Two problems related to automatic transmission torque converter have been reported for the 1997 Ford Explorer. The most recently reported issues are listed below.
Is this legal to sell a vehicle new or used with serious safety recalls, they have jeopordized my safety in this vehicle. Sudden engine acceleration and tachometer re-line at passing gear. Shifting into low gear prior to 1800rpms. Engine noise at start up. Overheating causing damage to the transmission, I. E. Torque converter failure. Idles at 1200. Rpms and fluctuates. What ethics do these dealer possess and do they not safety inspect them prior to sales, they let me drive off the lot. This vehicle is currently in service for the failed parts after purchasing it on novemeber 1,2000. I have firestone at tires yet to be inspected.
This vehicle has a emmisions related torque converter problem which must be repaired by an authorized Ford dealer. It effects the the shifting of the transmission and the engaging of the torque converter. This problem was reported to the dealer on August 17, 1999 with 22,941 miles and again on February 2, 2000 with 32,304 miles. The dealer stated it was a normal characteristic and since no trouble lights come on that the Ford division would not be willing to do anything about the problem. This is Fords problem not mine I have been driving this vehicle under much stress daily and Ford needs to own up to the problem and make the repair at their cost not mine. Ford made the faulty vehicle and I should not be left with the expense of fixing their faulty equipment. Let me add torrington Ford will not be involved in this nor will they touch this vehicle. The Ford dealership will be of my choice and I want a loaner vehicle while the repair is being made. I don't care if they have to replace the transmission, torque converter, front driveshaft and the pinion seal. This vehicle is faulty and it will not be at my expense. Thank you, diane urso.