36 problems related to automatic transmission column shift have been reported for the 2002 Ford Explorer. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2002 Ford Explorer based on all problems reported for the 2002 Explorer.
The contact owns a 2002 Ford Explorer. The contact stated that while parking, the shift selector fractured while attempting to shift from drive to park. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 140,000.
The contact owns a 2002 Ford Explorer. While attempting to shift from park to the reverse, the contact noticed that the column shifter had separated from the steering column. The vehicle had not been diagnosed or repaired. The current and the failure mileage was 228,000. Updated 04/11/lj the hear shifter broke and the key would not come out of the ignition. The serpentine belt was cracked and had to be replaced. Updated 04/20/12.
The contact owns a 2002 Ford Explorer. While the vehicle was parked the contact stated that the gear shift broke off while switching gears from drive to park. The vehicle was not taken to the dealer or a mechanic since the contact was unable to be drive it. The approximate failure mileage was 148,000.
The contact owns a 2002 Ford Explorer eddie bauer. While driving in reverse 5 mph the gear shift came apart from the column and fell in his lap while the engine was running. The vehicle was towed to the dealer who stated that it would cost $1,500 to replace the steering column. There were no warranties related to the failure. The VIN was unavailable. The manufacturer was not notified. The failure mileage was 77,000. Updated 02/07/11 updated 04/20/11.
The contact owns a 2002 Ford Explorer. The contact stated that the gear shift suddenly broke off. She previously noticed that the shift had been difficult to move. The vehicle had not been inspected or repaired. The manufacturer had not been notified. The current and failure mileages were 114,444.
The contact owns a 2002 Ford Explorer. The ignition was started and the gear selector would not shift out of park. The contact stated the gear shift lever fractured inside of the steering column. The vehicle was towed to an authorized dealer where they informed the contact that the steering column assembly would need to be replaced. The part was unavailable and the dealer was in the process of locating the part for repair. The vehicle was not. The failure mileage was approximately 117,000.
The contact owns a 2002 Ford Explorer. While attempting to shift the vehicle from drive to park, the gear shift lever suddenly fractured into the contacts hand. There where no prior warnings of the failure. The vehicle was not diagnosed or repaired. The current and failure mileage was 136,000.
The contact owns a 2002 Ford Explorer. The contact stated while attempting to shift from park to reverse, the gear shift lever fractured in her hand. The vehicle was not diagnosed or repaired. There were no prior warnings of the failure. The current and failure mileages were 122,000.
The contact owns a 2002 Ford Explorer. The contact stated that while shifting the vehicle into reverse, the gear shift selector broke off from the steering column. The vehicle was not taken in to be examined and there were no repairs. The failure and current mileages were unavailable.
The contact owns a 2002 Ford Explorer. The vehicle was parked when the gear shift suddenly broke off in the contacts hand and the vehicle became stuck between park and reverse. The vehicle was towed to his residence. The dealer informed the contact that the gear shift lever replacement kit would repair the failure or the steering column would have to be replaced. The vehicle was towed to an independent mechanic who confirmed that the steering column needed to be replaced. The manufacturer was notified and did not offer any assistance. The vehicle had not been repaired when the complaint was filed. The VIN was not available. The current and failure mileages were approximately 92,000.
The contact owns a 2002 Ford Explorer. The contact stated that while shifting into reverse, the gear shift broke off. The vehicle was towed to an authorized dealership where the dealer repaired the steering column. The current and failure mileages were 89,930.
Drove into the carwash went to put the car in park and the gearshift got stuck and broke off in reverse, had to back car out of carwash with many cars behind me towed the car to dealership was told the steering column had to be replaced which cost $1,200. 00 after research today I see that alot of Explorer owners have had this happen and I consider this to be a very dangerous defect in the car that Ford should have paid to have fixed and recalled so that this does not happen to others.
Pulled in the drive way went to put the car in park and the shifter feel off called on the part you cant just by the part you have to by the whole column at a price of 600. 00 just for the part now I am a welder and mechanic by trade and have been for 20 years and I have never seen this before the Explorer they make this very important piece out of pot metal this is a very poor quality of metal die cast junk used to make toys there is no reason why I should not be able to by this part other than Ford just wants to make more money and force the public into buying the whole thing this is not right or fair and to me this is a safety issue because when this happens you can not get the car back into the park position .
Started vehicle. Depressed brake and released parking brake. Shifted from park and gear shift, including cover, simply fell off the steering column. Pictures of defect are available. Car had to be towed and estimate is for $1000 to repair gear shift and assembly.
I tried to put my 2002 Ford Explorer XLT, 4wd, 4door in the "p" park position and my lever broke, part # 5l2z-3cs29-a I am a 47 year old stay at home mom that does not abuse my vehicle. I maintain my vehicle on a set schedule.
