Table 1 shows one common unknown or other related problems of the 2002 Ford Explorer.
| Problem Category | Number of Problems |
|---|---|
| Unknown Or Other problems |
While coming off a freeway my car suddenly jerked and the transmission failed. Causing my vehicle to stop. When trying to move forward the car began to try to roll backwards into the car behind me. I was lucky I was coming to a stop rather then going full speed on the freeway. After much research I have found that this is an all too common problem with this make model and year. The transmission now needs to be completly rebuilt according to 2 mechanics.
I just had my car serviced for a recall at cherokee Ford in woodstock GA. Just 3 days later, my vehicle stopped working in the middle of a very busy street and I was unable to restart it. I was very lucky not to be hit. It would have been tragic.
This is an update to complaint no. 10459987. After looking at the car records, we discovered that during a service of my transmission, Ford factory required the dealership to cut the metal transmission line and installed a rubber line with a filter. If they did not install the filter, then the warranty would have been void. After installing, no one ever inspected or replaced the line or filter. It was simply forgotten. 75,000 miles later the rubber line was resting on the exhaust, which burned a hole and caused transmission fluid to leak and spray onto the catalytic converter and caught fire. We were lucky in that we saw the smoke early and no one was injured. I am concerned there are more cars out there with this retro-fit filter on the transmission that no one is inspecting or maintaining because it is not on an official maintenance schedule.
While driving my car to work, I came to a stop sign at the end of my road, like I do every morning. However, on this morning, as I tried to accelerate from a complete stop, my car bogged down which left me in the road for seconds longer then was safe. There was a car speeding around the curve, and my car would not accelerate like it should. Finally, and thank god, it jammed into gear, and me and my one year old son were not injured. Also, on that same day, my car starting skipping while in first gear, which also was a safety hazard because it was jerking so hard, it was hard to keep in under control, plus it also slowed my progression across highly congested areas down, which also put my safety at risk. We took my car to the shop, and the repairman stated that my transmission was having problems with first gear and overdrive. There had been no previous warning or indicators that something was wrong with my transmission until the day of. We had the fluid checked and the engine checked. Nothing was wrong that we could have prevented.
Hi I have a 2002 Ford Explorer that I have only had for 7 months and approximately 1 week ago my car started to have problems shifting gears while driving. Not long after that my check engine light came on and my o/d light came on, so I took it to autozone to get the code read and they told me it was a pressure control selenoid b (code-p0775). I went home and started searching on the internet about the code and found what it was and I also saw thousands of people complaining about the same problem. Ford knows about this issue about their faulty transmissions and they refuse to issue any recalls to fix the problem. I think its outrageous that we, the owners, have to pay for this expensive repair when its not our fault. I feel like since the transmissions for this car is faulty and is known to fail at various times and miles, which are too low for a transmission to fail, fors should be held responsible for this problem because it is definately a safety issue because the transmission can fail at anytime which have caused many accidents and will cause more accidents and deaths until Ford take responsiblity for their actions and recall the transmissions. I have two small kids that are in the car with me on a daily basis and I travel on the highways all the time and this is going to be very dangerous for me to do now. I dont know what to do becuase I dont have any money to repair or replace the transmission and this car is the only car that we have for transportation. We all need help to get Ford to do a recall.
This transmission isn't due for it's first service until 150,000 miles. With no way to check fluid levels there is no way for the owner to prevent failure. There has never been any indication of leaks ( no oil spots on driveway). Transmissoin just quit.
Timing belt tensioner. . . . . . My car is making noises and every mechanic I take my truck to either tell me to get a new motor or sell it and no mechanic wants to work on it because its so complicated. . . :/ as a single mother either option is not an option. . . . Both my driver and rear pasenger window motors broke, I already put in a new transmission 3 months ago. . . And now this. . . . . I took it to the dealership on 11/10/11 and its funny how they kind of laugh abou this model of vehicle and give me the same look that other mechanics give me about how the tensioner is on the back of the vehicle and they'd need to take the entire engine out to repair it, and if you dont repair it there is a chance that the tensioner will break and cause the entire back part of the motor to break. . . . . . This needs to be looked into and recalled since there are so many drivers with the same problem on the same model. Please help. . Please refer to the thousands of complaints at the following site. . . Read more...
