general problems of the 2021 Ford Explorer - part 1

The passenger window and the driver window will not respond. The windows will not go up on either side, exposing the driver and passengers to the elements of rain. In addition, the car is vulnerable to theft and break-ins. The windows are part of a larger electrical problem that the car has, including key fob delays and screen shut off during driving. The problem has been confirmed by the service center. No warning signs are available for these problems.

I am extremely disappointed with the safety and reliability of this vehicle. While I was backing up with my five children in the vehicle, the right-side control line suddenly snapped in half. There was absolutely no warning or indication that anything was about to happen. The failure left us stranded in the middle of a busy road, putting my children and me in a very dangerous situation. I had to call the police for assistance, and the responding officer actually identified the issue as the vehicle’s control line. A major vehicle component failing suddenly and without warning, especially with five children in the car, is extremely concerning. I expected this vehicle to be safe and reliable, and this experience has seriously shaken my confidence in it. I strongly believe this issue needs to be investigated to determine whether there is a defect or safety concern with the control line, particularly because of how suddenly it failed. I would not want another family to experience what we went through.

Sunroof shade broke will not retract properly, causing serious visual concerns obstruction view our the rear window of the vehicle . There was no warning lights , or signs this was going to happen ,.

While attempting to operate the vehicle, the transmission/gear-selection system malfunctioned. When drive or reverse is selected, the vehicle does not remain in the selected gear and instead returns to park, preventing the vehicle from moving. The condition is repeatable and the vehicle is currently disabled. The exact failed component is unknown. The vehicle has not yet been repaired. An authorized Ford dealer has declined to work on the vehicle after we requested written clarification regarding coverage. Ford motor company has been contacted and a corporate case has been opened. This creates a safety concern because the vehicle can become completely immobile and cannot be relied upon to enter or remain in a drive gear when transportation is needed. No crash, fire, injury, or fatality occurred. The vehicle remains available for inspection.

I previously reported my rear view camera not working despite Ford having many recalls for that problem. Now my shade for my sunroof when opened drops into my car & blocks my view from my rear view mirror. So now I have no camera view or physical view of what's behind me. I also have the same peeling metal on my buttons on my driver's door. The same one that was recalled on 2020 model. I cut my arm on it yesterday.

Cupholder broke. This is the first car to have a cupholder broke. Defect. Should issue recall.

Recently my car has had a series lights come on including 4wd fault, pre-colliosion assist not available, service advance trac, hill start assist warning, and something with the brakes when in reverse. I took it to the dealer and they said it's something electrical that will need parts, and further investigation with removing the seats. That will be another day. Today, while driving with my son in the back, I was taking a u-turn on a busy street. The car acted like it switched into neutral (but didn't), and wouldn't accelerate, leaving me inching into traffic at 1 mph with cars going 40mph coming at me. Luckily I was not hit, but easily could have been. I drive almost 60 miles a day for work and this is a safety hazard not just for me, but my family too.

The dash near the windshield driver side is coming undone out of the dash.

Dashboard separation concerned with airbag. Every day driving you run the risk of more damage. Have spoken to koons Ford who states cannot help due to warranty. No one has looked at it except for pictures. This should not be the owners responsibility since I am not alone with issues of this problem.

My car has 68,908 miles on it and the sunroof sunshade has drooped down now when I attempt to open it. When it does this it completely blocks the rearview window/3rd row seating which is a safety concern. There are no warning lamps at all for this issue. It sounds like it is operating normally but looks as though the glue has failed that holds the sunshade in the track possibly?.

Interior panoramic roof shade roller broke and is not retracting the liner anymore.

Chrome trim around the window power buttons DE-laminate and have a sharp edge. I cut my finger on it.

Recently purchased a vehicle that had just previously got a recall 23s55 3 weeks prior. Upon receiving the vehicle there was a slight clicking noise when going into gear. I took the vehicle to a Ford dealer and they investigated the recall remedy was installed improper from the dealership and the vehicle was unsafe to drive the rear subframe of the car moves and has free play which made is very unsafe to drive . . While calling the dealership back that did the recall work they refused to take responsibility . I then put in a repair order through Ford and they denied repairs for the recall mishap . I am being stuck with a $3500 bill for a recall that was installed improper.

Sun roof fabric/covering came off tracks and is now sagging. Many forums on this issue. When driving if windows are down, the fabric flaps in the wind and sounds like it will fly off. I no longer drive with the windows down. If it continues to sag, could obstruct rear view.

The drivers side door latch mechanism malfunctions and causes the door to unlatch or does not allow the door to latch. This is a safety hazard. I know two other Ford owners with vehicles after 2021 that is having this same issue. This calls for a recall!.

Panaromic sunroof blind became lose and is sagging, causing an unsafe driving experience, making it difficult to see out rear view mirrors.

The sunroof shade is sagging. It broke from one day to the next, and it’s blocking my rear view.

The sunroof shade cover has become unattached to the rollers on the sunroof track. This causes sagging of the sunroof sunshade, and limits visibility while driving.

The sliding roof mechanism for the sunroof failed and droops into the backseat impairing vision. This can be triggered accidentally while driving causing zero rear visibility. This is part of the sun roof that is the shade keeping the sun out of the car. With extremely little use on my 2021 Ford Explorer this mechanism has failed causing this dangerous malfunction. I found may posts in facebook describing this same issue. [xxx] there’s just one example of many people having this issue. There’s component was taken to the Ford dealership where I was provided a verbal quote of more than $4,000 to fix, which is not feasible. There were no warning signs. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The shade on the sunroof as come out of track and when you let the shade back it drops down in the car blocking vision out the back glass.

