general problems of the 2000 Ford Explorer

See attached document for complaint.

The contact owns a 2000 Ford Explorer. The contact stated that upon pulling into a gas station, both a white and black colored smoke began to emit from the vehicle without warning. Before the contact could fully react, the vehicle soon caught fire. The contact managed to pull away from the gas pumps as a gas attendant brought out fire extinguishers that they both used to exterminate the fire. The fire department arrived at the scene; however, the contact was unsure if a fire report was filed. The contact suffered minor scrapes and bruises as a result of the fire but did not seek medical attention. The vehicle had yet to be repaired and remained at the gas station. The dealer nor the manufacturer had yet to be notified of the failure. The failure mileage was approximately 223,000.

The contact owns a 2000 Ford Explorer. The contact stated while driving approximately 30 mph, the vehicle stalled. The contact stated that there were several unknown warning lights illuminated. The contact stated that the failure was intermittent. The contact had not taken the vehicle to the local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 153,000.

The vehicle is subject to sudden unexplained acceleration while both in motion and stationary.

2000 Ford Explorer. Consumer writes in regards to recall states engine running without ignition key could start a fire. Consumer states thought dealership repaired recall problems. Vehicle exploded seven minutes after consumer exists vehicle.

Sudden acceleration from stop in parking lot.

Tl-the contact owns a 2000 Ford Explorer. The contact stated that she parked the vehicle and as she proceeded to walk away, the vehicle caught on fire without warning. The contact stated that the fire originated from under the hood. The fire department was called to the scene to extinguish the fire. A fire report was filed and no injuries were reported. The vehicle was destroyed. The manufacturer was not notified of the incident. The VIN was unknown. The failure mileage was 173,000. Kmj.

2000 Ford Explorer went up in flames. Reported it right away to Ford and was given a case number. They told us to take it to a Ford dealer in the area. After months and months and months of getting no response we kept getting the run around then told that it had nothing to do with any defect. We recently got a recall letter from Ford for the exact thing that happened to this car causing it to go on fire and Ford will not respond. They say that the claim has been closed and that the original decision (which we never received) stands and they will not respond to us any longer. How can this be acceptable. See Ford safety recall #05s28 it is exactly what happened to the Explorer.

The contact owns a 2000 Ford Explorer. The contact was driving 35 mph when smoke emitted from the rear end of the vehicle. The contact exited the vehicle and noticed flames coming from under the vehicle. The vehicle was destroyed. The police and the fire department were contacted and a police report was filed. The vehicle was towed to a local repair shop. The manufacturer was not contacted. The vehicle was not repaired. The failure and the current mileages were 179,000.

Vehicle engine compartment firewall wiring harness caught fire and partially melted shorting out electrical system while vehicle was was under steady load (3500 rpm) for less than 5 minutes pulling out a stump. Fire was under hood and was extinguished within seconds with water. Engine runs but dash warning lights periodically appear: engine, abs brakes, gas cap, etc.

This is to report a fire in a 2000 Ford Explorer: on Friday, 25 Nov 11, 5 adults (my husband, 2 sons, daughter-in law, and myself) and 2 dogs, left bethlehem PA for our family christmas trip in our 2000 Ford Explorer, pulling a utility trailer. The intent of the trip was to start at a christmas tree farm, cut down 3 christmas trees, haul them in the trailer and continue with several other christmas related traditional stops. My husband, drove approximately 45 minutes north to bissel’s christmas tree hill in lehighton, PA. He did not use cruise control because we were pulling the trailer. The trip was fine with absolutely no indications that anything was wrong with the vehicle. It also had not had any service done to it recently (a question frequently asked to us). He parked the vehicle along an embankment at the tree farm and we all were in various stages of getting out of the car with the dogs when someone nearby yelled to us that our car was on fire. She repeated it as we looked to see who she was addressing. We looked at our car and saw that under it, fire balls were hitting the ground from what appeared to be the center of the engine. My husband attempted to open the hood and smoke was immediately pouring out of the engine. We all quickly got away from the vehicle. My one son immediately called 911 and my other son ran nearby to try and find a fire extinguisher. The smoke quickly turned into a full blown fire. The complete front of the vehicle, along with the embankment nearby, was ablaze. The mahoning valley police came, then the fire captains, then 2 full fire trucks from lehighton and mahoning valley fire departments. They quickly extinguished everything, along with the vehicle we lost my purse, jackets, and other miscellaneous valuables that were on the floor of the front seat and in the glove compartment.

