Transmission Fluid Leaking problems of the 2020 Ford Explorer

Transmission was grinding and stopped pulling at approximately 17,000 miles. Had car towed to dealer. There was a transmission leak. It was repaired and 6 quarts of fluid added. Since the repairs, transmission is hard shifting and jerking. I've had the car back at the dealer for steering issues 3 times. At highway speeds (65mph and above) the car wanders all over the road, like there's slack in the rack and pinion. The dealer says the alignment is okay and refuses to listen to my complaints. Have issues with the sync. The radio will randomly not let you adjust the volume and have had the back-up camera replaced. Also, randomly will not sync-up with iphone.

Complete failure of the transmission. 16,000 miles a whining noise started while shifting in low gears (similar sound to low power steering fluid) while my family was 4 states away over the new year weekend. Upon stopping I checked under the vehicle for leaking transmission fluid but saw no wet spot. We continued to drive a few more hours to a hotel. When stopping to make a left turn the whole vehicle shuttered and suddenly downshifted very hard. It hesitated to accelerate again across 2 lanes. This time I got out and checked under the vehicle while it was still running and found fluid leaking from the transmission cooler. I have a video of fluid coming out. The next attempt to even move the vehicle it has no power and would not move.

No recalls or notices as of December 4th. Took a road trip for wifes birthday from texas to oklahoma, car has less than 10k miles on it. On December 5th while driving to get breakfast tranamition started to slip on hills and gears started grinding. Called Ford when I was in an area with reception. Ford was notified that the tranamition was slipping in an out of gear and there was a grinding noise. We were 300 miles from home with no dealership or tow option and limited service. Service adviser asked if we had the recall done on the transmition and told him we have received no notice. We played a back and fourth game were I told him we got no notice of the recall and he thought I was wrong. On December 5th when we were schedule to drive back, car would not come out of park, had to rip apart the center console to get to the emergency park override. While driving back car would commonly go out of gear, grind and while at constant speed fall out of gear. Ford advisor confirmed there was no way to add or check transmition fluid. Almost got rear ended on highway, service roads and on ramps on numerous occasions but knew Ford would not pay for tow. Ford confirmed that the oil cooler was leaking but only replaced the cooler. Transmitionwas running low on fluid the entire time so now we have a new car with a damaged transmission. Ford advisor confirmed after I showed proof that recall was not on Ford pass app, NHTSA website under VIN. Ford is hiding issue to save money. Long time Ford customer in 30s with over 5 new cars but this will be the last Ford. Only got recall notice 5 days after car was taken to shop. Nhtsa still does not have recall. "recall" notice cites its a customer satisfaction program 20b34 but the trasmition will latterly fail due to this part issue causing long term issues on reliability of a $40k car. Tried to call for recall hot line and was hung up on!.

Total electrical shutdown when stopped at turn lane of 6 lane hwy intersection. Reportedly due to low transmission fluid automatic shut-down. Vehicle was recall buy-back repair to transmission cooler failed to correct leaking line connections. No warning. Shuts down all power to all systems. No warning flasher. No window power; no door lock controls. Reset after 30 min. Stranded in center turn lane; could not open windows, rear hatch, or doors. Had disabled wife & 3 dogs in 95 deg. Temps. Inside car 115 deg. Plus. Computer protects drive trane over life & safety! when it reset after 30 min. Engine check light came on. No actual message. No way to check transmission fluid levels! no option to add fluid. Only dealer service option to check or remedy. This is unacceptable. I figured by-pass by turning transmission to park before each full stop. Kept running for 300 miles on return home to safety. Error message is appropriate. Safety over-ride is appropriate with warning signal like no seat-belt alarm. Shut-down of all systems is absurd response to low fluid levels. Add means to read fluid levels, mech. Or electronically. Add method to restore fluids w/o dealer service. My company owns 2 Ford Explorers & former Ford vehicles.

While driving across state, Aug 3, the transmission experienced hard shifting between first and second gear and no warning light came on the dashboard. When taking it to the dealer the next morning the car, on it's own, went into park and would not shift out. This was frightening as it just it's self down shut down. It was towed to the dealership where they found a manual override switch to free it. The car was leaking transmission fluid and a new case installed. While driving it off the lot, it started doing it again. They looked at it for a second time, Aug 10, and said a sensor needed to be reset so it could "relearn my driving habits" once again, driving it off the lot, it still had issues shifting but not as hard. I gave it the 2 weeks they said it would take for it to relearn and it made it worse! on sept 3, it then shifted hard when decelerating from second to firs and took it straight to the dealership. While going 50mph it did a hard shift and then started to decelerate on it's own like a break was being pushed and then hard shift out of it. It is now in the shop again, 3rd time in one month, waiting for a sensor from a TSB that came out sept 1 that "should fix the problem" but the part is on back order until October. I bought a brand new 2020 Explorer in February and this is outrageous and had this many transmission issues. These bandages are not helping.

The vehicle malfunction while it was in motion on the highway going 70mph pulling a trailer. The car. Would not accelerates properly and it seem like it was not shifting gears properly. The car kept going from driving to parking automatically. There were no indication lights during this process. Once the vehicle was brought to a stop, all the indication on the Ford pass app appear;powertrain malfunctions and indicator lamp. Once outside the vehicle, there was transmission fluid leaking. The car was not able to be driven and had to be towed to the nearest Ford dealership. Since it was after hours that the incident happen I was stuck in the highway for nearly 3 hrs awaiting for road side assistance from Ford I then had to sleep in the vehicle since the car broke down on highway I-71 ohio and I reside in florida.

While my vehicle was in motion there was a loud clank. The car would then not accelerate properly. After stopping the vehicle there was a leak in the transmission fluid and then the car would not move. There was never any lights that appeared or any warning signs. It had to be towed to the Ford dealership at my expense. Less then 6000 miles on the vehicle.

Tl the contacts owns a 2020 Ford Explorer. The contact stated that while driving 20 mph, there was an abnormal sound coming from the vehicle. The vehicle was driven to the residence and the contact discovered an unknown leak. The vehicle was taken to boggus Ford (2521 south expressway 83, harlington, TX 78550 (956)423-2580, to be inspected. The contact was informed that when the transmission coolant system came in contact with air, the transmission coolant lines would leak. The transmission fluid system was repaired. The vehicle was repaired. The manufacturer was contacted and informed of the failure. The approximate failure mileage was 6,000.

This vehicle was a loner car that was given to me when my transmission went out on my 2020 Explorer. The transmission went out on this vehicle as well, at 1800 miles leaking transmission fluid everywhere and not shifting, making a very dangerous highway drive to the nearest dealership.