general problems of the 2012 Ford Explorer - part 2

My air bag light is on and won't turn. What I have read is once it on the airbags will not deploy I'm case of an accident. Ford know about this problem and is not trying to fix this is very unacceptable for such an expensive vehicle.

The airbag warning light is constantly illuminated. . Read more...

Transmission shifts out of gear, from drive into neutral or stalls out. Safety hazard while driving. 6f35 transmission. Dealer(s) refuse to acknowledge issue or repair despite customer complaint and transmission fault code. Vehicle stalls while at all speeds on highway, city streets, or while in intersections. Too dangerous to drive.

Tl- the contact owns a 2012 Ford Explorer. The contact stated the vehicle stalled without warning. The vehicle was towed to a dealer. The technician diagnosed that the sender and pump assembly needed to be replaced. However, the vehicle was not repaired since the parts were not available anywhere in the country. The manufacturer was made aware of the failure. The failure mileage was 35,000. Pam.

My vehicles air turns on on it's own as you drive. This is not the ac nor heater. As you drive you can hear your air vents turn on and you smell a foul smell and the air pushing through the vents is muggy sticky air that makes your skin feel clammy. This has been reported to the dealership before and had been "repaired" however, the air continues to push through the vents whether you have the switch set to on or not.

Tl- the contact owns a 2012 Ford Explorer. The contact stated the vehicle had trouble starting sporatically. The vehicle displayed not key not recognized start car. The was taken to the dealer where it was diagnoised that the vehicle's shifter had malfunctioned and needed to be replaced. The vehicle was repaired however the failure recurred. The manufactuer was notified of the failure. The failure mileage was approximately 58,000. Kh.

I went to unlock my vehicle and the system did not respond to unlock my doors. I unlocked my doors manually and there was no lighting indicator throughout the vehicle. I placed my key in the ignition and there was still no power. I have less than 20,000 miles on my vehicle and barely use it. How can a vehicle less than two years old just stop working altogether? this is my only source of transportation and now I will have to put out additional funding just to get it to a place where it can be checked out. What is going on with Ford vehicles? I am really frustrated!!!.

Tl- the contact owns a 2012 Ford Explorer. The contact stated the air bag light had illuminated. The vehicle was taken to a dealer where it was diagnosed as a failure that a service bulletin was that issued 10044523. The failure also exhibits an air tensioner code if the technician does not search for the service bulletin it will not remedy the issue and the air bag tension would not tighten or air bags would not deploy. The vehicle was not repaired. The manufacturer was made aware of the issue. The approximate vehicle failure mileage was 36,000. Kh.

Bad smell with heat or ac on at higher speeds headaches and lightheadedness felt at times. A seperate issue altogether windows and door locks have failed to work a couple times leaving me stuck inside car until it decides to work. Dealer has had suposed part on back order for 2 months.

Electronic throttle body has failed and vehicle will stall. Throttle will not work. You are stranded until you turn the vehicle off and back on.

My wife was driving our 2012 Ford Explorer down the highway when the steering went stiff (power steering went off), causing the vehicle to swerve into the other lane, after which the terrain management system fault light came on. I happened to be in our other car following directly behind her and was able to watch the incident happen. She immediately slowed down and steered the vehicle to the side of the road. I switched vehicles with her and drove the Explorer to our house, with no additional trouble. After restarting the vehicle, the fault light was no longer on. Our vehicle is at the dealer now, and they could not find any issues. . Read more...

The contact owns a 2012 Ford Explorer. The contact was driving 50 mph when the advance tracking warning lamp illuminated and the power steering failed. The vehicle was taken the dealer for inspection. The contact was informed that the electronic power assistance system failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the incident. The approximate failure mileage was 37,000.

The vehicle power steering and power brakes shut off while driving making pulling over and stopping very difficult for a mature male driver. I find it difficult I can only imagine how difficult and dangerous this could be for my wife or any smaller or less experienced driver. This happened multiple times during regular driving on fairly smooth surface normal conditions.