In my 2002 Ford Explorer, the cel came on, along with the o/d off light blinking. It started to make a whining noise, and the next day, the car would not shift into second gear. It would only stay in 1st gear and would only go about 20 mph. I now have to replace the transmission or have it rebuilt.
The transmission has a 5 second delay when going into reverse or drive. The car transmission jerks forward suddenly and randomly shifts into a higher or lower gear while driving. There is a loud grinding noise while the car is running and while the gears are shifting.
The rear hinges gave way, and the back half glass exploded.
I have a 2002 Ford Explorer XLT, my transmission just recently went out. It has about 142,000 miles. I took it to a transmission specialist, to get it fixed, they took it apart, and told me it was costing $3,786. 60 to get it fixed/rebuilt! as of right now my truck is still in the shop, it has been there for 2 weeks now. There is no way can afford to pay that, I"m just a student. I did some research online and it turns out that there is thousands of people with the same problem; transmissions go out and the majority on the 2002 model. They rebuild the transmission, only for it to go out again. Some people have replaced/rebuilt their transmissions 4 or 5 times. I also read that these trucks can stop at any moment; anywhere. This is very dangerous, especially if on the freeway. I don't see why Ford, didn't recall this truck or this transmission. They need to take responsibility and fix the problem. I have no idea, what I am going to do to get my truck fixed. . Or maybe even replaced.
I was riiding along the highway in my 2002 Ford Explorer with my two kids on vacation. We had been driving for about 4 hours . I was using the cruise control. I came to a red light then contiinued on for about 2 miles than all of a sudden the check temp gauge came on and the guage was all the way hot. I waited for a safe place on the side of the rode to pull over. As soon as the truck was put in park smoke started coming in through the glove box and the hood. My son who was sitting in the passenger seat said his legs felt hot. A passerby pulled over and yelled get your stuff and get out of the truck. We had enough time to get what we could and run. The truck started to burn and all we could do was watch. We were stranded 4 hours from home. Luckily for us the good samaritans probably saved our lives. The truck went from hot to fully involved in a matter of a few minutes. By the time the fire dept. Came the truck was a total loss.
My vehicle surges forward when the brakes are applied. This has happened several times this month.
The trunk of my vehicle has developed a sizable crack in the rear panel only through normal use. I have seen this on a number of other similar vehicles and know it is not only me with this problem.
I have a 2002 Ford Explorer that I purchased 8 months ago. I have had to replace the switch that controls the windows 8 times now. The driver side window goes down while noone is touching it and will not go back up. I have jumped the window up and disconnected the plug until I could afford it every time that this has happened. The cost is about $200 to repair. I feel that this is a safety issue because it is so frequent and until a person can afford to fix the problem you have to jump your window and disconnect the plug, allowing none of the windows to go down. What if there was an accident and putting a window down was the only way for an adult or a child to get out of this vehicle? to me that is dangerous! and terrifying! in 8 months of owning a vehicle that I paid $6,500 for I have now put $1,600 into on top of it! and I will continue to have to do so if this problem is not recalled. I have taken the vehicle to 4 different garages and the only "fix" option I am getting is to replace the switch! there has to be something more than this if the switch is going bad every month or more! this last time it took a whole 3 days for the switch to go bad again! I understand that some people may feel as though this is not dangerous or is not a safety issue, but lets be real here. . . . . If the plug is not connected the windows cannot got down. So if there is a fire or an accident and this is the only way out people may die!! some people may say to just keep paying to have the problem fixed, however it is getting expensive and it is not truly fixing whatever the problem is! Ford made this vehicle and should have to fix this issue!!.
