general problems of the 2022 Ford Explorer

The contact owns a 2022 Ford Explorer. The contact stated that while the vehicle was parked, the rearview became inoperable. The contact stated that the rearview camera image was blank. The vehicle was taken to the dealer, where it was diagnosed that the processing module console had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline for assistance. The approximate failure mileage was 76,000.

The contact owns a 2022 Ford Explorer. The contact received notification of NHTSA campaign number: 23v342000 (back over prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted and determined that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2022 Ford Explorer. The contact received notification of NHTSA campaign number: 23v342000 (back over prevention) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the backup camera displayed a blue screen. The vehicle was not repaired. The failure mileage was 45,000. VIN tool confirms parts not available.

The contact owns a 2022 Ford Explorer. The contact received notification of NHTSA campaign number: 23v342000 (back over prevention) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the image on the sync screen was blue. The failure mileage was 14,000. VIN tool confirms parts not available.

The contact owns a 2022 Ford Explorer. The contact received notification of NHTSA campaign number 23v022000 (back over prevention) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool showed no information of the recall.

The contact owns a 2022 Ford Explorer. The contact received notification of NHTSA campaign number: 23v342000 (back over prevention) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2022 Ford Explorer. The contact received notification of NHTSA campaign number: 23v022000 (back over prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving 15 mph, the vehicle hesitated while accelerating and lost motive power. No warning light was illuminated. Additionally, the rearview camera was inoperable while reversing. The contact stated that the front driver's side seat inadvertently moved towards the steering wheel while driving. The headlights inadvertently turned off while driving at night. The contact stated that the transmission also failed to shift into gear. The vehicle was towed to the dealer, where it was diagnosed with unknown electrical failures due to faulty programming. The dealer confirmed that parts were not available to perform the recall repair. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 1,800. VIN tool confirms parts not available.

The contact owns a 2022 Ford Explorer. The contact stated that while reversing, the vehicle was shaking and slow to respond. The contact stated that the back over prevention camera screen was gray while the vehicle was rolling backwards. The contact stated that the back over prevention camera screen then turned blue. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired due to a scheduling issue. The manufacturer was contacted and referred the contact back to the dealer. The failure mileage was approximately 18,000.

The contact owns a 2022 Ford Explorer. The contact stated that while driving at various speeds, the forward collision avoidance safety feature would active without incident. The contact also stated that the backup camera would display several errors while in operation and that the thermostat would indicate the wrong vehicle temperature as the overheating warning message to appear on the instrument panel. The thermostat and the backup camera sensors were both replaced. The avoidance sensors were also replaced; however, the failure returned a month after repair. The manufacturer had been notified of the failure. The vehicle had yet to be repaired. The failure mileage was 7,700.

The contact owns a 2022 Ford Explorer. The contact received notification of NHTSA campaign number: 23v342000 (back over prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while attempting to use the rear-view camera, a blue screen was displayed. The contact stated there was message on the instrument panel that the rear camera failed to operate as intended. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that parts were limited. The failure mileage was approximately 24,000. Parts distribution disconnect.