My Ford Explorer caught on fire. All I saw was cloud of smoke. Then people started yelling and blowing their horn at me, the unbelievable, that my car was on fire.

Spark plug closest to driver does not seat and comes out. Not a full blow out of it, but the plug feels real loose. I tried new plug but it still feels loose.

The contact owns a 2000 Ford Explorer. While driving approximately 30 mph, another driver informed the contact that there were flames underneath the vehicle. She pulled over onto the side of the road and noticed flames underneath the vehicle and the hood. The contact quickly removed her children and child seat from the vehicle. In a matter of seconds, the hood burst into flames. The vehicle was destroyed and towed to the junkyard. The insurance company will not investigate the failure because the vehicle did not have complete coverage. The miami midway police department filed report number ppoc9a02c02188. The current and failure mileages were 96,000.

I am deeply disgusted with your service. I had filed a complaint online and on the phone about the vehicle I have specified on this online system. This was done back in 2011 and followed through with the manufacture and the CA state dept. Of investigations with dmv. I had also sent the 20 page or so complaint directly to a CA state senator. I was sold a vehicle with a fire recall still in effect and registered to the auto dealer of auto west group. The vehicle come to find out had well over 15 safety related recalls in its hisotry. For a number of years I have been trying to aquire copies of what I had sent into your department, the ftc, the state of California and the bureau of auto repairs. Now I find that I am being stonewalled and being told things like they no longer have any records of the problems. I never received a replacment vehicle and I was in fact a victim of financial fraud associated with the purchasing of this vehicle. Bank of America and the used vehicle department at the dealer. Since this time the state of California had enacted a few new lemon law protections. I am certain that my paperwork and complaint write-ups assisted in serving the legislation. It couldn't be more apparent that I am being harassed as a whistle blower. . I have received no information or followup letters from any source. All of them are simply trying to pretend I do not exist. Their has been no resolve of this matter.

: the contact stated the engine rattled and the vehicle needed the engine bolts tightened to resolve the issue. The vehicle had been to a private mechanic but not a service dealer.

Over the past three to four months my 2000 Ford Explorer (6 cylinder w/ sohc engine) has developed a problem with the engine. The problem occurs on an intermittent basis. At times the engine will not start. When it does start it will not idle and dies unless the rpm's are manually held at a high enough level to allow the engine to run. When braking at any speed the engine will die when the automatic transmission shifts from a higher gear to a lower gear allowing the rpm's to fall between shifts. This requires shifting the car into neutral to re-start with a loss of all power steering and braking functions. A first it seemed the problem only occurred after the car was parked outside during hot days. Now the problem occurs at different times and different weather conditions. The car recently had the fuel system serviced (along with the 65k recommended service package) at a local Ford dealer. The problem persists. I wrote to consumer reports magazine and they suggested I forward this information. *b.

I have a 2000 Ford Explorer with 46,000 miles on it. I noticed a delay going into first gear on transmission. Took car to dealer and they repaired transmission to the cost of $2900. I am 61 years old and drive very little. I expected at least 100,000 miles from this vehicle before major problems. Dealer found elc trans diagnostic found internal wear. Found inter and od servo piston hard 2-3 shift valve sticking. R/r valve body. Pistons overhauled and flushed cooler lines . Replaced control assembly,gasket, piston and rod, screen assembly, converter assembly & fluid.

Head gasket defective. Coolant is mixing with the oil. $2000 repair job.

: the contact stated while the vehicle was parked in front of the residence, a noise was heard, then fire was noticed coming from under the hood. The contact called the fire department who extinguished the fire and reported the fire as electrical failure from the speed control system. The contact took pictures of the charred vehicle. The insurance company deemed the vehicle a total loss. The dealership was contacted but never returned the call. The manufacturer was also contacted who informed her the vehicle was not included in any recall pertaining to the speed control system due to the VIN. The fire department had not determined what caused the fire, however, the consumer had read about reports where vehicle were catching on fire due to faulty cruise control switches. Updated 12/13/06. Updated 04/03/07.

I have a letter I sent to Ford motor corporation and will attach to this e-mail.