Three problems related to owners/service manual have been reported for the 2017 Ford Explorer. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2017 Ford Explorer based on all problems reported for the 2017 Explorer.
I have had issues with all the door locks in my vehicle. When trying to lock the door using the key fob non of the doors will lock with the exception of the driver side door. In order to lock and unlock the doors you must do so manually by pushing the lock down or pulling the lock up. You cannot use the key fob or the lock/unlock button on the door. You are not able to open the door by using the handle on the interior side of the door either. I find it hard to believe that there is an issue with all of the locks. Let me add the my car has been broken into while all of my doors will not lock as well.
I'm the owner of a 2017 Ford Explorer. At the time I write this complaint my SUV is for the fourth time at the dealer ship, for the same problem since a bought it in September 2017: exhaust fumes entering the cabin. 3 weeks already since I dropped it at planet Ford. On 05/24/2019 I went because I've been having headaches, dizziness and irritated eyes while behind the wheel of my SUV. I had a cracked windshield that also needed to be repair. I went last Friday, 06/07/2019, to ask about my car and no one knew exactly what was going on and the windshield wasn't changed at all. Please let me inform that I have paid the most expensive warranty that Ford has. Last time my car was at the dealer they replaced the complete exhaust system. This is only like applying a band-aid, it only lasts until it falls down. My commute is 60 miles every day. I drive toll ways with speed limits of 75 m/ph. My SUV smells like sulfur or exhaust odor in the vehicle cabin. The odor is present regardless of ventilation mode (re-circulation or fresh-air). This condition may be worsened when the vehicle is heavily accelerated to pass traffic or cars or for an extended period of acceleration, which is logical if a drive more than 54 miles of my commute on highways. In the Ford Explorer owner's manual you can read: �do not drive your vehicle if you smell exhaust fumes. Carbon monoxide is present in exhaust fumes. Take precautions to avoid its dangerous effects. � the SUV had been to the dealer several times without resolution. This SUV it is a huge safety concern for me, that I drive it more than 300 miles per week and my children that accompany me at the back seat were the �smell� is even worse. Complaints for fumes in the cabin: 1 I was told that I should use the a/c on re-circulation. Nothing was wrong 2 changed a valve 3. Changed the exhaust system. 4. 3 weeks in the dealer 05/24/2019.
The car lurches for the first 40-50 feet at slow speeds while applying minimal pressure on the gas pedal. It happens the initial time putting it in drive after each engine start, regardless of putting it in reverse first or not. It used to only happen after every few starts, but has progressed to every single time now and some can be very aggressive. The dealership has attempted to fix the issue 5 times now, with the 5th time resulting in them saying it is a "normal characteristic" of the vehicle, without being able to explain what is causing it. I was told by the local service manager that he "doesn't know why it is doing it, but it's normal. " he then proceeded to compare the characteristic to someone poorly releasing the clutch on a manual vehicle and again, still claiming that everything is perfectly normal.