Windshield Critical Fasteners problems of the 2017 Ford Explorer

The contact owns a 2017 Ford escape. The contact stated that while driving at an undisclosed speed, the front windshield molding separated and flew off. The vehicle was taken to the dealer. The contact stated she was informed that the parts needed to complete the repair were out of stock. The vehicle was not repaired. The manufacturer was made aware of the failure and advised to contact NHTSA. The failure mileage was approximately 80,000.

While driving under 80 mph on the highway my passenger side panel flew off and almost hit the vehicle behind me. I was able to locate the panel after having to drive in reverse on the shoulder for a few minutes. This is my second Ford Explorer and it flew off on my drive side on the first vehicle.

The windshield seal and trim are deteriorating and coming off. Because of the risk, I have scheduled an appointment (April 2023) to repair at the dealer I purchased the vehicle from. Windshield could fall out, pieces of material could hit other vehicles, leaks will damage the vehicle. The dealer will confirm at the appointment in April. No others have inspected the vehicle to date. No warning indicators.

While driving on the freeway the passenger side windshield side panel flew off the car completely. It looks as though the clips that hold it on all failed. This seems to be a known issue with this model of car.

The contact owns a 2017 Ford Explorer. The contact stated while driving at 70 mph, the windshield molding on the passenger's side of the vehicle detached, flew off and hit the windshield of the vehicle behind her. There were no injuries sustained. The contact veered to the side of the road to make sure the passenger of the other vehicle was safe, then she continued to drive. The contact stated that the windshield molding on the driver's side of the vehicle was also detaching. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to NHTSA . The failure mileage was approximately 60,000.

The contact owns a 2017 Ford Explorer. The contact stated while driving 65 mph, the driver's side front window trim detached. The contact pulled over but was unable to locate the window trim. The dealer was made aware of the failure and confirmed that the driver's side front window trim needed to be replaced; however, the replacement part was on backorder. The contact was able to purchase the replacement part online; however, he had to glue it to the front driver's side window due to fractured clips used to secure the window trim in place. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 12,000.