general problems of the 2022 Ford Explorer

Every component of the braking system signaled a fault & associated alerts simultaneously. Nearly a complete brake failure occurred (almost caused me to run into an intersection at a red light). Brakes maintained very little pressure even with pumping them, approx every 5th time I stopped pressure was regained. Quadrupled the braking distance. Abs, parking brake, etc - all failed. Managed to get the car to dealer service (hazard lights & slow driving). Car still at dealer service garage. Brake fluid levels are fine, no apparent leaks. Service intake tech replicated the issue but the mechanics could not. I refused to take the the car back without further work.

The contact owns a 2022 Ford Explorer. The contact stated that while driving at 20-25 mph, the brakes were applied, and the brake pedal fell off. The brake pedal was not responding. The vehicle increased in speed to 43 mph. The contact maneuvered around an unknown vehicle to avoid an accident, but the unknown vehicle turned and crashed into the passenger-side quarter panel. The vehicle traveled off a curb and landed in a ditch. The contact and two passengers occupying the second-row seats and one child passenger occupying the third row in a car seat sustained bruises and cuts and were transported to the hospital. The air bags did not deploy. There was no fire. A police report was filed. There was an abnormal beeping sound detected. There were no warning lights illuminated. The vehicle was towed to a body shop. The vehicle was towed to the local dealer but was not diagnosed or repaired. The manufacturer was contacted, who opened a claim and declined to assist. The failure mileage was approximately 57,865.

Every morning when I go to leave in my 2022 Ford Explorer when it's cold or not. I go to start the vehicle and it automatically says that their is a malfunction in the brake system that it requires service right away. That advance track and a whole bunch of safety systems had failed. The instrument cluster is lit up like a christmas tree. Then when you do put the Explorer into reverse, your foot almost hits the floor board and automatically starts rolling backward until you slam on the brake hoping it will stop. Then when it flashes stating that the electronic parking brake is still engaged when it clearly isn't. Then you basically have no brakes until the vehicle "warms up", once you reach normal operating temperature on the Ford Explorer you can park and shut off the car release the automatic parking brake then reengage the parking brake and it feels like it's missing the catch mechanism when your foot it on the brake l. Like it tries to engage but then doesn't. Then you open the door then close it, lock the car and wait 2-6 minutes for all the gauges to turn off then you unlock the car open the door press the start button without the brake to confirm no error codes pop back on and if they door you have to reengage the auto brake system off and on. Then rinse and repeat, then when it "fixes" itself no lights turn on and your brake returns to normal. About 50% of the time. Half the time when you first try to drive away the brakes give out and the same errors reoccur. Its extremely unsafe I've had this car for a year and half I brought this issue to multiple Ford dealerships and they say it would be 3 weeks before they could even look at it. I don't have that kind of time. I work and I have a 9 year daughter and fiance to worry about. This needs to be remedied ASAP. I am planning on taking it to another dealer and the police department to find out what I can do.

A bolt sheared off of the wheel assembly and got stuck between the rotor and break pad causing damage to rotor and break pad. This has since been repaired by the dealership, I am not aware if it was inspected by the manufacturer. I have pictures of the damage from the dealership. No warning lamps or messages prior to the failure. It was in the dealership 900 miles (3 weeks earlier) for an oil change and tire rotation.

1. I had received a Ford motor company Ford customer service division, p. O. Box 19043, dearborn, michigan 48121-1904 safety recall notice 23s55/NHTSA recall 23v675 letter dated November 2023. 2. Below are my responses to above questions. . . - what component or system failed or malfunctioned, and is it available for inspection upon request? answer: a rear axle bolt may fracture. They have inspected months ago. - how was your safety or the safety of others put at risk? answer: I am concern for my wife's safety. - has the problem been reproduced or confirmed by a dealer or independent service center? answer: koons is very aware as I have reached out to service advisors, and sent correspondence (web site emails. . . Don't have copies though) between apr24 - jul24. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? answer: yes; months ago. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? answer: not that we are aware of. Our trigger was the letter sent to us in November 2023. Summary: the letter we received is dated November 2023, we started reaching out to koons in April 2024, and constantly following up with them. All the same answer. . . Waiting for the part to arrive. That only 5 of these parts come out once a week. I finally gave up in July 2024, as I advised them (by sending web site email, and sending service advisor cell phone a test that we communicate by) that I was going to report to problem to your agency. No response back from either of them. I have written down dates and each time I reached out to them with no luck at all, which is on the original recall letter. To be honest, I am very concern as this is my wife's vehicle to drive. I have advised her to use her parking brake when parking, but understand that there is other impacts if the axle would crack.

On 4 separate occasions the brakes on this Explorer failed to engage. The first incident happened as I was backing out of my garage and the brakes did not engage immediately. This resulted in my damaging our trellis. I was traveling at about 5 mph this happened sept. 2023. The second incident happened as I was coming out of the car wash and applied the brake, but it did not engage and this resulted in a small fender bender with the car in front of me. - again very slow speed, about 2 mph happened in November 2023. The third incident was on the road as I approached a car stopped for a red light. Again the brakes failed to engage, but I was able to avoid the car in front of me by swerving into the lane to the left. Fortunately no car was approaching on that lane this happened November 2023. The final incident again was on the road. The car in front of me was stopped for a left turn and I applied the brakes, the car did not stop so I swerved to the right onto a lawn and side swiped a tree before the brakes finally took hold. I was slowed down to about 30 mph happened injanuary 2024. . This failure in the car braking system has resulted in a substantial money loss . After these incidents I am no longer driving the car. I contacted the dealership and they would not look at the vehicle until it was repaired. We will be returning the car to the dealership for their evaluation of the problem.

There is a brake cover, the black plastic/rubber overlay piece that provides traction and grip for the brake pedal. During normal driving today it just slipped off and struck my foot. This is a police car, I understand that it just "slips back on" but it I was emergency braking or power braking, it would be a hell of a time for the brake peddle cover to slip off.

While waiting on red lights and brake pedal has applied pressure the car will still keep rolling forward. Car is new less then 30 days. Dealership confirmed andhas had my vehicle over 50 days. Dealership will not provide me a service record to date after multiple requests in writing and verbally. Car dropped off at dealership 10/24 and to date is still there 12/10. Pursuing lemon.

The contact owns a2022 Ford Explorer. The contact stated that while driving at various speeds the engine would randomly disconnect from the transmission and idle while losing automotive power to accelerate. During the failure the message "brake applied, power reduced" had displayed. The contact indicated that the failures would happen in pairs and had occurred on six separate occasions and would last up to four minutes each time. The vehicle was taken to the local dealer who replaced the brake sensors but the failure continued to occur. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 1,200.