16 problems related to service brakes have been reported for the 2011 Ford Explorer. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2011 Ford Explorer based on all problems reported for the 2011 Explorer.
Unknown.
Hidráulic problem.
The contact owns a 2011 Ford Explorer. The contact stated that while driving at 60 mph, the exterior a-pillar trim detached from the vehicle on the highway. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Entire braking system on this 2011 with only 140,000 miles apparently all failed simultaneously. Dealer required replacement of rear brake pads, rotors, calipers, brake booster, master cylinder and wanted to replace the entire abs control assembly - which I declined. Brakes had a "soft pedal" when I took it into the dealership and when I left the dealer apparently sabotaged the brake system as it was undrivable at that point. Dealer even requested I waive my rights prior to taking the vehicle (see attached). It appears Ford manufactured a vehicle that their own technicians can't figure out to properly repair without replacing the entire system that fails with low miles.
Recall expired was also told warranty for recall expired(was told on phone they didn't know if warranty would cover until they run test it then was told it expired) in Feb I loss power steering and a cluster of lights came on dash. Happened in Feb but called and scheduled an appointment w Ford on 3/1 but they didn't have available opening until the following week we took it in and of course they say it's not covered. This is big safety issues and loss it in curve which was scary. I didn't purchase car until 2017 so never heard of recall and same dealer fixed another recall so why did they not fix this recall at that time or mention this.
Tl- the contact owns a 2011 Ford Explorer. The contact stated while his wife was driving 35 mph, when she had to pump the brake pedal to the floor to come to a stop. The contact stated no warning light was illuminated. The vehicle was taken to independent mechanic and was informed the extended travel play was needing to be replaced. The contact stated he had the brakes had been replaced twice but continue to experience the failure. The vehicle was taken to local dealer shawnee mission Ford located at 11501 shawnee mission pkwy, shawnee, KS 66203, were made aware of the failure. The vehicle was not diagnosed or repaired as of yet. The manufacturer had been informed of failure. The failure mileage was 140. 000. The VIN number was not available. Dp.
The Explorer was put into park and left running in the driveway as I went into the house to get my kids. When I got out of the car it didn't move at all. While I was getting my kids together I happen to look up and see my Explorer crashed into a tree in the backyard. I went out to see what happened and the Explorer had gone up a slightly inclined driveway, down a hill, through and aluminum fence, and crashed into a tree. When I opened the driver door the gear shifter still showed in park.
I first began experiencing braking and battery issues 3 to 4 weeks after the purchase of my vehicle. I took the vehicle in for servicing of the braking and battery issues. I was informed by the service advisor that I should return the vehicle to dealership for repairs due to the multiple issues with vehicle. At that time, I learned that there was leakage from the upper portion of the engine. The dealership addresses some but not all issues related to the vehicle. Next, I received an email from the dealership stating the vehicle was due for factory recommended servicing. I made an appt. The next day, the low battery light came on. Called dealership, no response. One and a half weeks later, the battery was dead. Called triple a. Battery had battery acid and corrosion everywhere. A red solution was sprayed on the battery to prevent leakage. But it didn't work that well. Informed dealership at the time of service, that the power steering service light had come on. Five days later, I couldn't turn the steering wheel. Both service advisors stated that vehicle shouldn't have been placed on lot for sale. I no longer feel safe in this vehicle. As I have two minor children. The date of onset would've been 04/08/2016. There is another photo, however, there was not enough room to include.
I purchased my vehicle in March of 2016. I first had issues with the braking system. I heard screeching and whirring as I drove the vehicle. Next, I had issues with the battery, battery acid leaked all over the battery, corrosion built up on the battery. Most recently, after servicing my vehicle, the power steering locked up. The computer read that there was power steering fault. I don't understand how I was able to purchase a vehicle off the dealership lot with all of the issues that the vehicle had.
I was driving down the street at around 20 mph when there were cars that suddenly stopped. When I was braking I felt as if the steering was allowing me to turn and it happened so fast I felt as if I lost bracking power. Then I hit the car in front of me hard.
Brakes make a grunting/grinding sound when braking shortly after being stationary. When this phenomenon happens on a downward slope, drive gets the feeling that brake effectiveness is reduced greatly. Owner has brought car to dealer a total of 4 times and was able to replicate noise one time.
Please be advised that the afore noted vehicle, on June 7th , 2012 on or about 5pm was involved in a single vehicle accident on route 63 at mt washington, st. Croix. She was travelling southward on route 63 crossing the small bridge entering a sharp right hand turn in the road. She experienced a sudden, instantaneous, loss of response in the steering and braking of the vehicle. As a consequence, in the few seconds following, the vehicle left the roadway and struck a wooden utility pole.
The abs system is commanding inputs to the brakes without driver input at various speeds and causing steering wheel torque. This happens regardless of road conditions. The computer has been replaced once and the car is still unsafe to drive.
Tl- the contact owns a 2011 Ford Explorer. While driving approximately 10 mph and making a left turn, the steering wheel and braking system seized and would not function. The contact shut the engine off and restarted the vehicle. After restarting the vehicle the steering and braking systems functioned normally. The vehicle was taken to the dealer for diagnostic testing. The technician advised that the steering unit would have to be replaced. The vehicle was repaired but the failure persisted. The contact stated that the vehicle exhibited a clunking noise when turning the steering wheel. The vehicle was not repaired. The approximate failure mileage was 3,000. Kmj.
My new Ford Explorer in engaging the brakes without driver input. It applies one brake at a time at all speeds. It torques the steering wheel to the point of losing control.
I pulled into my driveway at a slow rate of speed, as I was braking the car was not stopping, as I pressed on the brake pedal it collapsed all the way to the floor but the brakes did not engage, just before the car hit the garage door which was directly in front of me the right front brake engaged, fully, stopping the right front tire only, the car pulled to the right and instead of hitting the garage door it struck a concrete column to the immediate right of the garage door. The air bags did not deploy and the seat belt's automatic locking retractor did not engage so I was thrown forward into the steering wheel. The vehicle was towed to the dealership it was purchased from. We contacted Ford, filled out and returned the paperwork they requested, after almost four months of the vehicle sitting at the dealership waiting on Ford they decided that the problem was not caused by a manufacturer's defect. I am not sure how they could come up with that assumption as the vehicle was not in driveable condition and according to the dealership Ford never checked it. We have pictures showing the one skid mark from the right front tire and none from the other three tires.