My wife was preparing to take our 3 children to school. She put our 2002 Ford Explorer in reverse and backed out of our driveway. After stopping, she attempted to shift into drive. The gear shift lever broke, leaving her with a car stuck in neutral. The keys are locked in the ignition and cannot be removed. After researching this online, I was very surprised to discover this is not a recall item and that Ford motor company's recommended fix is changing out the entire steering column. Is this really true?.
Over the years we have had repeated problems with the transmission. It jerks and struggles to change gears. When you travel at freeway speeds it whines and jerks when it changes gears and when you're stopped at a light it makes weird noises and hesitates when you put your foot on the gas. We have repeatedly had the transmission repaired over the years.
Gear shift in my 2002 Ford Explorer broke off while trying to put my car in gear. I have been informed by the local dealer that the part is part of the steering column and it would cost approx. $1200. 00 to replace. The part that broke is made of alumiumn and is only about 4-5 inches long. This was a danger to me because my driveway is on a slight incline. In addition if the vehicle went into reverse, I could of had cause property damage and how would I put the vehicle back in park?.
My 2002 Ford Explorer has a rear end noise it is really loud ive noticed many Explorers have the same problem. I have replace rear axle the whole rear end and the nise comes back I think its rediculous that I have to pay all this money to fix it when its a wide spread problem for Ford Explorers. Ford should have a solution by now and should fix it for free. The noise is a constant when driving.
I've had to replace two ball bearings in my 2002 Ford Explorer xls. First the back left and now the back right. With the latest, the back left, the tire on the back left was almost seizing up from the problem and my car was leading to the left and right from the grinding.
I have a 2002 Ford Explorer and the transmission just went out on it. I will tell the story from the begginging. Ok so I was about 30 mins away from my home and driving on the freeway back home when the od light started blinking very fast. Then I get off the freeway and stop and the red light then when I started to go the transmission started doing all sorts of crazy shit it was changing gears like crazy and finnaly settle out. Then right before I turn in my drive the transmission just quits! it just stopped! I put it in park then drive and nothing. . . No sound. . No movement it would just roll backwards. So now it sitting on the side of the road where I pushed it to. All of this happened in 30 mins! nothing was wrong before this happened. !!!! please someone help and lets get this to be recalled!.
My 2002 Ford Explorer back rear window eploded the glass hit the top of my head and cut my face and a peice got in my eye, glass went every where, it was like a bomb went off. I am not the only one this has happen too. I feel this really needs to be address asp. And a recall on it. What has to happen some one lose a eye for anything to be done. Just check the report on this, its not a one time thing. . It has happen to lost of them why isnt any thing being done about it ? is Ford paying someone off.
I bought a Ford Explorer, v-6 4x4 and the transmission light started flickering and the transmission started shifting hard when I tried to drive it home.
Ford Explorer transmissions slipping and going out will get u killed if u pull out in traffic and it starts slipping and want go someone may hit u and get u killed.
Back glass breaking upon shutting door , drviers door.
I bought my 2002 Ford Explorer in 2005. At about 85000 miles I noticed the transmission started to slip and often jerks real hard when shifting into 3rd. I had the transmission fluid changed by an authorized Ford dealer in my area and they told me there are no metal shavings in the fluid, however, they did tell me that the 2002 Fords are well knows for having transmission problems and they see it all the time in this make model and year. I called Ford and they told me there are no recalls on the transmission, however, reading all the problems on the internet about owners who have complained, I feel there should be a recall on this because it is a safety issue!.
Rear mix canister causes a knocking noise in the rear driver side. This equipment was replaced last year at the beginning of summer. Found a crack in the container along the seam was the cause. Cost $800 to replace. Now my complaint is the problem has recurred this year indicating a defect in manufacturing.
Transmission died Ford would not warrenty.