May 2013 (13490 miles) was driving 30 35 mph power steering went out, traction control light went on, I turned off and restarted. All was ok. Took to dealer and dealer replaced the steering rack December 23,2013, (21173 miles) was driving 40 mph power steering went out, traction control light went on. Would not reset by turning on and off. Drove to dealer with no power steering and dealer reset computer and sent me on my way. January 17,2014 (21808 miles) was driving 35 mph power steering went out, traction light went on would not reset by turning on and off. Drove to dealer with no power steering. Dealer reset computer and sent me on my way.

While driving my 2012 Ford Explorer limited v6 with ecoboost system up a hill I had to stopped behind a stopped school bus. I tried to give the vehicle a little gas to edge up the hill and the truck cut off. Since I was in drive the truck began to roll backwards until I pushed the brake. I was in shock. Luckily there weren't any vehicles behind me but it scared my kids. While pressing the brake I flipped it into park and restarted the engine. I then called and scheduled service for the next day. I was fully covered under my maintenance plan but the dealership could not duplicate the problem. They have no clue what caused this issue but I am terrified it may happen again and now my kids are terrified as well.

I was driving home from a movie on pacific coast hwy in huntington beach, CA and all of sudden the power steering assist fault warning came on, I hadn't lost complete function of the steering but it was about a half a mile down the road that it got almost impossible to steer. I called the dealership and they told me to tow it to the dealership as soon as possible. I didn't know that there was a short term fix by turning off and then turning back on again to make the warning light go away. Tomorrow taking in my car to dealer to get it fix. . . . Now before it ends in crash or someone killed. !!!!!! I have the ecoboost i4 cylinder engine.

Power steering fault while returning from short supermarket trip, lost all power steering, dash board lit up, then terrain sensor fault, causing a feeling of reduced gear, turn signals failed as well. Very difficult to drive, and unable to reset by shutting vehicle off. Dealership stated a fault in power steering rack, requiring replacement, they also stated it is a different part number then original part meaning it may have been remodeled due to "issues". Very dangerous situation!!!!.

Ford sync system - continues to freeze and not function. Navigation system freezes up and/or doesn't work at times. Phone system shows you on a call when you are not. Multiple times not working and is supposed to be hands free. Have had the system replaced and updated and still doesn't work properly or as advertised. Ford case # cas [xxx] keep getting told they have an expert looking in to it and it might be related to the iphone. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

While changing lanes on the 60 west freeway I attempted to change lanes and vehicle power steering shut down. I was in the middle of my lane change and was nearly struck by a trailing diesel truck. I was only able to move steering wheel one inch to the right and one inch to the left. I pulled off highway based on my advanced driving skills as a law enforcement officer. This vehicle is my assigned work vehicle. Several faults to include hill fault, traction fault flashed on the dashboard. I turned the vehicle off and on and the power steering worked. I immediately notified my workplace. A coworker followed me to the fritts Ford in riverside, CA. I told them about the safety issue. Fritts Ford tested my vehicle for two days. They said the error could not be repeated but my vehicle had numerous faults recorded with the drivetrain, steering, hill, traction control. They said it was an electrical issue. There is a serious issue with this model. This is the first time it happened but it nearly cost me my life. I fear similar incidents will cause fatalities with unskilled civilian drivers.

The contact owns a 2012 Ford Explorer. The contact stated that the my sync function that was installed in the vehicle caused the computer system to fail ly including the air conditioner, heating system, radio and defroster system. All systems remained at a constant rate if activated and he was unable to change the function. The failure recurred intermittently. The dealer stated that the computer system was faulty but he did not currently have a remedy for the failure. The manufacturer was made aware of the failure but failed to offer any assistance. No repairs were performed. The current mileage was 5,200 and the failure mileage was 2,000.

I bought a new 2012 Ford Explorer on 11/26/11. The "my touch" computer didn't work from the begining. The response is slow or non-existent. The screens change on their own. The system freezes up at times leaving no control over nav, stereo, climate, phone, or either of 2 dashboard screens. It will switch to radio and play really loud and then switch back on it's own. Ford knows of this problem and can't fix it. They've had my car 3 times and now refuse to see me more about this. They say a fix will come in the future. Many people are having this problem. Ford is selling broken cars, charging new car prices, and can't fix them.