general problems of the 2013 Ford Explorer - part 2

The SUV will swerve into other lane when it switches gears. Replaced both struts. Odor in the cab. Coolant will not stay and after spending $1000 for repairs, it still cannot be fixed. Cracked head gasket.

Leaking water pump at bolt.

The contact owns a 2013 Ford Explorer. The contact stated while driving at an undisclosed speed in 20-degree weather, the engine was smoking and then overheated. The contact checked under the hood and noticed that the coolant level was low. The contact had previously added additional coolant. There were no warning lights illuminated. The contact called the dealer who informed her about a diagnostic test, but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 90,000.

The sunroof motor burned out due to water intrusion from clogged drains. Water also pooled in the passenger side floorboard and soaked the carpet from faulty drains. Cracks in the manufacturer's seam sealer at welds cracked at the back tailgate and leaked all down into the carpet and floorboard below the cargo area. This is a huge issue for those of us to are extremely sensitive to mold and mildew. It can also cause severe corrosion to other components of the car. I have reported it to the company and the dealer and they say that it is not their issue. In fact, they accused me of trying to weld or caulk the cracks. The vehicle has been inspected by Ford mechanics. There were no warnings of any kind. I discovered the burnt sunroof motor due to the sunroof not closing. Had to scramble to find someone to remedy the problem. I've investigated these issues and there are several customers with these exact same problems on Ford vehicles from 2011 - 2019. There should be several recalls concerning these issues.

I know there was a recall on exhaust fumes coming in the vehicle months ago, and it's starting again I've had really bad fumes coming in my car .

The contact owns a 2013 Ford Explorer. The contact stated that while driving at various speeds, the vehicle overheated. The check engine warning light and the coolant temperature warning light were illuminated. The contact veered to the side of the road and turned off the vehicle until the engine cooled down. The contact continued to drive. Additionally, the contact noticed that coolant was leaking onto the ground. The contact stated that the failure had been reoccurring while driving. An independent mechanic diagnosed that the water pump needed to be replaced. An unknown dealer was notified of the failure and advised the contact to take the vehicle in for diagnostic testing. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened; however, the contact was not offered assistance because the VIN was not under recall for the failure. The failure mileage was approximately 113,500.

The contact owns a 2013 Ford Explorer. The contact stated while driving approximately 20 mph, the check engine warning light illuminated. And the vehicle lost motive power shortly after. The vehicle was towed to an independent mechanic, where it was diagnosed that the engine and water pump needed to be replaced. The vehicle was not repaired and was then towed back to the residence. The manufacturer was made aware of the failure and the contact was offered a trade-in. The approximate failure mileage was 118,500.

The contact owns a 2013 Ford Explorer. The contact stated while having routine maintenance performed on the vehicle, the mechanic noticed there was no coolant in the reservoir and the water pump was leaking. The contact was informed that the water pump needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 115,000.

Water pump leak after 123000 miles. Antifreeze got in engine and may have damaged the engine. No warning given. Found anti freeze under vehicle in garage. Ford website expects water pump to last 150k miles. Had to have vehicle towed to repair shop. Estimate around $3k to repair. Read on Ford forums of many folks having similar experience. Why no recall on these issues?.

As stated in the 2 of the articles in this year make and model range 2013-2018 Ford Explorer. The car has been up to date with maintenance, after a couple thousand miles after the oil changed was. I then took the car to a mechanic shop and was told the water pump and thermostat were failing. I stopped driving the car and decided to take it to a Ford dealer. After visiting palmetto Ford in miami. I was told the car did not have an open recall for this VIN and they did not cover it. It is evident that the problem has been present in many Ford Explorers in this year and has been a safety concern since the car overheats while on the road. I will need to have a recall placed on my VIN number so that I can take this to a Ford dealer and get it resolved ASAP so that I can get back to my normal living as I do not have a transportation and happen to be losing time from work and spending money in rides. . Read more...

Water pump failure, this part has been recalled on most Ford Explorers but not mine and I’m unsure why. My water pump has failed and is causing additional damage to hoses and the engine due to overheating. My vehicle overheated on the interstate and was completely drained of water. I had to pay a $400 tow bill and walk over 10 miles home. The water pump started working again and then once again stopped working. This has caused a lot of problems to my safety and well-being, not to mention I have lost my job due to being late for work multiple times due to not having a reliable form of transportation. A quick internet search has showed me this is a very common issue for my vehicle and I believe Ford should be held responsible for the faulty part.

My water pump failed while driving which made the car overheat and instantly shut off while driving. I have maintained the engine. The internal water pump is leaking the coolant into the motor. Why an internal water pump?.