1) check engine light came on. 2) dpfe sensor was found to be defective 3) dpfe sensor was replaced at my cost even though there is a recall for vehicles with same year, make and model.
None - just driving and engine stops without a sputter on highway at 55-65 mph or just idleing, 2/3 dealer determines idle air bypass defective, 2/3 - driving home from dealer it does the same thing, 2/8 - dealer gets vehicle back and reprograms power control module, now it runs rougher than before and dies out more frequently. 2002 Ford exploer 49k miles VIN 1fmzu73e12ub05049.
Front passenger window (automatic windows) stopped working. My Explorer was just a little over the mileage limit on the warranty. I took it to the local Ford dealer and was told that it would cost over $300 to repair. The modulator in the window had failed. I called Ford and they agreed to the repair for $100. That satisfied me. Now, the same thing has happened with the rear passenger window. If I used these two windows excessively, I could see something possibly happening. But, I don't - I'm the only occupant of this vehicle 98% of the time. Is there anything that I can do to get Ford to repair this obviously defective part?.
I bought a used 2002 Ford Explorer (used) on 2/8/03, with @43,000 miles, and at times, I experienced a lurching in my car, with banging between shifts most often when switching from drive to reverse, but sometimes when strictly in drive, even at complete stops, such as red lights. As it was becoming repetitive, I brought the car in for service with the dealer I purchased it from - larson Ford in lakewood, NJ. The first service was on 5/24/04, in which they said it was a transmission problem, and replaced the driveshaft and yolk, with a cost of $879. 75 to me. As the problem was not corrected, I brought my car back on 8/2/04, at which time they told me that the solenoid was not responding, they replaced it, and tried to charge me another $900. 00, which I refuted, because I had already paid for this to be "fixed". Unfortunately, the lurching when switching from drive to reverse (with brake on)still occurs, although not as violently; however, I have experienced sudden rises in rpm for no apparent reason, even at complete stops with my foot on the brake. This happened as recently as last week, but since it does not happen every time I am stopped, I am hesitant to bring it for service, because it will probably not be apparent during a test drive since it is a sporadic occurrence. The car is a 2002 Ford exlporer, 4. 0 liter, v6 engine, automatic with o/d.
Paint on hood and roof of SUV bubbling and cracking. Purchased SUV only two years ago on 4/11/01. It is a 2002 and is only one year old and the paint is cracking and bubbling terribly on the hood and starting to crack and bubble on the roof as well. Took to dealer, crouse Ford, hampstead, MD and they told me it was probably birds! please tell me that's a joke! (: if birds are going to scratch the paint that badly then that still indicates that it is a faulty paint job. I also had the truck in for body (fender) work . The body shop (showcase) also brought to my attention the cracking and bubbling of the paint. They also contacted crouse, and again crouse never responded. Showcase (the body shop) had to call a few times before they received a response, and nothing was resolved. I think that crouse should cover this expense being that the truck is only a 2002. I also have given crouse, hampstead much business getting my vehicle serviced at least 6-8 times. The paint on my one year old SUV should not be cracking or bubbling!.
Rear window/hatch, including hydraulics and steel frame exploded while I was driving my 2002 Ford Explorer. Glass and debris flew about 15' behind my car and was all the way up to the front seats. Thankfully I was alone in the vehicle. Someone sitting in the middle or back seats would have been hurt. A baby in a rear-facing car seat might have been blinded, or worse.
Paint on hood and roof bubbling and cracking.
In the unlikely event there is a problem that is totally "unfixable" then Ford has sold me a product that is faulty, and the product should be replaced. However, I would like for the car to be fixed and I am willing to leave it in the shop as long as it takes to correct the problem so that the car will be safe to drive again.
Transmission is whining and needs to be replaced.
Consumer requesting service bulletin on the 2002 Ford Explorer.
Leases a 2002 Ford Explorer. Was notified by Ford finance manger that it was mandatory to purchase two insurance policies totaling over $1000.