Exterior Trim problems of the 2014 Ford Explorer

See attached document for complaint I am sending you a copy of a letter I sent to the Ford motor company over my lack of satisfaction over safety recalls on my 2014 Ford Explorer with the local Ford dealership as well as the Ford motor company. I have attached a copy of the letter I sent to Ford corporate concerning two (2) recalls on my vehicle that seem to be totally ignored by Ford. I know that it is the responsibility of the ntsb to monitor and regulate the safety of the traveling public within the united states. To this end, I feel that Ford needs to be looked at concerning its lack of safety concern based on my experiences. Although, I was contacted over 18 months ago about a safety recall on my Ford Explorer by Ford corporate, my repeated calls to the dealership and to Ford corporate have fallen on deaf ears. No one at Ford seems to care. I would appreciate any assistance the ntsb can render on this issue on my behalf.