Operator approached the entrance to a parking lot and placed automatic transmission in park. When the operator attempted to shift out of park, the gear lever broke off of steering column, immobilizing the vehicle in the entrance; blocking traffic flow. The vehicle had to be towed. The failed part is a component of the steering column that connects the gear selector lever to the transmission shift cable. The part is die-cast alloy. The part that failed is not sold separately necessitating the replacement of the entire steering column assembly. The msrp of the column assembly is approximately $600. 00.
2002 Ford Explorer. Vehicle parked - went to put in gear and shifter broke off in steering column. This is the 2nd time this has happened in less than 2 years!.
Vehicle is a 2002 Ford Explorer, purchased new. Gear shift broke off at steering column. A small part broke, but dealer says the entire steering column must be replaced because part that broke is attached to steering column. Dealership reports there is a "nationwide" waiting list for the part and is unable to get a part to fix the vehicle. Dealer is "researching" the issue but has no estimate of when part will be available. Several internet sites report similar complaints, with some reporting they were told up to 5 1/2 months to get part.
Shifter broke from the steering column when my truck was in park and I went to put it in reverse and it snapped. After only six months and one week it happened again on 03-04-2008.
Went to shift into drive and gearshift lever snapped off. $900. 00 for new steering column.
After backing out of the garage, I put the automatic transmission in park to exit the vehicle, when I returned to the vehicle, I attempted to put the transmission in reverse and the gear shift became completely detached from the steering column. I turned the vehicle off, but could not remove the keys from the ignition. No damage was done because the vehicle was parked. Two weeks before this time I was on the pennsylvania turnpike in bad weather and used the gear shift to shift to a lower gear on the steep downhill, wet and possibly icy road surface. The consequences could have been much different had the gear shift detached from the steering column under those conditions. There was no indication of the gear shift being loose or difficult to move prior to its failure. The vehicle was towed to the shop and the steering column was replaced.
Gear shift lever broke off column, where it attaches to top of shift cable. Was unable to shift vehicle into or out of any gear. Had to have vehicle towed to a dealership for repair which is costing $1300. 00, service department stated they could not replace part that broke, but had to replace the whole column.
With vehicle stopped, while shifting gear lever under steering wheel from drive to park, the gear lever broke rendering the gear lever handle useless with transmission between park and reverse as indicated by the indicator. A cast cylindrical part linked to gear lever broke. Had vehicle towed to dealer to be repaired.
: the contact stated while attempting to put the gear shifter into park, the shifter detached from the column. The vehicle was towed to a dealership, where the gear shifter was replaced.
: the contact stated while shifting gears, the column shift fractured inside the steering column. The vehicle was towed to the dealership, where the gear shift was replaced.
Tried to put the vehicle into reverse from park and the column shifter broke off. Vehicle could not be driven and was towed to a transmission business. Cost to repair is $1300. I bought this vehicle in 2004 used. I've had the rear transmission seals, shocks, tires, front window and the entire steering column replaced.
Vehicle was parked in a parking lot. Went to place the car in reverse to back out of the parking space and the shifter broke off. Fortunately the car was still in park, but would have been disasterous if the car had gone into reverse. We were finally able to turn off the ignition, but could not get the key out. Had to lock the car and leave it until the next morning when the Ford dealership opened. Towed the car to the dealership and were told the entire steering column would have to be replaced at a cost of $961. I asked them to contact Ford as it was obviously a vehicle defect. They responded that I would need to call Ford myself. Spoke with a rep. Of Ford, and they called the local service manager, then told me there was nothing that they could do. The problem was ours to fix at our cost.
Fax from re the problem with a defective gear shift in her 2002 Ford Explorer, gear shift lever has broken off twice. The consumer was told the entire steering column would have to be replaced. The gear shift lever broke for the second time on September 25, 2007.
2002 Ford Explorer with broken gear shift lever. Customer states that the gear shift lever broke when they were putting the car into reverse. She could turn off the ignition but the key would not come out. The consumer was told the entire steering column would have to be replaced. The gear shift lever broke for the second time on September 25, 2007.
2002 Ford Explorer xls - automatic transmission shift handle on the steering column broke off while shifting from park to drive. The brake pad was depressed during the attempted shift. My mechanic and I never saw this happen before.
2002 Ford Explorer gear shift fell into the consumer's lap while backing out of the driveway.
Had trouble shifting column shift & then it broke off in my hand.
When shifting from drive to park column shift lever would get stuck. Upon a stalling ,, when shifting from drive into park to restart the car, column shift lever broke off resulting in being unable use the vehicle while in a parking lot at night with small children in the car. Vehicle towed to dealer, where we were told the whole steering column needed to be replaced at an estimate of $747. 00 for a three year old vehicle.
Gear shift fell off. The metal piece attached to the steering column broke.
Consumer stated that gear shift broke off, preventing consume r from driving the vehicle. Also, electric windows broke, one at a time.