airbag/srs warning light prior to this event. I have photographs documenting the condition of the seat belt immediately afterward. I contacted Ford customer relations. The first representative requested my social security number, which I declined to provide, and then requested an account number I did not have. The interaction became hostile, and he told me I was “terrible. ” when I asked to speak with a supervisor because of his behavior, the call was disconnected. I called again and spoke with a more courteous representative. She initially stated that she could not find a recall associated with my VIN. I asked her to review NHTSA information regarding the Expedition seat-belt pretensioner issue, after which she located the recall information I was referring to. When I requested escalation, she said a supervisor would contact me Monday but also stated that the supervisor would give me the same answer. Ford has not provided a repair, rental/loaner, towing assistance, or another transportation solution information redacted pursuant to the freedom of information act (foia), 5.
I was driving my 2019 Ford Expedition normally. The driver’s seat belt suddenly and rapidly tightened around me. I heard a loud popping sound immediately after the rapid tightening. The seat belt then appeared to malfunction. The force and sudden movement of the seat belt caused burns to my neck and collar/chest. There was no collision, crash, or other impact preceding the event.
Both second-row captain’s-chair seat-belt buckle assemblies are separating. The driver-side buckle has separated enough that it will no longer latch, and the passenger-side buckle is beginning to separate in the same manner. These are inflatable second-row seat belts. The vehicle has not been involved in a crash and the restraint system has not deployed. Ford replacement parts jl1z-7860045-ff and jl1z-7860044-ff are reportedly discontinued or on indefinite backorder, leaving no available repair for these occupant-restraint failures on a 2021 Ford Expedition. Because both buckle assemblies are showing the same failure, I am concerned this is a common safety defect.
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The passenger seat belt tensoner deployed while at the dealership. Ford says there are no parts to fix the issue and the seat belt in inoperable. The recall keeps getting pushed back.
My 2020 Ford Expedition has an open Ford safety recall 26s34 involving the front seat belt retractor/pretensioner. My driver’s seat belt is now completely unusable (shredded and locked in place), making the vehicle unsafe to drive. Ford and the dealership have confirmed that the recall applies to my vehicle, but I have been told the permanent recall part is currently unavailable. I was told that if I want a functioning driver’s seat belt while waiting for the recall part, I must pay out of pocket to have a temporary/older part installed. I explained to Ford that I cannot safely operate the vehicle without a functioning driver’s seat belt and asked what no-cost solution Ford would provide while its recall remedy is unavailable. I requested either a covered temporary repair or alternate transportation and asked for the matter to be escalated. Ford customer service refused to transfer me to a supervisor, and the representative ultimately disconnected the call. I am requesting NHTSA review whether Ford is meeting its obligations under this safety recall when an affected vehicle currently has an unusable driver’s restraint, the recall remedy is unavailable, and the owner is being required to pay out of pocket to restore a functioning restraint while waiting. Ford case #cxh09305259.
My vehicles warning lamp came on 9/10/2026 and I'm honestly nervous to drive with that recall because it affects my driver seatbelt and airbags. At first, it was just a known recall but when it personally affected my vehicle being that my warning lamp came on, I called a Ford dealership near me and they all stated that I had to wait because the inspection can't be completed yet until they get the parts from Ford which won't be for a couple weeks to a month. I am wondering if I can get a loaner vehicle until this is fixed because this is a very serious issue if I were to get in a car accident and not be protected. That is a huge lawsuit waiting to happen. I just don't feel safe driving it with that issue because those are my main sources of protection when a car accident occurs.
While driving my 2019 Ford Expedition the passenger airbag deployed unexpectedly. This resulted in the seat belt not retracting or extending. There were no warnings, messages or problems prior to this occurring. Yes, safety was put at risk by the airbag deploying unexpectedly and the seat belt quickly retracting , it was very startling. This also caused damage to my passenger seat.
