One problem related to software has been reported for the 2020 Ford Explorer. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2020 Ford Explorer based on all problems reported for the 2020 Explorer.
~tl- the contact owns a 2020 Ford Explorer. The contact stated while vehicle was in the stand still , and turning on the vehicle loss passenger side rear door window to open , and climate control which created a visibility hazard . The contact stated no blind spot detection, cross track, and side obstacle detection , pre collision assist not available message warning light was illuminated. The vehicle was taken to local dealer empire Ford of huntington located at 333 w jericho turnpike, huntington, NY 11743 where it was diagnosed with needing to updated software and replace unknown module, the vehicle was repaired, however the failure recurred. The vehicle had not been diagnosed or repaired as of yet. The manufacturer was made aware of the failure and opened a case but was recently closed. The failure mileage was approximately  8,000.