When operating the sunshade a plastic clip sprung from the assembly mechanism that retracts the shade towards my face. Now the shade is obstructing my vision of the road and I am concerned that I am going to run over someone and/or something.

Led light issue. Passenger side low beam. Lifetime of led should be 45,000 hours or 12-15 years. It is not working. Ford needs to generate a repair also current warrantee work needs to be completed including the rear camera.

My vehicle is experiencing exhaust fume issue where the exhaust fumes are entering into the cabin for Explorer and aviator models (any model with the 3. 0l ecoobost). Upon inspection by 3rd party mechanic, it can be determined that the problematic catalytic converters that are not the one piece cast was installed on my vehicle from the factory. Speaking to other st and interceptor owners, the problem seems widespread to every 2021 model that Ford installed the multipiece welded catalytic converters. Apparently the cast part fairs better and is not subject to cracks. The recall originally covered the left side catalytic converter but the flawed design also affects the right side catalytic converter where many owners are experiencing this issue. This has affected all 3. 0l ecoboost engine vehicles. [xxx] I believe the recall should have extended to cover all 2020 and 2021 model year vehicles. There are forum posts where owners outside the recall have experienced the issue in addition to owners having to repeatedly replace the catalytic converters post warrant as Ford continued to reinstall bad catalytic converters as part of the repair process. I have driven this vehicle for several thousand miles with the issue and did not realize exhaust was leaking until notices of headaches and health issues as CO is odorless, causing co2 levels to reach 3000+ inside the cabin at stop lights and blows in through the vents if a/c is on. I believe NHTSA should investigate this issue further and require Ford to replace both catalytic converters as this issue poses a serious health hazard, especially given the location of the exhaust leak and the commonplace occurrence. I am happy to forward to forums and provide evidence of this occurring. Ford considers lifetime of the vehicle to be ~150k miles and these exhausts do not last close to that, resulting in a massive expense and danger to us consumers. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

I bought my 2021 Ford Explorer limited brand new. I have never used the sunroof for my personal pleasure. I have opened it less than a handful of times, only to appease my grandson. The other day, I had my grandaon and I closed the sunroof, for maybe like the 4th time ever, and the sunshade liner started to sag. If this falls while I am driving I am afraid it may blind my driving. Should Ford have to pay for this defect? I am seeing forums all over the internet where this is happening to a lot of owners. Thanks for your time and help.

Roof window cover/headliner has come loose and is impeding full vision to the rear of the car while the headliner is retracted.

Sunroof shade won't open and bind down covering the rear mirror view.

For the past year and a hald I have taken my vehicle to Ford in ontario because it has had numerous incidents that I am at a light and the vehicle complety shuts off. When I have taken it in they return it stating that nothing id wrong with the car. This month alone it has happenned atleatt 5 times. Latest one being this morning on my way to work. It shut off luckyly I am getting faster at 1st pressing on my hazards and then resuming the engine and taking off the parking brake I am in fear of being in a collision. I called dealer today they said all they can do is keep the car again for several days but if nothing is found again I have to pay for the rental car out of pocket. This is crazy as my self and my family are at risk every time the car shuts off we have been blessed not to have been rear ended. There are no warning lamps that turn on.

The auto/stop start system is malfunctioning. When I stop at a stop sign, or to turn left, the vehicle stops, but then does not turn on again when I press the gas pedal. Instead, I have to place the car in park and manually restart the engine. This has happened four times over a 2-month period. Sometimes it takes me 30 seconds to turn the car back on. This is harrowing when I am suddenly stuck in the middle of the road. I took my vehicle to the Ford dealership after it happened three times. They had my vehicle for 3 weeks but could not find anything wrong, and the incident did not happen again. I’ve had my vehicle back for 6 days, and it happened again today at a stop sign. Suddenly, there was a message on my screen to place my car in park and restart the engine. There were many other cars waiting for me to turn.

Panoramic sunroof fail for 2nd time repair is close to 2000$ I’m not going to paid again this is a Ford design issue not a owner fault panoramic roof have some plastic click that hold the shade and they got brake or damage by itself causing the shade felt, Ford rapair is close to 1. 8k$ I paid one when I first bought the car now after the texas freeze when I was closing the system I heard the clicks braking and then we have the same issue with the panoramic shade got weak and there is no way to fixed just the deal and the price is close to 2000$ for a internal design there is several people with this same issue this is a internal fault design not a owner fault.

The sunroof sunshade snapped a clip off and now hangs down blocking the rear view. It is impossible to see out the back window. I have read on multiple sites that this is happening to many of these suvs and it's an extremely expensive and difficult fix. It's very dangerous and I won't even let my girlfriend drive it anymore.

Backup camera has failed again aftyer being programmed twice and replaced once under recall's. But now it's out completely. It has worked off and on since new.

I was stoped at a red light with cars in front of me and behind me when with my foot on the break the car accelerated forward like my foot was on the gas pedal but my foot was not on pedal, the car surged forward and came close to hitting the car in front of me I pressed the break and got stopped didn’t happen again but sometimes I can feel the car wanting to keep surging forward when breaking. If there is a problem this could cause me to hit someone in the rear or even worse could hit a pedestrian in the crosswalk please check this out.

Sun roof clips broke causing sunroof shade to sag.

Automatic roll up sun shade for the sunroof sags and does not retract anymore, causing visibility issues as it droops down. Car is out of factory bumper to bumper warranty, currently 52k miles, and the aftermarket warranty does not cover the shade. Ford quoted over $2000 for fix, when this is a manufacturer's defect and many cars are affected.

The rear axle bolt snapped. Causing the differential to fall out and rear wheel axles and driveshaft to break out of position.