The contact owns a 2020 Ford Expedition. The contact stated that while driving at an undisclosed speed, the parking brake warning light illuminated. The vehicle was taken to the dealer. The contact was informed that parts were unavailable to repair the vehicle. The contact stated that the vehicle was unsafe to drive with the unrepaired seat belt recall. The contact received notifications of NHTSA campaign number: 26v344000 (seat belts), 26v368000 (structure), and 26v402000 (power train); however, the parts to do the recall repairs were unavailable. The failure mileage was approximately 60,000.
I started by 2019 Ford Expedition and was driving through a parking lot at a low speed when there was an explosion sound (comparable to a gun shot over my left shoulder as the driver). My seatbelt pulled in and locked down. My car smelled like a firework had been set off and there was a white-grey powder across my lefts. I immediately stopped and parked my vehicle. I had my passenger move to the back of the car as a safety precaution. It took effort to get the belt to unlatch and off. We moved the vehicle to a safer parking spot and had it towed to david mcdavid - ftw. I have a seatbelt burn on my neck. My left shoulder, across my chest, and right hip are very sore today. We received the recall notice the day prior. However, the letter states that: Ford has not issued instructions to stop driving your vehicle…. Had this happened while driving at a faster speed, the incident could have very easily been catastrophic. My concern now is that the dealership is trying to say this is an interior trim concern, and Ford’s customer service could do nothing other than repeat their script that there is no remedy at this time. Their advice lent the consumer to saving receipts for rental and/or repair with faulty parts until the advanced notice becomes an active one. I have no vehicle to drive, I have mild injuries, and we have zero support from Ford. Making matters worse, our dealership is wanting to charge us for inspecting the vehicle and calling it an “interior trim concern”, while listing the seatbelt retractor inspection right after it for free. These are the same issue.
My 2019 Ford Expedition is subject to Ford safety recall 26s34 (NHTSA recall 26v344), involving inadvertent deployment of seat-belt retractor pretensioners. The driver's-side seat-belt pretensioner has deployed, causing the seat belt to retract and lock in a position where it physically cannot extend far enough to fit around the driver. As a result, the driver's seat belt is completely unusable, and the vehicle cannot be safely operated. Ford previously issued an advance recall notice indicating that a remedy was anticipated by September 30, 2026. As of October 24, 2026, I have not been provided with an available remedy. I have contacted Ford customer service multiple times and spoken with representatives regarding this issue. Ford has informed me that because the recall remains classified as an advance notice, its current policy does not authorize rental vehicle assistance. The dealership has also indicated that it cannot provide a rental without authorization from Ford. I have explained repeatedly that this is not simply a vehicle awaiting a recall repair. The recalled safety component has already failed, leaving the driver's seat belt unusable. Despite these circumstances, Ford has not provided an authorized no-cost repair plan or alternative transportation assistance. I am requesting that NHTSA review this actual failure of a recalled safety component and Ford's response, as the vehicle cannot be safely driven in its current condition.
The contact owns a 2019 Ford Expedition. The contact received notification of NHTSA campaign number: 26v344000 (seat belt). The contact stated that while driving 5 mph with his wife seated in the passenger’s seat, the check engine warning light illuminated. The contact stated that approximately 5 minutes later, the passenger’s seat belt pretensioner exploded. The contact's wife sustained stomach bruises when the seat belt tightened on her stomach, and the contact released the passenger from the seat belt. Medical attention was not needed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 78,000.
The contact owns a 2020 Ford Expedition. The contact stated that while parking, the passenger removed their seat belt. As the seat belt retracted, there was a very loud explosion sound. A cloud of dust was observed, and the passenger-side seat belt became extremely tight. The contact stated that the vehicle shook, and the sound and movement originated from the passenger-side seat belt retractor housing. The contact received notification of NHTSA campaign number: 26v344000 (seat belts); however, the part to perform the recall repair was unavailable. The vehicle was taken to a dealer, where it was diagnosed with the failure related to the recall; however, the dealer stated that the contact would have to pay out of pocket for the repair. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 87,849.
