Two problems related to navigational (global positioning system) gps have been reported for the 2021 Ford Explorer. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2021 Ford Explorer based on all problems reported for the 2021 Explorer.
The contact owns a 2021 Ford Explorer. The contact stated that the screen display was blue and black and became inoperable. While reversing, the screen was blue. The contact was unable to use the gps feature. There were no warning lights illuminated. The contact called the local dealer, who stated he could use his warranty. The system showed that the screen had connected and disconnected. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 42,000. The contact stated that the failure was related to NHTSA campaign number: 23v342000 (back over prevention).
Issue with navigation system. Many times is shows no gps. Navigation does not always recognize current vehicle position and many times navigation does not even work. On many occasions, upon starting the vehicle, the clock does not even work when the navigation system isn't being used. This is a safety issue when we are traveling out of town. We are not fans of using our phones for navigation as an alternative to the faulty vehicle onboard navigation. This first started happening December 2022.
| Equipment problems | |
| Navigational (global Positioning System) Gps problems |