The water pump failed and left my family stranded in northern new mexico. This issue overheats the engine making the vehicle un-drivable. Super dangerous and apparently very common in Ford Explorers.

The contact owns a 2013 Ford Explorer. The contact stated that while driving at 65 mph, the coolant warning light illuminated on the instrument panel as the vehicle hesitated upon depression of the accelerator pedal. The contact was able to restart the vehicle; however, the vehicle would not accelerate above 35 mph. The vehicle was taken to an independent mechanic who discovered a leak in the vehicle's water pump. The contact called two dealers and was informed that there were no recalls on her vehicle for the water pump and was given an estimate for repair. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 160,000.

The contact owns a 2013 Ford Explorer. The contact stated that while operating the vehicle, the temperature gauge indicated that the engine was overheating. Additionally, coolant was discovered leaking from the engine compartment. The vehicle was taken to the local dealer who diagnosed that the water pump had failed and needed to be replaced. The vehicle was not yet repaired. The local dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 120,000.

The contact owns a 2013 Ford Explorer. The contact stated while driving approximately 45 mph, the check engine warning light illuminated. The contact stated that on multiple occasions she noticed that the coolant level was low. The vehicle was taken to the dealer where it was diagnosed that the internal water pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact to call the NHTSA hotline. The approximate failure mileage was 111,000.

Water pump failure - engine overheating and leaking coolant. Potenential to cause catastrophoic damage to engine. Not safe. Appears to be common with 2013 Ford Explorers. Many of the same cases and complaints found online but I cannot find the recall.

While driving, the vehicle will drop out of drive, the engine will run roughly, the engine will not respond to accelerator pedal inputs. The service engine light will illuminate. If I coast to the side of the road, turn off the vehicle, then restart it, it runs normally as if nothing has gone wrong. The first four times this happened, no codes were set in the computer. This occurs at varying speeds and varying conditions. The last two times it occured, I had already driven the vehicle for 2 hours on the highway (70-75 mph). Once I left the highway, I drove for another 50-60 miles and then the issue recurred. Finally today, the vehicle set a p2111 code, which indicates an issue with the throttle actuator system. This is a dangerous situation. Each time it happend I was in traffic, sometimes heavy. Luckily I was able to quickly pull off safely and no crash occured, but a collision certainly could have happened.

Unknown, heater started blowing cold air, and realized was low on coolant. Filled up coolant but noticed was leaking coolant when came home from work and parked car. Cannot locate leak as of yet but seems to be leaking from water pump as it is not a hose issue that I can feel or see. From research, it seems like Ford has had several complaints and failures with the water pump but no recall. If this part is continuing to fail, why has it not been recalled? this presents danger to the engine, car, and families in it. The pump is also located inside the engine making repairs with labor come around 2-4k. This should be covered by Ford due to failure rates reported and poor design choices made by Ford.

The contact owns a 2013 Ford explore. The contact stated while driving 65 mph the vehicle engine stop warning lights turned on. The engine started overheating and the contact pulled over and added water. The contact drove the vehicle to the dealer. The vehicle was not repaired. The manufacture was notified. The failure mileage was 72,000.

I was driving down the road and my engine overheat alarm light went off. Tried replacing the thermostat and this did not help the situation. Then noticed coolant fluid leaking. Tried replacing the coolant fluid and it was coming out as fast as I was putting it in. My safety was put at risk due to this occuring while I was driving down the road with no warning. I carry my children in the car. I was able to slowly get my car back to my house and I had a mechanic come out and take a look and was told it was my water pump that had failed.

The contact owns a 2013 Ford Explorer. The contact stated that while operating the vehicle, the check engine warning light would remain illuminated and the vehicle would sputter and fail to properly accelerate while depressing the accelerator pedal. The vehicle was taken to an independent mechanic who diagnosed that the water pump was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure. The failure mileage was 150,000.

The contact owns a 2013 Ford Explorer. The contact stated that while driving at an unknown speed, the vehicle lost motive power. The contact stated that she was able to coast safely off the road and assess the vehicle. The contact stated that there was water on the ground as well as leaking from her vehicle. The vehicle was towed to an independent mechanic and remained with the independent mechanic. The contact was informed that the water pump failed and caused the engine to fail to operate as needed. The dealer and manufacturer were notified of the failure but offered no assistance. The approximate failure mileage was 127,000.

Carbon monoxide levels in the cab. Persistent 10ppm co2 in the cab of the vehicle. Peak at 30ppm. The recall for this issue had previously been completed. 2nd issue was a valve allowed oil to infiltrate the intake which resulted in odor in the vehicle.