The contact owns a 2019 Ford Expedition. The contact received notifications of NHTSA campaign numbers: 26v402000 (power train), 24v099000 (seat belts), 26v344000 (seat belts), and 26v368000 (structure); however, the parts to do the recall repairs were not yet available. The contact was mostly concerned about NHTSA campaign number: 26v402000 (power train) recall. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was notified of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.
My 13 year old daughter and I were driving home from softball practice, and mid conversation, without warning, it felt like something rammed into us from the side of my car. We were coasting at a cool 40 miles per hour and were winding down after a long day. My daughter yelped that her seatbelt was suffocating her. My mind was racing but I didn't see a vehicle that anywhere that looked like it actually hit us. After further researching the issue, I discovered that the massive boom we felt in my vehicle was most likely the pyrotechnic charge firing inside the seatbelt retractor assembly. My daughter's seatbelt instantly retracted tightly, and my daughter had to unbuckle quickly. I'm glad I was still with it enough not to stop right there because no doubt we would've been hit on the highway, and her sitting there without a seatbelt. We pulled over and inspected our vehicle but no sign of a wreck, confused we googled exactly what had happened and were in shock to find that the seatbelt had deployed like a bomb in our vehicle. The recall has been noted without a remedy on both the dealer's website as well as NHTSA, however, we were never notified by mail. The vehicle was inspected previously, and the dealership noted that it had the recall without communicating with us. This happened without warning, messages, or anything else. My driver side seatbelt did not work effectively like it would if we were indeed in a crash, so I felt like someone wrecked into us and I basically didn't have a seatbelt restraint because the vehicle did not recognize the deployment of the mechanism as a "wreck". My neck down to my back hurts and has continued to be sore from the incident. I have been hit by vehicles before over my lifetime, and this felt much harder than any hits I have encountered.
The passenger-side seat-belt retractor pretensioner, which is part of the supplemental restraint/airbag system, malfunctioned. The pretensioner apparently deployed without a collision, and the passenger seat belt became permanently locked and unable to retract or extend. The vehicle and failed component remain available for inspection upon request. My safety and the safety of my passengers were put at risk because the pretensioner activated unexpectedly with a loud explosion-like bang, a burning or chemical smell, and movement of the passenger-side interior panel. The passenger seat belt is now unusable, leaving that seating position without a functional restraint. The unexpected deployment could also have startled the driver and caused a crash, and I am concerned that other restraint components may deploy unexpectedly or fail during an actual collision. The problem was confirmed by an authorized Ford dealership. Before the failure, the airbag warning light illuminated. I took the vehicle to the Ford dealership, where personnel looked it over and scheduled an appointment for August 28, 2026. At that appointment, the dealership performed diagnostic testing and documented code b007f for an open passenger-seat-belt pretensioner circuit. The dealership also confirmed that an open Ford field service action appears in oasis for this concern but stated that the campaign is currently on hold until Ford releases the repair. The vehicle has been inspected by the Ford dealership but, to my knowledge, has not been inspected by Ford corporate representatives, police, insurance representatives, or another independent service center. The airbag warning light was the warning symptom that appeared before the unintended deployment. After the failure, the passenger seat belt was locked, the airbag light remained illuminated, and the dealership’s diagnostic test confirmed the pretensioner-circuit fault.
The contact owns a 2020 Ford Expedition. The contact stated that while driving 60 mph, there was an abnormal sound coming from the vehicle, and the front driver's side seat belt retractor pretensioner independently deployed. The contact stated that there was no crash or any impact to the vehicle to cause the inadvertent deployment. The vehicle was pulled over to the shoulder of the road and then driven to the residence. The vehicle was towed to the dealer; however, a diagnostic test was not performed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notifications of NHTSA campaign numbers: 25v197000 (seat belts) and 26v344000 (seat belts); however, the parts to do the recall repairs were unavailable. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 66,230.