Equipment Related Problems of the 2026 Ford Explorer

Table 1 shows one common equipment related problems of the 2026 Ford Explorer.

Table 1. Equipment related problems of Ford Explorer

Problem Category Number of Problems
Equipment problems
3

Equipment problem #1

Hello, I am contacting Ford regarding a serious concern with my newly purchased 2026 Ford Explorer st. Within days of purchase, we discovered water leaking from the moonroof area into the interior of the vehicle, including water coming through the seatbelt pillar area , wetting the roof as well, during rain and vehicle washes. In addition to the leak, there is noticeable wind and air noise coming from the moonroof area even when the roof is fully closed, (we notified them the day we got the vehicle about this) which raises concerns that the seal is not properly seating or sealing against the vehicle. After noticing these issues, we inspected several similar vehicles on the dealership lot and observed that multiple vehicles appeared to have uneven or improperly fitted moonroof seals as well. This has increased our concern that this may be a manufacturing or assembly defect rather than normal wear or an isolated issue. Because this vehicle is brand new and the issue was reported almost immediately after purchase, we are requesting that Ford review this matter seriously and assist in ensuring the vehicle is properly repaired or otherwise resolved. We are concerned about long-term damage to the interior, electronics, airbags, mold or mildew risks, and the overall value and reliability of the vehicle. We have documented the leak and seal concerns with photos/videos and are currently working with the dealership for inspection. Thank you for your time and assistance.

Equipment problem #2

While driving, sirius xm pushes advertisements to my infotainment display. These notifications are distracting to driving and they will cause an accident. This practice should be banned outright and a monetary fine placed on sirius xm for impairing driving. Completely unacceptable placement of advertisements and it is going to get someone seriously injured or worse.

Equipment problem #3

I was driving home from work on the interstate. It was not overly crowded and not many vehicles around me. I was going the speed limit. All the sudden I heard a loud pop and a very loud sound. I wasn’t sure exactly what happened. I thought maybe I blew a tire so I pulled over to the side of the road. I then figured out that my sunroof had shattered/exploded in my brand new 2026 Ford Explorer. I just purchased it new on 1/30/26 and it has approx 3k mileage. Luckily I had the shade on my sunroof closed otherwise glass would have been everywhere in my car and all of me while I was driving. I was now on the side of the interstate cleaning glass off the top of my car into a bag so I could continuing driving home and it wouldn’t blow off onto the highway into traffic. Needless to say it took a long time. I have no idea what could have caused this to happen other than a manufacture defect in the glass. It is very scary for that to happen while traveling at a higher speed on an interstate. In addition if the sunshade would have been open. I have not spoken to the dealership or insurance company yet, but will call them tomorrow.


Equipment related problems in other Ford Explorer model year vehicles:



Explorer Service Bulletins
Explorer Safety Recalls
Explorer Defect Investigations