Table 1 shows one common forward collision avoidance related problems of the 2011 Ford Explorer.
| Problem Category | Number of Problems |
|---|---|
| Adaptive Cruise Control problems |
During a red-light, as I was coming to a stop, the vehicle gave the warning saying “service power-steering now” and “traction control off. ” I was unable to turn the steering wheel much due to it being so heavy. My official complaint: vehicle: 2011 Ford escape XLT safety recall: NHTSA campaign number 14v284000 (Ford recall 14s05) issue: loss of electric power steering assist (eps) / steering torque sensor fault I am submitting this complaint regarding an unresolved safety defect involving my 2011 Ford escape XLT. This vehicle is subject to a federally recognized safety recall for loss of electric power steering assist: NHTSA campaign number 14v284000, Ford recall 14s05, which involves the electric power steering (eps) system and steering torque sensor faults that can cause the vehicle to suddenly lose steering assist. The safety issue covered under this recall is still present and represents an ongoing risk. The vehicle experiences a loss of power steering assist, which makes the steering wheel extremely difficult to turn and increases the risk of a crash, especially at lower speeds, in traffic, or during turns. On February 13, 2026, I had a scheduled appointment at kingman Ford (arizona) at 3:00 pm specifically to address this safety recall issue and the continuing steering assist problem. Kingman Ford declined service and refused to perform any recall-related repair, stating they could not provide service related to the recall. After the dealership refusal, I contacted Ford corporate customer service directly. Ford corporate also declined to provide any repair assistance, and stated they had no knowledge of any federal directives or requirements regarding safety issues connected to this recall. Because this is a federally recognized safety recall and the defect continues to occur, I am requesting that NHTSA document this as a recall remedy failure / unresolved safety defect, and review Ford’s refusal (and the dealership’s refusal) to correct a known steerin.
Power steering just went out with no warning. Plus 3 other failures service advance trac power steering fault and terrain management fault. All these occurred at the same time.
Electric power steering failed without any warning. Ford had a voluntary recall, but as a second owner I did not get any notification. As vehicles are supposed to exceed 100k miles this is disturbing (like iphone battery fiasco). Electric steering is nearly impossible to drive and being this is a known problem with this vehicle and the fact it is the #1 vehicle currently utilized by law enforcement I find it odd there is not a mandatory safety recall for this issue. Thank you, chris miller.