Door problems of the 2015 Ford Explorer

Three problems related to door have been reported for the 2015 Ford Explorer. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2015 Ford Explorer based on all problems reported for the 2015 Explorer.

1 Door problem

Failure Date: 07/07/2023

The contact owns a 2015 Ford Explorer. The contact stated that the front driver's side door and window trim panels were detaching and deteriorating. The vehicle was taken to the dealer, where it was determined that the failure was related to Ford campaign number: 17n01, however, the campaign had expired. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist because the campaign had expired. The failure mileage was approximately 91,000.

2 Door problem

Failure Date: 01/10/2022

The contact owns a 2015 Ford Explorer. The contact stated while driving approximately 70 mph the front windshield trim on the passenger side detached from the vehicle frame. The contact stated he heard an abnormal noise when the trim detached. The contact had taken the vehicle to a body shop to replace the missing trim. The vehicle had been repaired. The manufacturer had not been informed of the failure. The contact had researched online and related the failure to Ford customer satisfaction program: 17n04 (trim). The failure mileage was approximately 45,000.

3 Door problem

Failure Date: 11/01/2019

Tl the contact owns a 2015 Ford Explorer. The contact stated that the armrest on the front driver's side door panel had fractured. The contact took the vehicle to greenway motors (located at 310 bedford rd, morris, IL 60450, 815-768-1813) and was informed that the repair was covered per a customer satisfaction campaign. The dealer restapled the door panel, but the failure recurred. The manufacturer was aware of the failure and referred the contact to NHTSA to file a complaint. The approximate failure mileage was 47,000.




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