The contact owns 2013 Ford Explorer. The contact stated while her son was driving 45 mph, the engine overheated. There was no warning light illuminated. The vehicle was driven home and the contact added antifreeze to the engine however, the liquid poured out. The contact had the vehicle towed to an independent mechanic to be diagnosed. The contact was provided a service date in may 2022. The contact was informed that the water pump, timing chain, and other unnamed parts needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 183,460.

The contact owns a 2013 Ford Explorer. The contact stated while driving 35 mph, the instrument cluster showed that the engine was overheating. The vehicle stalled and was not drivable. The contact called the local dealer and made them aware of the failure. The contact towed the vehicle to an independent mechanic and was informed that the water pump and engine was needed to be replaced. The vehicle was not diagnosed nor repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 93,000.

While on the highway July 2021 a red warning light flashes, I didn’t get to see exactly what it said, it went away. Shortly after that I stopped at a walmart service location off the highway, but by then the light wasn’t on and the mechanic said “they don’t do anything regarding engines”. Then about a week later it flashed again then I was ready and able to take a picture (attachment #1) it said “engine coolant over temperature”. I called several repair shops and dealerships and had gotten a few estimates (attachment #2). One place added a lot of coolant (grease monkey) and that seem to get me going and I didn’t see the light again until about 3 to 4 weeks later. Then my husband and I had to start checking my coolant level daily to see if more coolant had to be added which most times it did. The high cost for repair - is in getting to the water pump - which I’m being told by at least 4 people can take 11 to 12 hours of labor. One repair place said “I may be better off by getting rid of the SUV”. I previously had a 2003 Ford Explorer (original owner) kept it for 10 years then upgraded to a 2013 Ford Explorer (original owner) and thought I could do the same, however costly problems started in 2021. Ford is aware of all of the water pump related issues and should have a recall and/or make repairs free of charge. This has been apparently going on for 10+/- years. In October 2021 once while on a rural highway in colorado about 30 minutes from home my car ran hot and stalled on me and my son who is disabled and cannot walk. We putt putted over to a restaurant lot, had to let the car cool down to then add water. After that we almost made it home before the light came on again, we were about 3 minutes from home. That was very scary to be driving in traffic and your car stalls. My car has been sitting for the last 4 months because of the cost for needed repairs.

Catalytic converter failed at 137,000 miles.

Smelling a weird smell coming from the cabin like carbon monoxide smell .

Tl-the contact owns a 2013 Ford Explorer. The contact stated that the vehicle was equipped with a msa altair floor xr gas detector which showed high levels of carbon monoxide. The contact stated that per one hour of driving the detector showed14 ppm (parts per minute). The contact stated that the failure was constant on a daily basis. The contact stated that the carbon monoxide detector was calibrated on a daily basis. The contact stated that his wife complained several times about headaches while driving in the vehicle. The contact stated that he sustained severe health issues and had heart ablation surgery from the carbon monoxide. The contact was concerned that continual driving presented a grave danger to health and safety. The vehicle was taken to chenoweth Ford inc (1564 e pike st, clarksburg, wv 26301, (800) 344-1108) and an appointment was scheduled to have the vehicle repaired. The contact attempted to reach the manufacturer but, was unable to speak with a live representative. The vehicle was not repaired. The failure mileage was 197,625. Ah.

I have had the vehicle for about three months and have had more problems from it then anyone can imagine from the wrench light ( transmission) to the torque converter to camshaft codes to converters to sensors , ac condenser went out, brake issues after replacing new pads and rotors , this has been a nightmare . The truck only has 84k miles and I have experienced more issues from it then any vehicle I have ever had . Ford really made junk this time.

My wife experience "spontaneous acceleration" of our Ford Explorer. My wife was pulling into a walgreens parking lot, slowed down to turn into a parking space when the car lunged forward at a high rate of speed. My wife had her foot on the brake as she was entering the space, but the brake could not control the car. There was an extreme and spontaneous acceleration. Once the car hit the pole, it automatically shifted into reverse even with my wife applying the brake. The car came to a stop after hitting a parked truck. Additionally, the air bags did not deploy even though there was enough force on the front end to make the airbags deploy.

I experience a rotten egg smell when accelerating. When I told the Ford dealership during routine service, they stated "it's normal". I looked for recall 19n05 with my VIN but it stated there are no unresolved issues. So it seems perhaps the recall 19n05 was performed. But the smell is still there during acceleration.

Computer voice comand 80 mph governor.

On 2 separate occasions the truck loses power while driving. This effects the engine, power steering basically anything that uses power. This has happened while driving 65mph and 35-40mph. One time it happened on a street, the other time was while driving on the highway. This is very dangerous.